Daniel's Plumbing and Air Conditioning

Betty M.

We needed to have a dishwasher installed. After searching a bit I found Daniel's Plumbing. The lady I spoke with was professional, courteous,
and quick to take care of business. She gave me an appointment with an installer the next day On Aug. 13, 2021, as the appointment time started approaching I was sent a text showing a picture of the installer that was coming out. Also his first name and last initial were included and the text stated he would be calling to give you the estimated time of arrival and they had a link where you could track him. Our service expert was Carlos G. He was prompt and did an excellent job of installation. He also positioned a drain hose where it would not get clogged since we had had a history of that. He did promote using their service to also oversee our heating and AC, etc. but we also had that service. He offered to look around and make sure the water heater was ok, he checked our water pressure and showed my husband and I exactly where to turn the water off if we ever needed to. The only drawback was the price for installation. It was $597.93 and that was with a 5% discount because I paid with a check

Autumn P.

Do your self a favor and call another company. They gave me 3 options to fix my
a/c. The cheapest was $2400 and the guy said with that there is no guarantee it will be fixed so i should go with 2nd option of $5700. I almost did it.. but called another company for second opinion. They fixed it , no problem. For $775!!!! I can't believe they try to scam people on repairs.

Ron H.

We always wish we did not need to get three quotes as is time consuming -- regrettably with Daniels Plumbing you must get another quote or two. I needed a job done and had no idea its cost so I went ahead with Daniel's Plumbing who charged me 8600 to replace an HVAC -- since then I got 2 other quotes both at roughly half the cost -- Sorry everybody get three quotes and avoid Daniel's
Also they charged me over 300 to get a permit they never got -- when I asked for a copy of the permit they ignored me -- a week later I asked again. They said oops we never got it but will now -- a month later I still do not have permit I was charged for -- dishonest group and twice the price -- avoid Daniel's Plumbing.

Wen W.

Their customer service is awesome, but they don't solve your problem. They went onsite couple times and charged me plenty of money and the issue still exist. They try to convince me to replace my pump with them, which will cost 8K, but I tried another company they said my pump is total fine and solved the issue. Same problem with AC, they just don't really solve your problem so they can charge more.

Kristie G.

I had a small kitchen faucet leak. I called other plumbing companies who couldn't resolve the issue. Finally I set an appt with Daniel's Plumbing, technician Carlos was most informative and professional and handle our issue within the first 30min. Will definitely call Carlos back if any other issues arrive.

Kyle S.

I've called on Daniel's multiple times over the past few years, for various issues on 3 separate properties, and I've been happy every time. Every plumber I've interacted with has been patient, polite, courteous, professional, and good at their job. Mack, Drew, and Morgan in particular inspired me to write this review today, as they just finished installing our new tankless water heater and it's perfect. Top notch across the board and pleasant to interact with. The folks on the phone are great, too. When you're fretting about a water problem it's nice to have somebody chipper picking up the phone. It helps.

Thank you, Daniel's Plumbing!

Lupe F.

I called and they were able to come the next day. The kept me informed of when the technician would show up and set a picture. Sean provided excellent service and took time explaining what he was doing. they are a bit pricey, but well worth it when the job gets done quickly, professionally, and on time.

Tommy N.

First, let me note that of all plumbers in the Round Rock area, Daniel's was the
ONLY company that could schedule me for same-day service for a critical sewer backup fix!
All the others had astronomical service fees and a minimum 1 week wait for dispatch
From Ariel, who initially took my call, to technician A.B....everyone was beyond courteous, knowledgeable and pleasant to communicate with. They called, texted and e-mailed me with updates of the techs arrival time
A.B. went above his duties because I asked lots of questions..
.and he politely addressed every single one of them.

Daniel: never met you before, and you're relatively new to the Central Texas area...but terrific folks like Ariel and A.B. are going to assure that the others plumbers fall in-line behind you!
From now on, Daniel's is the FIRST & ONLY call I make for my future heating plumbing needs !

Lauren H.

We called bc our shower wasn't draining. They came out and it cost exactly what Google had said was average cost. No complaints. Super professional and fast.

Matthew C.

Perfect COVID protocol and service. Came in and made the repairs in no time flat. Best company service in Austin by far!