Darley's Plumbing Inc

Mark A.

It has always been extremely poor organization and customer service. Lately lost estimates, late for appointments, no shows, and no call backs. The reason they may be 10 percent or less cheaper is they do less work than other companies. I usually only post positive results but in this case I thought I should help others avoid aggravation for no reason.

Robert R.

Called Darley's to fix a leaky faucet. They said they did not have the part in their truck so they had to drive to a supply store across town. This """"drive"""" was included as part of the time charged. Parts cost $30. Final total to """"fix"""" was well over $200 for a 1.75 hour job. Seems odd they did not have this cartridge that apparently is pretty common. I will not be using them anytime soon.

Marcus Q.

Called Darley's specifically for an estimate because our hot water wasn't working in one of the showers (THEIR WEBSITE SAID FREE ESTIMATES). they sent out a plumber and the plumber said it will take about couple of hours and is not a quick replacement job that he thought he could finish while he was out there. No work was done and the keep sending invoices for $145 for NO WORK DONE. When I called to enquire about the invoice they say they don't do free estimates and were very unprofessional and threated to put a lien on my property. THEIR WEBSITE IS FALSE FOR SAYING THEY DO FREE ESTIMATE I cannot comment on their quality of work because NO WORK was done.

Fadwa N.

Website advertises free estimates, no trip charges. Came out and was not a plumbing issue so did nothing. Received an invoice stating they did nothing but wanted $115. Was never told, even when they were here! Beware of """"free estimate""""!

Korsan K.

James and Brad came out this morning to install our new dishwasher. Unfortunately, since we bought the display model, there were parts/pieces missing. Thankfully, they had them on the truck and they were able to adapt and improvise! :) James and Brad were both friendly and efficient; I was very impressed with their professionalism. They are both an asset to the organization. Give those gents a raise!

Gloria R.

Tech worked on tankless water heater. Ten minutes after he left we had no hot water and same error code we paid him to fix. Scheduled a return appointment the next day, after waiting four (4) hours for the tech to return he called to say he wasn't returning, the heater was too old and we should purchased a new unit. However, he new exactly what type heater we had and the age before he ever came out for the initial visit.

Tony A.

I was able to get an appoinment the same day I called, it was a weekday. In fact, the plumber showed up earlier than scheduled. He tested the drain to figure out the best way to unclog the sink. He decided the best way was directly at the sink instead of the roof, which would have been a little more. He explained the best way to maintain the clearance of the pipes and was very pleasant. I am happy with the service I received.

Suzi B.

Oct 4 2023 was a sort of plumbing shock when the bathtub drain pipe broke at an almost inaccessible point below floor level in the little access closet behind the bathtub of this 70yo house. Darley's were here within just a couple hours. It took Glenn 2 hours to painstakingly tap out the iron shards that had rusted over time to the good pipe. The alternative was cutting the floor- Thank you, Glenn, and thank you helper SL for making the best of old plumbing. There was no clean up or repairs after they left. Darley's has been my plumber for many years, and I hope they remain so for many years to come.

Brenda S.

Yelp needs an additional category/rating system for those companies who blow you off and/or lie to you. -5 stars would be my rating. I made the first call at 14:59 and sent a short vid and a pic of the hot water cartridge leak. """"I'll have to show it to the manager. He's in a meeting right now."""" I call back at 16:19, the answering service answers the phone. This company blew me off and closed the doors and left me hanging. If you cannot remedy my needs, that's OK, tell me. DO NOT lie to me! Not good business practice.

Brigette M.

I've used Darley's Plumbing numerous times over the years: for home renovations, service calls at my home, and even service calls where I work. Have always gone over and above to take care of the issue, sometimes way after hours. When I've talked to the plumbers who have come out they seem to have worked for Darley's Plumbing for many years. Doesn't necessarily mean they're the best, but it does mean they have many years of experience (which should make them good). Price has been fair and the plumbers have always taken care not to get things dirty. I've seen them wearing those shoe covers which is nice not to worry about my carpet getting marked up. Overall, great work and I recommend them when people ask my recommendation for a plumber.