Darley's Plumbing Inc

Nicholas B.

It has always been extremely poor organization and customer service. Lately lost estimates, late for appointments, no shows, and no call backs. The reason they may be 10 percent or less cheaper is they do less work than other companies. I usually only post positive results but in this case I thought I should help others avoid aggravation for no reason.

Robert M.

While driving down the street yesterday, a Darley plumbing truck had a green pipe fall off of its trailer in the middle of Blanding. After it went underneath my car and running it over, we pulled up next to the driver to tell him that he had lost a pipe. He kept repeating """"how big was it? """" with complete disregard that he could be having further items fall off of his trailer and landing in the middle of Blanding road for someone else to run over. The man ended up cursing at us and flicking us off and he continued up the road never stopping to check his trailer or to go retrieve the pipe that had fallen off of his truck that was rolling around in the middle of Blanding.

Donald M.

Tech worked on tankless water heater. Ten minutes after he left we had no hot water and same error code we paid him to fix. Scheduled a return appointment the next day, after waiting four (4) hours for the tech to return he called to say he wasn't returning, the heater was too old and we should purchased a new unit. However, he new exactly what type heater we had and the age before he ever came out for the initial visit.

Chicha M.

James and Brad came out this morning to install our new dishwasher. Unfortunately, since we bought the display model, there were parts/pieces missing. Thankfully, they had them on the truck and they were able to adapt and improvise! :) James and Brad were both friendly and efficient; I was very impressed with their professionalism. They are both an asset to the organization. Give those gents a raise!

Y P.

I was able to get an appoinment the same day I called, it was a weekday. In fact, the plumber showed up earlier than scheduled. He tested the drain to figure out the best way to unclog the sink. He decided the best way was directly at the sink instead of the roof, which would have been a little more. He explained the best way to maintain the clearance of the pipes and was very pleasant. I am happy with the service I received.

Panicha C.

Called Darley's specifically for an estimate because our hot water wasn't working in one of the showers (THEIR WEBSITE SAID FREE ESTIMATES). they sent out a plumber and the plumber said it will take about couple of hours and is not a quick replacement job that he thought he could finish while he was out there. No work was done and the keep sending invoices for $145 for NO WORK DONE. When I called to enquire about the invoice they say they don't do free estimates and were very unprofessional and threated to put a lien on my property. THEIR WEBSITE IS FALSE FOR SAYING THEY DO FREE ESTIMATE I cannot comment on their quality of work because NO WORK was done.

Joyce B.

I called Darleys because a house I just purchased had a backup that was affecting my entire house. (washer, sinks, toilet, shower, EVERYTHING). I first called the plumber who was a part of the rehab of this home before I purchased it. He was close to useless, told me i most likely had a broken pipe, that my pump was working well and I was in for a major issue. Darley's came out, my Technician Mark was AMAZING. He right up front, after telling him my issues, knew what was wrong. It was in fact the pump. He made sure he knew all of my options, was patient with me and explained everything and on top of all that, he called in my part and was told he would most likely need to come back tomorrow to fix this. He stood up for me and said NOPE, he needs this done today. 3 hrs from the time he showed up, he was done and my house is back to normal. During the process I told him I would probably call septic folks to empty my tank, since water was up to the top of the tank since the pump wasnt working. He stopped me, making sure I wasnt spending money I didnt have to. It's hard to find honest tradesman now adays and I couldn't be happier with the price and service I received today. Im now a life long Darley's customer!! Good Job Mark!!!!

Brenda N.

I cannot say enough good things about this business. We had a leak on New Year's Eve. They came out opened the wall up and found it. The two gentlemen that came our were knowledgable about locating the leak behind the wall. Very little cutting of the drywall had to take place and before they left they cleaned up the area. They told me when the timer started and when it ended. The price was more than reasonable. I would use them again. Thank you!!!!

Kat D.

I don't recommend a company that wastes my time. I asked them for an estimate on a retrofit shower installation and a clogged line. The person I spoke with took my name and phone number and indicated a return call would be forthcoming; it never came. Unfortunately, the email address I had was incorrect and they never received my two emails asking for their services. The owner of the company corresponded with me repeatedly online over this review but never took the time to call either. If a business can't take the time to return my call to earn my business but takes plenty of time to respond to negative online reviews, why would I believe they will take the time to properly do any work for me? Use Turner Plumbing or Terry Vereen Plumbing who are much more responsive.

Richard K.

Yelp needs an additional category/rating system for those companies who blow you off and/or lie to you. -5 stars would be my rating. I made the first call at 14:59 and sent a short vid and a pic of the hot water cartridge leak. """"I'll have to show it to the manager. He's in a meeting right now."""" I call back at 16:19, the answering service answers the phone. This company blew me off and closed the doors and left me hanging. If you cannot remedy my needs, that's OK, tell me. DO NOT lie to me! Not good business practice.