Danley 911

Frank C.

I contracted for the installation of a whole-house generator. I dealt with Ryan, who was totally professional throughout the whole process. He was patient in explaining options, visited the home in a timely fashion, and was vigilant in completing paperwork and receiving permits for the job. I would recommend contacting them if you are looking for a generator solution.

K C.

I'll start with the positive, the electrician that came to my house was nice, efficient and knowledgeable. Now the negative, the visit started with a free electrical consultation which is just another way to try and upsell a customer services. The actual reason for the visit was to swap out a bathroom light fixture and troubleshoot a gfi outlet, total time spent was less than 30 minutes, total bill was over $700.

Jonathan D.

Charged an outrageously high price for replacing a bathroom extractor fan. No complications involved. Electrician refused to show me the invoice for the fan that he purchased. I'm just an 89 year old sucker !

Ginny S.

I have a generator purchased from Danley a few years ago. If your in the market for a generator I highly recommend W.Danley Electrical Contractor.
Today I was scheduled for my yearly maintenance.
The technician Andrew Majaros notified me he was on his way.
He arrived on time and let me know approximately how long the maintenance work would take and immediately set right to work.
He was pleasant, conscientious, and an excellent representative for Danley Electrical Contractor.
Since I have every intention of renewing our maintenance contract I hope we are fortunate to have him service our generator again.

Ronald C.

Polite, courteous, professional and on time. Michael Toia informed us of his progress and was very efficient. It was a pleasure having him service our generator. Great job Michael. Also always a pleasure dealing with Tina she is a doll!
MERRY CHRISTMAS AND HAPPY NEW YEAR TO THE STAFF AND CREW AT DANLEY

Kathleen A.

We used Danley for a whole house generator through Costco. They took care of everything, the permits, inspections etc. it all went so smoothly and everyone I dealt with was super professional from the estimate to the scheduling and the start up. I had a lot of questions and Diane in the office was so patient with me and always got back to me quickly. She also made sure I was informed of the process and what next steps would be. The whole installation only took a day and we were without power for less than half of that. Other places said it would take a couple of days and their price was also a bit lower than the other estimates we got. My husband is an electrician and said they did really nice clean work. Very satisfied with the whole process.

Sunny M.

This is an exceptional company. Through their partnership with CostCo, I had them to install a home generator and their service simply exceeded my expectations. The entire staff I interacted with as part of the order/installation process was exemplary. I highly recommend this business and will be using their services to maintain the generator as well.

Steven P.

I was referred to Danley Electric for the installation of my Generac generator through Costco. According to Danley's sales person, Danley is responsible for all Costco generator installations in New Jersey.
There were a number of issues related to the installation that caused me great concern:
1. It was installed without a significant feature: the Wi-Fi chip (to enable monitoring) was missing. Although Danley Electric told me they couldn't know this prior to installation, I called Generac who told me that when a generator is shipped without the chip, there is a sticker to that effect on the box. I would not have had the generator installed at that time if I had known this.
2. When I asked for some type of compensation for the above problem, Danley Electric offered free installation whenever the chip arrived(!) Ridiculous!
3. The installers insisted the generator could not be installed in the exact location that had been approved by my HOA Committee. It is located further from the wall of my home than originally planned. This became a problem that had to be dealt with.
4. When my installation was inspected by the township, it failed. I don't think this is unusual, but when Danley Electric sent a technician to make the fix, he neglected to turn the generator back on, so that it was out of commission for a period of time. When Danley Electric contacted me to let me know of this problem, they asked me to go out to the generator to turn it on myself. The cover was unlocked and the keyhole covers were standing open. One of these has never worked properly since.
5. New Jersey State Law (13:45A - 16.2) mandates that ""final inspections for building, electric, plumbing, fire protection and elevators must be completed before final payment is made to contractor"". In spite of this, Danley Electric charged me for the full payment prior to the final inspection (I was unaware of this law until the town inspector informed me that I should not have paid until his inspection had been done.) Obviously, Danley Electric should have been aware of this law.
6. When I questioned Danley Electric about the above, the response was that it was on me to refuse to pay until after the inspection. Of course, they shouldn't have even asked me for payment prior to the final inspection. Eventually, I received an apology for this.

Pete S.

Had entire house generator put in two years ago after first year a delay panel started making a humming sound, I called them and told them what the problem was they came out and replaced it. A few weeks ago the same panel started making the same humming noise so I called them again. The person I spoke to on the phone said it had to be replaced or in a couple months it could cause real problems. The service person came out today and told me just the opposite all it is is a humming sound it does not need to be changed. I guess it didn't need replacing the first time either. I guess it didn't need replacing the first tome either. But, they charged me $175 for him coming out. If they would've told me this on the phone I would've never had them come out so I don't think they should be charging me for a service call because the person gave me bad information. This is nickel and diming your customers I am not happy and will never ever use them again. This is not how you keep customers happy.

Sahiba B.

We are very disappointed by our recent interaction with this company. We have had our generator serviced by them last year with a technician by the name of Hans and had an excellent experience. This year they called us on more than one occasion to tell us it was time for our generator to be serviced. After a few calls we finally agreed and were quoted a price of $275 for the visit. When the technician arrived he began the servicing and then we received a call from their office to tell us that our generator is a different kind than they originally thought and now they would be charging us more than twice the original quote. Obviously this does not make sense because 1) they have serviced the same generator last year 2) the type of service and generator was in their system before coming. We reluctantly agreed to pay this price although we found it unfair. when time of payment came again the same customer service rep by the name of Jessica Gusset called to take our payment information. I was in middle of another task and asked if she could wait a moment so I could go get my card for payment to which she very rudely cut me off and demanded that I give the payment right then. I had never said I was not paying but merely wanted to put her on hold to get my card. Her tone of voice was extremely unprofessional and she would not give me a chance to speak to let her know I didn't have my card in front of me. We are terribly disappointed.