DAP Sewer and Drain

Ed G.

This is going to be a long tale, so let me jump to the end: believe all the reviews that are descriptive on the web, and do not hire for ANY reason. He has people do fake 1 line reviews to get his numbers up.

At our walkthru Dave assured me, not a problem and worked up a contract for $745 to complete so I ok'd him to start.

Previously I had this job estimated by A1 who said sure, about 4 hours and $400, but they are overbooked so I figure daves increase was plague related. 4 hours in Dave leaves for the second time to get parts only this time never came back.

A few hours later I get a set of texts from him that said its not gonna work out unless I agree to a new price of almost twice the original contracted amount. He stated it was because of the extra work and parts. So I asked him, other than the toilet and flange and mini parts that I just got, what other parts and work are you talking about? I demoed the old toilet and floor, the flange, repaired the floor, installed the flange, toilet and plumbing MYSELF.

So he shows back up, lets say before 5pm after 4.5 hours gone. he proceeds to restart work but I told my wife and him, this job is getting finished today so I am now babysitting. He is now hacking the living crap out of my floor joists under the shear wall. Ugh. so providing tools I loan him some and help him. he is having trouble getting the wet 'stink pipe' thru. It looked like a rabid beaver was boring thru the joist so I said, look, cut out the key from the bottom so you can pretend you are making a hole and I will mend the joists myself to restore integrity, at this point, 50% of the 2 supporting twin joists are GONE

he cannot get it to line up, he is creating secondary traps - he appeared in all facets to be someone who did not know what they are doing. Im not a plumber (but have plumbed whole houses) and could see this. finally at 8pm he says he has to go out to the truck to get something and take tools out and we will water test. so I wait. I go out to look. he left? so I fruitlessly text him. so I clean up the debris field. put away all the stuff, dispose of all the trash. time for the water test. Water EVERYWHERE. and here is why:
1) the angles for the wet vent is not 90, its about 70. but he used a 2 inch 90 and of course the pipes hardly go in it, so it leaks.
2) the angle for the bathtub drain is appx 65-67 degrees, not 45 so he used a 45 and of course, the pipes do not go in, and leak
3) instead of using the tub/shower drain/overflow KIT, he made his own. BUT, it was 1/4 inch too long past the end of the tub and the head/overflow was 1/2 inch too short, needless to say, with no connection and no gaskets et al, it leaked THE WORST.
4) I was not about to test flush the toilet!
5) the wet vent had an upward slope of 1/2 inch. Correct me if I am wrong but.. ... AND! ....
6) the toilet trap/riser/90* was OVER 1 INCH LOWER than the rest of the pipe. Take a guess what would be collecting there.... I pointed this out before he left and he said he was upset because someone had been watching him for the last couple hours. Duhhh.

So at about 9pm I get a phone msg, he used some app to request a cash payment of the contracted $745 using a phone. Serious?
1) I am never using a phone or app to send anything other than a text message - EVER.
2) No way I am paying cash.
The job was not done, the job was not finished, the job was faulty and the best one: HE DAMAGED MY HOUSE.

H-D was open to 10, there is one 5 miles away so into the car I went. I was up until 1am cleaning the debris and mess and making emergency repairs. . I took the next day off work to restore all services - wasting a vacation day . I spent all day saturday (actually, about 3-4 hours ) to redo the job.

A day or so later, Daves wife emails that he had an episode and was admitted to the hospital, which may or maynot be true and I certainly wish no ill on anyone

Did Dave ever call or text or write EVER again? no. I have a multipage document with pictures documenting all of this. ask for it.

Kim S.

I had a few things done by Dave and those jobs were ok. Then had a new tub, tub surround and new plumbing put in had a lot of problems with the tub surround not sticking to all 3 of the walls. Called and texted serval times over 6 weeks never responded and he knew there was a issue the day he supposedly finished the job. After 6 weeks did get a call but already had it repaired by someone else to avoid water damage. Then had him put in a hot water tank well nothing but issues while taking the old tank out he broke a pipe in the floor going to the toilet was suppose to comeback and fix never did left serval texts and calls over about 7 weeks no response.Then got a hold of someone in the business and was told he is not in a good place to get someone else to complete the work asked for a partial refund of course nothing. Now I am having issues with the new hot water tank also and have to pay someone else once again to fix his errors left serval messages and texts and no response. So if he does the job right I guess your ok but if he makes mistakes your on your own and he makes a lot. So unless you want ripped off do not use Dap Sewer and Drain horrible service. Would not like to see this happen to someone else. He was paid a lot of money for these job. very sad because we have known him a long time.

Sheila L.

Be careful before you call Dave at DAP sewer cleaning.. He left the job unfinished. the toilet off and never return...

Arie P.

Didn't install properly water softener and because of it all my basement flooded , then disappeared not answering any calls/msgs, made appointment and DIDN'T CAME!!! Complete ignore!!---your reply is pathetic, y did you install it then? Thanks G-d paid with cc - canceling right now. Stay away from the guy he is charlatan!

Beshar A.

I am not a guy usually writes bad reviews however I feel that it is a responsibility toward the community to do so, I hired DAP to move the gas meter and relocate some interior lines! he looks a good guy, nice, and good worker! He got the money he asked for, but I didn't get the service I paid for, I found one end of the gas line not capped, when I turned the valve to on position I figured it's open, I ran to Home Depot, got a cap and plugged it myself! After that I still smell gas! Called the natural gas company they came in, tested the line and they found a leak where he fixed it! They turned the service off and locked it until I get it fixed! after many attempts to talk to him he texted me that he will come the following day, I waited him, he didn't show up and didn't answer my text and calls! He just ignored me and left me with a very bad quality of work and a sh-ty type of customer service! I don't recommend him.

Jon S.

Dave was absolutely amazing. We found him through our Home Warranty company, originally they called out J&A(who did not come prepared and tried to make us pay thousands for something we didn't need). Dave showed up with the proper tool and had the job done in no time. He is extremely knowledgable and I would recommend his service to anyone and will be calling him for any plumbing projects in the future.

Da A.

This man deserves zero stars. He fixed a valve but removed the water pressure regulator into the house. This caused the hot water tank to expand and leak all over the basement. When I asked him to fix it he said it would cost over 400 dollars to put in an expansion tank. I asked him to refund my money and return the brass regulator he stole. No response. DO NOT USE THIS PLUMBER!!!!