Dave's Custom Plumbing

Peter C.

awesome service - came quickly, diagnosed the problem, fixed it. reasonable prices. dave is very friendly and respectful. A+.

Terra T.

Dave's Custom Plumbing is my go-to plumbing service. They have repiped part of my old house, replaced old toilets with low-flow models and fixed various leaks and problems.

I find them always fair and 90% of the time very competent. Like any service, it varies according to who you get. Aaron, John and Dave (the owner) are great! Once or twice some other person has showed up and they have been less great.

The price is not cheap but it is fair, and they are very good about asking if there is anything else they can do once they are on-site, to maximize your value for the time you've paid for. When the shower was leaking, for example, Dave went around to the other shower and checked, and checked a couple of other things, since I had already paid for him to come out.

Greg G.

I'm normally the type to fix everything myself, including plumbing, but when my water heater starting wetting itself all over the floor, I decided I should probably call a pro. I had seen some incredibly nice bathroom work at a friend's house done by Dave's, so I decided I would give them a try.

They were prompt, clean and very professional. I am a bit picky when it comes to quality of installation and I must admit, I was very impressed. The install went amazingly fast and they updated the entire setup to current codes with earthquale strapping and all the right connections. I'm not sure If I could have done it right myself, so calling Dave's was a good call. Besides, I'm a little nervous when it comes to natural gas!

Price was very competitive and there was even the added bonus of a ten year warranty on the heater they sold me. Frankly, a water heater should last well beyond ten years, but it's a little extra piece of mind in case it was built on a Friday afternoon and decides to fail prematurely.

Bottom line is that my experience was nothing but positive and will definitely call Dave's Plumbing next time I get in over my head on a plumbing fix.

Magda P.

I dealt with Dave's Custom Plumbing on 2 occasions:

1. First time Dave, the owner, came out to look at a corroding sewer line, he seemed professional and reasonable, and subsequently provided an estimate for the cost of replacing sewage line that seemed reasonable. He said he would return to perform video imaging and that altogether the overall cost for the esimate would be $275. Indeed, I was billed $275. I was very pleased with their service up to this time.

2. The second time I called them for a walk-through which I was told would cost $40, that they did NOT charge/hour, and that I would be given UP-FRONT estimates and would have to sign off on any additional work that needed to be done in the house. This time Aaron came out and during the walk-through proposed draining my tank, but did not inform me that there would be an extra charge for this or what this charge would be besides the $40 for the walk-through. When I was getting to write out a check, all of a sudden he told me the cost would be $145 and that they DID charge/hour!

I called the company back to complain 3 times in additional to several emails. The woman I spoke to was very helpful initially and told me that I was misinformed by Aaron, that he should not be charging me per hour, and that they would credit the $100. Then all of a sudden the next day they came up with additional charge of $60 for the initial visit by Dave, that was supposed to be free of charge per Dave himself, and was NOT included on the original bill with the video imaging!

Furthermore, the estimates I asked for during the second visit never materialized. It was a complete WASTE of money!

I asked Dave the owner to call me back to ask him for the additional estimates, to give me a timeframe for the work, and to explain how they were coming up with new charges for their trips--NEVER HAPPENED!

All in all, I think Dave's Custom plumbing proved unreliable in the end and I believe they are misleading the customers about their charges.

Gene H.

I'm not sure what to say. I called Dave last night at about 10:00 because we needed help - water backing up into the bath tub and we were taking it out by the buckets.

The answering service said that someone would call me asap. It's now 7:30 the next morning and still no call back. I can't say if Dave's is a great plumbing service or not, but they dropped the ball this time.

Mike V.

I have a toilet that will occasionally clog, and now we're renting out our house, so I figured I'd get it checked out to hopefully prevent clogs in the future. I called Dave's and:

-it was recommended that my ""cheap"" American Standard toilet be replaced with something more expensive
-they tried to snake my toilet and *failed* to get the snake down
-they left scrapes and scuff marks all over the inside of my toilet after their failed snake attempt
-they tracked mud all over my bathroom floor
-they charged me $40 for their ""excellent"" service!

I'd flush the idea of using Dave's plumbing.

Samantha M.

We just moved in to a new house and we had a big puddle right outside of our bathroom. I googled local plumbers and came up with Daves on yelp. Thank you yelp for referring me to such an valuable company. They were very professional and I was surprised that they were also pretty knowledgeable. I found out I had what they call a slab leak. The house was really old and they recommended several ways it could be fixed. In a few days, and lot of messy work, ripping and tearing out my carpet and flooring, we found the leak and fixed it and the puddle is now gone. Thanks Dave and Co. for holding my hand throughout this yucky process.

Raghu Y.

In two words, very poor service. Had a clogged main line... The plumber came last friday to fix it, and he ""snaked"" it from the side clean-out and not the main one... Charged 260 dollars for it, for two hours.
WIth in a week (exactly) the mainline got clogged.

Aaron came back and their Manager (who is the most ""non-customer friendly"" guy) wants to charge entirely again... I don't expect 6 months guarantee, but, not even a week for 260$??

As I started pushing him hard, he decided to abandon and they left. He wanted me to sign a contract to let them put a new clean-out in the front (near the main sewage line), and only then he would honor any warranty.

I turned around and called ""Rotto Rooter"". They fixed the problem and even gave a month guarantee..

What a crapp service ""Dave's customer plumbing"" is...

You would be happy with someone else.
What a

Eric S.

Our sewer backed up, so I checked Yelp for help. Finding Dave's highly rated, I called them. Aaron showed up right on time, checked the cleanouts, and determined that it was a city problem. He said he'd be glad to clean it out right then and there or charge me a diagnostic fee (less than 1/4 the cost of the job and very reasonable) so I could call the city which would take care of the problem in an hour or so. I opted for the latter, and
Aaron then showed me how to tell if the problem was the city's or mine, gave me the city phone number for future use, and then actually called and made all the arrangements for me. Service just doesn't get any better than this!!

Dina J.

My sub-pump broke. It was installed by Dave's Plumbing less than a year ago. He was sold a defective pump. I believe the warranty for labor had expired, but I was charged Zero by Dave. He sent a plumber to check it out the same day who determined the problem. The next day they installed a new pump. Superb service.