Dattile & Sons Plumbing

Aimee R.

Highly recommend this company. Keith fixed a major slab leak and later a smaller kitchen sink leak. Very trustworthy, always on time, courteous, and professional. Local and established company with excellent customer service. You can't go wrong with Dattile & Sons

Mariale R.

I called this co after 2 days of waiting for Roto-Rooters which never showed up for a Slab Leak Detection. Dattile did come right away and charged us $450 for the detection. Then they presented us with a quote for the repair and we accepted it ($2,800). They showed up on time on repair day as well.. However during the repair we were told they needed $500 extra to complete the job. At that point we just needed them to finish. I can't tell about the quality of the repair because I have not plumbing knowledge. The work was done inside the house and they didn't make a mess. We did all the moving stuff around. I wish they would've closed the holes made on the walls (we had to get someone else to do it ...and pay extra). At the end Keith agreed to discount 50% ($225) of the detection cost as I asked for it because other companies offer to deduct the diagnostic cost from the repair if you use them for the repair too. Keith seem to be a knowledgeable plumber but as other people on this site mentioned his co price is high and not final.

Mark S.

First he quoted a ridiculous $375.00 to install a kitchen faucet (which I had). Then suddenly: """"Your garbage disposal is not piped properly: $150.00 to fix that. Then, """"I have to file down this connecting washer because it hits the cabinet and return to the shop"""". + another $150.00 By the time he was finished, my original quote was more than doubled costing $650.00, and he took my old faucet with him without even asking!This company should be cited by the state's attorney general's office with whom I'm filing a complaint.

David F.

Terrible customer service. They charged me $650 to reset a toilet that was leaking and put in a new water line. Then exactly 4 months later it is leaking again and they want to charge me again. Will not guarantee their work. I asked them to be considerate and understand that they should back up their work and they refused. Told me I had to pay for them to come out again. Very upsetting.

Kim H.

$575 to replace the guts of a toilet and replace the shut off valve. The toilet brand new only cost $250. I wish I would have read the reviews. This job performed by a plumber should cost $200 at the most. We were out of town which is the only reason we called a plumber in the first place. I called my elderly mother to check up on her and it was to late. She had already agreed to the ridiculous price. I highly recommend against this company. One out of 5 stars is way to generous

Craig S.

Don't use this plumber. They will rip you off and they do not do work up to code. I was a fool and used them twice. First time was for an under slab leak. They cut numerous holes in one if my walls in search of the pipe. You would think a plumber would be able to find a pipe with a bit more accuracy. He ran plastic pipe up and over in my attic and never strapped the piping down as required by code an accident just waiting to happen. This trip cost me about $2500. Had another leak under the slab and I was foolish enough to call them again. This time he pulled out his leak detection kit for $495 and claimed he knew where the leak was. Quoted me over $5000 to repair. I just needed the leak repaired so I went with it but really felt like I was getting screwed. Well I was right. He ran copper pipe on the outside of my house to the attic and plastic to the supply. Again he didn't strap the pipe down in the attic. Another accident waiting to happen. Just had my house repiped by a reputable plumber for the cost of two shoddy repairs by this incompetent sham of a plumber. Better Business Bureau is my next stop.

Las B.

Just like most people here, I recently got ripped off by this company. I had a clogged drain and erroneously called them because they cleverly placed the name of another plumbing service (the first word) on their Google search caption. Having gotten them and in desperation, I decided to engage them. Like others, they were late but assured me that that I would be pleased. Well, I was pleased that he unclogged the pipe (although I was just about to do it myself) and for ten minutes work (which included his preparation of unloading his hose as well as washing after) I was charged $750! I paid under duress but can assure you that I would NEVER recommend them to anyone! I intend to go to BBB as well and hope that they will soon be out of business if they don't change their ways. For the record, my usual plumber would have done it for $175 had he not been away at the time of my emergency. Stay away from this company!

Joyce B.

This is a negative star. I would never recommend this co. Complete rip-off! For clearing a clogged toilet I was charged $275.00!!

Jerry B.

do not use this company--they are a rip off and don't honor a legitimate concern---the absolute worst excuse for a company jerry b

Boca G.

Do NOT use this company. If you do you have only yourself to blame. Had a hot water leak under the slab. I tried to get the best leak detection company in Palm Beach County, but they were booked for over a week and we had a family emergency that required the leak to be fixed promptly. Dattile came out promptly, but didn't have the proper equipment for leak detection, but managed to locate it in middle of master bath. Then while I was attending to some work, I came back to find he had cut two 12"""" square holes in the dry wall 20' away in the master bedroom! far away from where the leak was. This cost me $200 to have repaired by somebody else. He then had to cut the drywall in the correct places and he did repair it using PEX through the attic. This has not leaked over many months so the repair was made OK. Even then he first drilled a hole in the hallway ceiling about 6' from where it should've been drilled. Tradesmen know """"measure twice, cut once!"""" Luckily, I could repair it myself with some plaster patch. He charged double what other plumbers told me it would've cost and we're talking over $4,000. Also, he originally told us that the $450 leak detection fee would be deducted from the repair bill if Dattile did it. Then when he came to do the repair he didn't want to deduct it. I refused to sign until he did deduct it. He may do a great job for everybody else, but in our case it was overpriced, dishonest and incompetent.