Daniel's Plumbing And Son

Sam M.

I'm not sure if this is a real company or not. They seem friendly and knowledgeable on the phone. I approached them because their reviews were good and their license was in good standing. Initially, I left a message to schedule a time for them to come by and give me a quote on a fairly sizable job. No-one returned my calls (I guess this should have been a hint). Next, I called to get pricing on a garbage disposal installation. I was happy with the quote and scheduled them to come out the following Monday (I called on Thursday). They gave me a 2-5pm window, which is still a pretty big time-frame to have your customers waiting. No call, no show - 3 hours of wasting my time. Very disappointing, very unprofessional, very sad to see local business owners treating local homeowners so badly.

Alice H.

I wish I could give a HIGHER rating, but honestly, my experience was ""Meh"" at best. I was referred to this company by the former homeowner of my home. My new home needed a new liner within the sewer line (root intrusions and offset pipe). They offered the best bid for the job required, and that made them very attractive. Initial communications with them were great, they replied back to in a timely manner. That's really why they even received 2-stars. The part that really prevented them from earning more is actual work performed. I was told the work will only take 1 full day.

Day 1, their technicians arrived, I met with them, left my payment on the kitchen counter for them, gave them my number in case they have any questions while I stepped out of the house during their repair. (so far, so good, right?) Well, around 4:30pm (close to end of day), I get a call from the technician's supervisor and was informed that the work was not finished due to a misinformation of what city my home was in (Lakewood or Long Beach). WELL, if someone had called me right from the start, I would have immediately clarified what city we belong to in order to finish the work that day. BUT NO, they waited until the end of the day to ask. All the while, nothing was being done at my home (ALL DAY).

When I came home that day, I come to find the side of my house all in disarray. My Crawl space access was left OPEN and EXPOSED, my planter section is dug up and dirt is everywhere, and caution tape is strewn across my plants, and on top of that, because they haven't finished the job, I was NOT able to use water within the house. Basically, the work never even began on Day 1.

Day 2, they come back out to finish, but alas, when I came home later in the day, I see my yard is still in disarray with Crawl space access still Open, Caution tape and dirt everywhere. I reach out to the technician this time, and was told he had to take a break (for the rest of the day) due to oncoming heat exhaustion. That, I totally understand. He promised to come back later or tomorrow to close up my crawl space access.

Day 3, NO SHOW and my check was cashed by this time, but the work has not been 100% completed. This is where it really pushed me to the edge. had to send a heated email to their office, regarding what's been happening.

Day 4, finally a technician shows up and closes up the crawl space (the end).

In the end, it took a total of 4 Days for the entire project to finish (start to finish). Moral of the story is, if the price is TOO GOOD to be true, it most likely is.

Chandra M.

Unfortunately I was not satisfied. They did not show up during the time slot given or call, or anything. When called the next day, I got a lot of attitude and no professionalism at all. He ARGUED with me and pretended he didn't know what happened. Promised to be out in the next few hours. Did not show up until called again!

Cassie C.

My fiancé and I recently moved into our first home and of course had plumbing issues with our kitchen sink not soon long after. We were connected with Daniel's Plumping- their work, kindness, and articulate staff are extremely helpful and caring. They knew right away the issue and were off the to hardware store and repaired everything in under an hour! They don't try to hide anything from you and work to give you fair pricing and not screw you over. We will definitely be using them (but hopefully not ;)) in the future for any issues!

Danica A.

This company needs to realize there is real competition out there for plumbers now! Guess I'm calling Mike Diamond. But really, my second star is for the first man and his son that came out. They were very nice and informative. I got a call the next day saying they're going to send a more ""experienced"" plumber to do a second walk through. I told him he needs to call the owner and tell her they were coming back out which he never did.
The second guy that came out was walking around my house turning nozzles on and off walking in my gate without KNOCKING or ASKING! Wtf. He stepped all over my bushes and ruined them, broke my hose and the door to my crawl space! Guys! Get it together, and get better more considerate people working for you. Unbelievable.

Alisha M.

SO UNPROFESSIONAL! Don't hire these guys. They don't know what they are doing. They say and quote you one thing, and then say and quote a completely different thing when they show up to do the job. And when they screw up, they are rude and unapologetic. Both my neighbor and I took a day off of working to wait for them to fix an issue. They show up and can't do the job! Instead of trying to help or even apologizing, they blame me for their screw up and then told me to call another plumber. That's exactly what I did! I would never use this company. No customer service and completely unprofessional.

Belen G.

I called for back up issues and from the first moment of contact everyone was polite and attentive. They took care of my issue with in a day. They were upfront and honest about the issue and most importantly pricing. I would defiantly recommend Daniel's Plumbing & son to friends and neighbors. They will be on my speed dial for any further issues.
Thank you Daniel's plumbing & son!!

Marla P.

Called and made appt for next day. Need a lot of plumbing work, different issues.
They said they'd come 8am-11am window. They would come give estimates and possibly begin some of the work. They also said they would call 20 minutes out. 11:30 and no call....nothing. I called, they had no explanation.
Sorry, that's very unprofessional in my opinion. I wouldn't trust them with another 3 hours of my life waiting for another appointment.

Kathy K.

Excellent company. Experienced techs. Quick response. Affordable prices. After Pete's plumbing tried lying and stealing, I called these guys. What a breath of fresh air.

Silene S.

Came out quickly. Extremely professional. Explained issues and provided options for solutions. Will definitely use them again.