Danika Plumbing

Jigar M.

They stopped by, gave me an estimate of 530$ to replace a hose bibb (costs 40$ at Home Depot) and when I said I will ask around, charged me 102$ for just showing their pretty faces (I swear they did not even touch anything)! I asked what is breakdown of 530$ and they said Parts + Labor + Warranty. I asked how much does hose Bibb cost - Answer: not sure I just picked up from the shelf. I asked what if I don't want warranty on something like hose Bibb (my last one lasted 20 years), Answer - you have to get it. I was able to get the work done by another plumber the same day for 175$, who installed exact same hose bibb (matched the brand and model of hose bibb character by character)!

The guy that came in started up-selling for other things that weren't broken (but needed fix according to them) - cost about 1,000+$.

While scheduling - I said I come home after 5:00 - they said, after 5 we charge more! I said weekends works? They said, you got it but we charge more.. they said, keep cash ready, because credit cards, we again charge 4% more (your convenience, your money - choice is yours)...

Here is how they work. You call them to schedule an appointment, they give you 2 hour window in core working hours (so you have to disturb work), they don't give you any estimate on phone (not even ballpark to save you trouble), and says their people need to come see what needs fixing (even if you say what it is), but hey if they come and you don't like the estimate they will charge $100+ just to tap couple times on iPad, if you like our estimate which is hundreds of dollars more than other plumbers for the same job, they will be gracious enough not to charge you that 100$. What a saving!

Complete rip off. Don't hire, look for options.

Mikal E.

Day of response time, great company to work with, super clean and responsive. Will continue to work with Dustin from Danika plumbing. Great service.

Don N.

They're professional and nice but they charge way too much. My aunt has a rental property in the area that I help to manage for her and the renters complained of a clogged bathtub. I figured it would be an easy snake job so scheduled Danika to come out. They got there and diagnosed that they needed to do a simple snake. They tried to call me but I was still asleep so they reached out to my aunt and got her CC info. After the tech told her he was going to charge her $400+ she told him that she wanted to talk to me first. Not sure what happened after that but he ended up running her card and completed the job.

Michael K.

Overall, a very good plumbing experience. I had a gas line run to our kitchen and the job was completed quickly and we'll. Dustin took the time to check out the hot water heater and found something our house inspector missed that we will have fixed in the coming weeks. -1 star because the price of the estimate did not count towards the cost of the job since the two were not done on the same day. I will definitely use them again and will recommend them to anyone needing plumbing work done.

Adam R.

I had work done by Danika Plumbing LLC on the morning of 5/6/19. Dustin was the lead, not sure of the assistant's name.

Issue: My washing machine drain pipe was clogged in a house I purchased and another plumber had failed to clear it. Ahead of Danika coming, I had already opened up the wall to expose the pipes (exposing multiple code violations).

Timeliness: Window was 8-10am, they called at 8am with an ETA and arrived at 9am and left at noon. (There were two earlier reschedules, one my fault and one theirs when a job ran over.) I appreciated both not getting an early call in case I was still asleep and getting the call with an ETA.

Process: Dustin gave me options throughout as job progressed and we learned more about the circumstances. In the end, after snaking and opening the pipes to run a camera, we decided to cut out clogged pipe and rebuild (which also fixed a couple structural issues with the pipes) plus hydro-jet the residue out of the pipe below. It was a fairly tough rebuild and Dustin was able to fix a few additional issues with the plumbing. When additional work was required, Dustin was clear about what he was doing that was included, what expanded the scope, and what that would do to the price. I though this was great and worked in my favor.

Price: A little over $2k, after tax. This was my first major plumbing job and I didn't get competing bids.

Professionalism: There was a mistake the assistant made that Dustin handled very professionally in front of me.

Recommendations:
- Get the first slot in the morning to make sure your job isn't bumped.
- If all you want is a quote, be clear. There will be a fee, which is fair as there is time and thought that goes into the job (the fee is discounted against the job, should you use them later). I'd originally just wanted a quote but since Dustin was ready to roll and I wanted the job done, we dove in.
- Crew didn't have shoe covers, put down a rug.
- Be explicit about whether you want the work permitted.

Minus a star for not discussing permitting until I mentioned it, not being proactive about protecting the carpet, and the first reschedule.

tl;dr - Loved that I had options throughout. Dustin was thoughtful, professional, and worked confidently to deliver the solution I wanted. I would work with Danika Plumbing again.

Jim B.

Stay clear!!!!!! They will overcharge anyone that they can. Here is a typical situation. My renters had a clogged sewer. I was not able to respond, so I asked them to call someone in the area. They first off misled by their add saying they were local, which they weren't. They came out and said they had to take remove the toilet to be able to snake the drain. They obviously said that is fine. That alone they ended up charging $391 plus tax for. Just to pull and replace the toilet. Not to replace the toilet, just put the original toilet back. Let me remind you, that is a 10 minute job! If that doesn't alone tell you they are out to screw their customers, you really don't need to read any further. I challenge you; call any other reputable plumber and ask them how much they would charge for that service!!! Likely $50, or less, maybe not even charge for it since they were doing the work and it actually makes their job easier. Well to clear the line the total bill was over $1840. They absolutely took advantage of the helpless renter. The call took them less than 2 hours, including writing up the bill. You do the math! If you use this company, you will be a bigger fool than my renter was. This company has not heard the last of me. I am totally fine paying a fair price, but I will not lay down and get screwed! And I certainly will do whatever I can not to let others get screwed by this company.

Ivan W.

Very bad experience with this plumbing company. Schedule to come on 2pm but showed up to my door around 2:30pm. That's Half an hour late, without any apologies. Came in to my house without wearing any shoe covers. Not professional at all...
The plumber asks me what happened. I told him it's my hose bib issue. The plumber just took it as the cause, not even trying to investigate if there is any other pipe leaking. The the plumber replace my hose bib for a new one, charging that new bib for almost $550. Took away my old hose without even asking. I search around online later that day and found out that for these kind of hose bit you can get only at$200, tops. Pretty not happy with my last experience.

Gene B.

Called them for a broken pipe, needed a 8"" frost free hose bib. The short pipe which goes thru the wall with the faucet on it. ($35.84 at Home Depot)
Repair guy was there 15 min and charged us $442.46. Got to love the hourly rate they are making. Called to inquire about the charges and was told I really knew nothing about plumbing and they were the cheapest around
DO NOT USE THESE GUYS

Gina D.

We called Danika just randomly to get someone to look at our kitchen floor that was water logged from a leak( from the dishwasher )
A foot of snow and the plumbers were out to our house within an hour. Dustin was very professional and his helper was great too.
After everything was patched they called Abraham to come out and assess the damage to our floor.
Dustin said he will be here for us day or night to call him if we have any problems
I will recommend your company to anyone. It is hard to find good service and your company went above and beyond. Thank you. Gina and Matt Dunn

Areal R.

Tonia just left me with a basement soaking in ground water. She just hung up on me. Said she didn't want to talk about this any more, when I'm trying to figure out how I'm going to get things to work out when the other guys didn't show up to do their jobs. Wow. Great problem solver. Currently the basement is soaking in ground water. Bill, was to come find city line today. Plumber is supposed to install a sump pump 8am tomorrow. The leak specialist just called, he said he lost his phone last night, so couldn't make it to the appointment today. Really? I called Danika - Tonia again (she says she's only the dispatcher and knows nothing about schedules) to find out how I was going to get the investigation done before the install. How am I going to make it work. And then she said ""I don't want to talk to you about this anymore..."" I said ""what"" and she said again ""I'm not going to talk about this anymore."" AND HUNG UP. DANIKA HUNG UP ON ME WHILE I HAVE A BASEMENT SOAKING IN GROUND WATER AND THEIR GUYS DIDN'T SHOW UP. I canceled the water damage specialist business on behalf of how I was treated by Tonia. What an awful person. Who works for an emergency plumbing company and then hangs up on someone dealing with their company referral failures, and a soaking basement. WOW. NEVER EVER will use DANIKA or refer anyone to DANIKA again because I refuse my money or anyone else's to pay for an employee like that. I wonder how much business DANIKA has lost because of her.