Daniels Plumbing

Anita A.

Very disappointing. I had an appointment between 9-12. At 2:00 still not on the way. I called and cancelled the appointment because I had plans that afternoon. The woman who answered the phone didn't even apologize or ask if I wanted to reschedule.

Lindsey W.

I would rate this company at zero stars if I could. I called them out to check our water heater. The technician showed up when they said he would but without any close inspection of the tank, told me that I would need to buy a specific part myself and that he could install it for 1300 dollars. When I questioned him on this amount (which is almost twice what it cost me to have this heater replaced and installed) his only response was "hmmm". I escorted him off my property and called a different company that agreed that estimate was extreme. Would not recommend this company to anyone.

Mark W.

Well to make a long story short.........we could not hook up a bidet in our bathroom, and decided to call a professional............anyway the plumber who arrived was very helpful, and very professional, and did the job right..........in a very short amount of time...........

Invariably whenever I tackle any plumbing type job, I usually end up regretting that I had......well next time I will just pick up the phone and call Daniels Plumbing........I found them to be affordable, and so much better for my mental health...........

Tory M.

A true 5 star experience! I have now used Daniel's Plumbing several times. Each time the technicians arrive on time with exceptional communication with the office staff! Mike most recently installed a complete kitchen faucet set. He is very professional, knowledgeable, hard working, friendly and he's great with dogs! The staff and technicians at this company do not sell you anything you do not need! They will take the time to answer questions.
I highly recommend Daniel's Plumbing!

Kate M.

We recently had Daniels Plumbing out to replace a worn out water heater located in our attic We called before noon, and by 5 pm the same day, we had a new water heater installed. The process involved two visits; one to diagnose water heater breakdown and replacement specs, and return trip with new heater which they hauled up to second floor and through attic stairs and across the attic floor.
Technicians were friendly, response was fast.
We have used Daniel's Plumbing for plumbing issues several times over last 15 years, and always been pleased with the results.

Shane G.

I called daniels plumbing, scheduled an appointment to fix my toilet and a leaking faucet .
The office said they would call when in route. The tech was on time and very professional. He did an excellent job was vary clean. The price was great compared to other places . I would recommend them to all my friend's and family.

Lane M.

My shower drain was clogged in my master bathroom and I called them but they would not give me a quote over the phone. I had seen their truck at my neighbor's house so I let him come out anyway. They charged me $460 to Roto-Rooter about 10 feet of drain. They had to remove the toilet which involves 2 bolts and the waterline. They charged $220 for Roto rooting and $240 for removing the toilet. The plumber that came out was a very nice young man and the entire job took about 35 minutes. This is the biggest rip-off I've ever had done to me in my life. I have learned a valuable lesson, if a contractor or service company will not give you a ballpark estimate over the phone then move along to someone else!

Austin A.

I will start by saying I am very skeptical and weary of mechanics and trades because of bad experiences in the past and being new to the Tomball area and not knowing anyone didn't exactly help.

With that being said, I could not be more happy with my experience with Daniels Plumbing. From the minute I picked up the phone and spoke to Jody to the minute the plumber left my house they were extremely professional and helpful. What I anticipated being a major/expensive issue turned out to be something minor and couldn't be more grateful for their honesty and integrity. Lets be honest, I cant even turn a wrench!

They were very fair and honest and I would highly recommend using them. It is so difficult these days to find an trade with honest people so I always feel the need to share these positive experiences.

Kim S.

First appointment was scheduled for Friday, 2/19/16, when we scheduled the appointment we requested that we would like them to bring their plumbing camera, as we had an issue between the house and the septic. When Mike G. showed up he had no camera and had no idea what he was even to do for us. Complete break down of communication in who ever scheduled the appointment and dispatching.(First red flag). So Mike G. come back out on Monday 2/22/16 with the camera and says that we need to dig up the line between the house and the septic, which included having to saw through/jack hammer 20+ feet of cement, and replacing all the PVC pipe between the house and septic and quoted $4,500 to $4,800 for the job, and that if they did the work, he would drop the $300 charge for the sewer camera. We ask for a quote in writing and Mike G. told us that his word was he quote, and that he would stand by his quote, he would not be any more than the $4,500 if they did the work. So we accepted Mike G. verbal quote and asked when he could start. They were supposed to show up the following morning, and did not show up until about 11:00 (and that was because we called asking what had happened because no one had shown up). When they did show up they dug for approx. 45 min to an hour and left, no word to us as to why they were leaving or if they would be back (second red flag). They showed back up the following morning and discovered that the problem in the line was only about 30 ft away from the septic and only 4 foot of cement needed to be cut through. So I am thinking cool, the job is less than half of what they originally cost, so the cost should be less...Nope. When we ask Mike G. about the cost, he said no it would not be any cheaper, and that his boss (the owner of Daniel's Plumbing) was wanting him to charge us $5,200, but he had told him he had already quoted us $4,500 (we were paying cash so we were supposed to be getting a discount). Even if they did charge us $5,200, the job was half the size it was quoted, so should have been half the cost @ $2,600. I have called for three days trying to get the over-charge settled, and all that they wanted offer me was $500 back?! I told them that was unacceptable, as the job was half the size quoted. Mike G. should have never taken the full amount of the job, when the job was half the size it was quoted. And Daniel's Plumbing should have returned the overcharge/overpayment without me asking. I still have not gotten a phone call from the Owner. I have only been able to deal with Jodie (a very sweet lady in the office), but she claims that she was unable to get in touch with the Owner. We choose Daniel's Plumbing because on their web page says they are honest, and great plumbing at reasonable prices. I would have to strongly disagree. I gave then the chance to do the "honest" thing and return at minimum $1,000, I didn't think that was too much to ask for, since the job was half the size and they only had to cut through 4 ft of cement instead of the 20 ft quoted. They had to do half the digging and only replaced half of the amount of PVC originally quoted. We were willing to pay $3,500 for job that was performed. They work they did was good, my only compliant is that they knowingly took money they should not have taken, and so far seem un-willing to return what was over paid. I have requested that the owner come to my house and see the work that was quoted verses the work performed and explain to me why he was not willing to return 1/4 of the payment.

Jennifer H.

Daniel's Plumbing came out to replace a water heater that another company had previously installed. The technician, Joe, was on time and he explained exactly what he was doing before he started. He was very prompt and professional. They gave me a fantastic price! I will without a doubt use them from now on. If you want great quality, pricing and top of the line treatment- I definitely recommend using them. Thanks again Joe!