Danley 911

Kathleen A.

We used Danley for a whole house generator through Costco. They took care of everything, the permits, inspections etc. it all went so smoothly and everyone I dealt with was super professional from the estimate to the scheduling and the start up. I had a lot of questions and Diane in the office was so patient with me and always got back to me quickly. She also made sure I was informed of the process and what next steps would be. The whole installation only took a day and we were without power for less than half of that. Other places said it would take a couple of days and their price was also a bit lower than the other estimates we got. My husband is an electrician and said they did really nice clean work. Very satisfied with the whole process.

Sunny M.

This is an exceptional company. Through their partnership with CostCo, I had them to install a home generator and their service simply exceeded my expectations. The entire staff I interacted with as part of the order/installation process was exemplary. I highly recommend this business and will be using their services to maintain the generator as well.

Steven P.

I was referred to Danley Electric for the installation of my Generac generator through Costco. According to Danley's sales person, Danley is responsible for all Costco generator installations in New Jersey.
There were a number of issues related to the installation that caused me great concern:
1. It was installed without a significant feature: the Wi-Fi chip (to enable monitoring) was missing. Although Danley Electric told me they couldn't know this prior to installation, I called Generac who told me that when a generator is shipped without the chip, there is a sticker to that effect on the box. I would not have had the generator installed at that time if I had known this.
2. When I asked for some type of compensation for the above problem, Danley Electric offered free installation whenever the chip arrived(!) Ridiculous!
3. The installers insisted the generator could not be installed in the exact location that had been approved by my HOA Committee. It is located further from the wall of my home than originally planned. This became a problem that had to be dealt with.
4. When my installation was inspected by the township, it failed. I don't think this is unusual, but when Danley Electric sent a technician to make the fix, he neglected to turn the generator back on, so that it was out of commission for a period of time. When Danley Electric contacted me to let me know of this problem, they asked me to go out to the generator to turn it on myself. The cover was unlocked and the keyhole covers were standing open. One of these has never worked properly since.
5. New Jersey State Law (13:45A - 16.2) mandates that ""final inspections for building, electric, plumbing, fire protection and elevators must be completed before final payment is made to contractor"". In spite of this, Danley Electric charged me for the full payment prior to the final inspection (I was unaware of this law until the town inspector informed me that I should not have paid until his inspection had been done.) Obviously, Danley Electric should have been aware of this law.
6. When I questioned Danley Electric about the above, the response was that it was on me to refuse to pay until after the inspection. Of course, they shouldn't have even asked me for payment prior to the final inspection. Eventually, I received an apology for this.

Pete S.

Had entire house generator put in two years ago after first year a delay panel started making a humming sound, I called them and told them what the problem was they came out and replaced it. A few weeks ago the same panel started making the same humming noise so I called them again. The person I spoke to on the phone said it had to be replaced or in a couple months it could cause real problems. The service person came out today and told me just the opposite all it is is a humming sound it does not need to be changed. I guess it didn't need replacing the first time either. I guess it didn't need replacing the first tome either. But, they charged me $175 for him coming out. If they would've told me this on the phone I would've never had them come out so I don't think they should be charging me for a service call because the person gave me bad information. This is nickel and diming your customers I am not happy and will never ever use them again. This is not how you keep customers happy.

Sahiba B.

We are very disappointed by our recent interaction with this company. We have had our generator serviced by them last year with a technician by the name of Hans and had an excellent experience. This year they called us on more than one occasion to tell us it was time for our generator to be serviced. After a few calls we finally agreed and were quoted a price of $275 for the visit. When the technician arrived he began the servicing and then we received a call from their office to tell us that our generator is a different kind than they originally thought and now they would be charging us more than twice the original quote. Obviously this does not make sense because 1) they have serviced the same generator last year 2) the type of service and generator was in their system before coming. We reluctantly agreed to pay this price although we found it unfair. when time of payment came again the same customer service rep by the name of Jessica Gusset called to take our payment information. I was in middle of another task and asked if she could wait a moment so I could go get my card for payment to which she very rudely cut me off and demanded that I give the payment right then. I had never said I was not paying but merely wanted to put her on hold to get my card. Her tone of voice was extremely unprofessional and she would not give me a chance to speak to let her know I didn't have my card in front of me. We are terribly disappointed.

Barb W.

It has been a great experience hiring W. Danley to complete electrical work in my parents' home. Walter called when he said he would call and Mike, the electrician, arrived each time as scheduled. Mike was knowledgeable and friendly and made my parents feel at ease immediately upon his arrival. We were treated with the utmost professionalism, even though the job was a small one. When we needed Mike to come back, Walter did not hesitate to schedule it quickly. I would highly recommend W. Danley for any electrical job - big or small!

JoAnn K.

Just had W. Danley install a whole house generator. From the salesman, installers and office staff service was very good.
Just one minor issue, workers scratched the lid of the generator. Still waiting on someone to stop by and repair it.

Pete R.

We had an electrical issue on a Saturday. We called & spoke to Walter who then told us he would send out a tech later that day..Steve called us soon after to let us know he was starting another job but informed us an ETA as soon as he could. As soon he arrived he diagnosed & isolated the problem so that we were able to have electricity in the section that was out. He thoroughly explained & gave us options of what needed to be done... We would highly recommend this company as they are extremely reliable, knowledgeable & very reasonably priced. We intend on using them for any future additional projects or problems that may occur.

Monish K.

Do not trust this company. They will send untrained professionals to perform work which can pose a serious fire and safety hazard for your home.

There was a manufacturer recall on the generator at my home. Since they were the installer, the company asked me to contact them to inspect the potential issue about a recall. If the part is not damaged, there would be a $80 fee the company would charge. On the day of the inspection, the tech arrived on time. He opened the generator and checked out the part, after checking the unit for about 5-10 minutes, he came back and said my part was fine and I should not be impacted by the recall. He charged the $80 fee and was on his way.

Fast forward 6 weeks, my generator maintenance company arrives and they notify me of a potential recall. I told them the installer had checked it out and it was not damaged. but guess what, when the tech checked the part, it was clearly cracked, rusting and visible signs of corrosion. They immediately contacted the manufacturer and turns out Danley had not even submitted the paperwork for my unit to the manufacturer, advising them that the part did not fail. The maintenance company then performed the necessary swap of the damaged unit, submitted a claim which was immediately accepted by the manufacturer. This was a serious fire hazard per the manufacturer and could have put my full family at risk. I contacted Danley the next day to advise them of their incorrect findings and ask for a refund. They asked for pictures, which I sent, and their response via email was ""This does not qualify for a replacement. And based on the pictures you have sent, I agree with our service technician."" The tech who came out here identified himself as Joe. When I asked for a tech number for Joe so that the manufacturer can verify he is a licensed tech who performed the inspection. Danely has not provided me on via email, nor have they responded to my 2 voicemails which I have left for them on Hans' mailbox at ext 216. Per Generac, Danley was also supposed to leave a paperwork to state that would have provided me with what they checked, what was the condition, etc. But nothing was left. I doubt Joe was even a certified tech licensed to perform this kind of an inspection. He seemed like a kid just out of college. Looks like Danley is going around doing inspections, collecting the 80 bucks, not filing any findings with Generac and leaving the customer to suffer in the future.


I am very surprised about the positive reviews, because I found out later that even people who work there are constantly asked to perform unethical tasks so the company could pocket some extra $$. They may be good at installing generators, but DO NOT trust them with their maintenance. If they have inspected your plenum, I would get it checked again and protect your family.

Kim W.

I had the unbelievable good fortune to have W. Danley install my whole house generator and then expand an outdoor outlet to a quad. They were really fair priced, timely, and so professional. Their ""A-team"" arrived about 15 minutes early and used booties on a super nasty, snowy, and sleeting day. They seriously left not a spec of dust or dirt and everything looked as it did before in my garage near the electrical panel. They installed a Generac 20-kW generator and didn't disturb my gravel dry creeks that were adjacent to the area they were putting the generator in. I was so pleasantly surprised when I stepped outside to see the area where they installed the generator and it looked as if it had been there forever. They paid such attention to the little details and even placed the grass they had moved around the sides of the generator pad. I am super duper picky and all of the plumbing and electrical work looks beautiful. I absolutely love W. Danley!!! If you need anything electrical or plumbing, I super highly recommend calling them. They are the best!!!!