Daniels Air

Tuan O.

Beware of this contractor!!!
Daniels AC did a great job installing 2 new units in our house in 2013. We've had them come back every year for maintenance. This year the technician (KD) advised we needed a damper in the system to augment airflow to one of the bedrooms, a new drip pan, and a new compressor for one of the units. Total cost is well over $1800. We were suspicious and called another contractor. Good thing we did because it turned out we didn't need any of those things. Just need to have the drain line cleaned out.
I'd like to think this is a simple misdiagnosis but to suggest a new drip pan ($335) and damper and new compressor on a 5 yr old Trane ($1200 labor) is a not a simple mistake. He also left the outside water hose running all night and never closed the ladder door to the attic.
I was loyal to Daniels but not anymore.

Gregory G.

My wife and I have been using Daniels Air Inc since we moved to Highland Village in 1987. During the past 25 years we have purchased three A/C and heating units for our house during this time frame. Throughout this time we have exclusive used their service & maintenance as well. Never has there been an occasion where we have second guessed or questioned the service & repairs. Each & every time they have been extremely prompt and courteous with their services regardless of the sweltering heat outside.

Most recently when it came time to purchase a new unit for the bottom floor of our home, they provided the necessary information on various levels of efficiency so we can make the most appropriate decision for our household situation & circumstances. We are both retired now but never did we feel pressure to purchase the higher level performance unit but reviewed the several options they willingly provided us. Our most recent purchased (June 1st) with the removal of the old unit and the installation of the new unit with Chris & Jerry installing the unit in tandem work was nothing but complimentary, courteous and professionalism. I would unequivocally recommend Daniels Air whoever may be considering a purchase or looking for a service provider. In fact we had Daniels Air installed a system for our Mother-In-Law in Colleyville because this is how comfortable and secured concerning the services we've received from them. Nothing but the best....

Gregory T. Garcia

Anna M.

I would recommend this company to anyone getting a AC system or just for a checkup on your system. We bought a AC/Heating system for our house about 6 years ago and it was the best decision we've made! They had the best prices (and we compared) & they have quality people working! When we have a problem they are out that day to help. Very impressed with the company. They do not try and gouge you!

Shelly R.

Daniels Air AND Plumbing - THE worst company I have ever used. A/C side wanted to replace entire system. Plumbing side wanted to rerun the entire gas line from the meter to the house - only the riser need to be replaced. Walked out to check on plumber only to find him urinating ON my house! Spoke to owner who did not have to much of a problem with that. They were contracted to do A/C side before plumbing issue. When I complained owner had a tantrum and decided to walk away from both A/C and Plumbing jobs! Did me a favor - 2 other A/C companies agreed that I only needed to replace parts not entire unit. Saved $$$$$ by not using them. I had called Atmos out when I smelled the gas leak. They shut off the gas and showed me where the pipe was damaged - where it came out of the ground and had been damaged by 40 years of being hit by a weed whacker. New plumber came with a piece of pipe the exact length and shape needed - because it is a standard repair. Since permits were pulled work had to be inspected. Since work passed city inspection that in itself shows the entire line did not need to be replaced. Daniels Air also would not release the permits they had pulled and tried to prevent another contractor from pulling permits for the work.

Julie V.

We highly recommend Daniels Air! We've had them come out twice (two separate issues) in the past few months and have been very impressed both times. The techs are on time, courteous, highly knowledgeable and friendly. Both times they were able to schedule the call the following day and the pricing is very reasonable. Cannot say enough about how easy they are to work with!

Rita O.

Thumbs down on this company. Called a week prior to appointment date to set up repair for a Trane unit installed By Daniels Air less than 2 yrs ago. An hour after the appointment window of time I called to see where the tech was. Company couldn't tell me where he was. The tech called back and said he had just awakened because he had worked til midnite. My time is just as valuable as the time billed for service. Said I wanted a discount for service call --no soap.Not even one apology from Daniels Air. No way to treat a customer...former customer that is.

Scott F.

Our A/C went out on us last Thursday. Tech came out, diagnosed the problem and said he needed to order the part. The part did not arrive until Monday (which is poor considering I can overnight a smoked brisket to my dad from Texas to Oregon for Father's Day). The tech came on Monday, installed the part, in the process he put a hole in the freon line so all of the freon leaked out. He soldered the line and dripped solder into my unit causing further damage, he put freon in (not the correct amount) then he jury rigged a replacement part that the technician from another Trane Dealer said was the wrong thing to do. So thanks to the incompetents at Daniels, I am still without air conditioning during 90 to 100 degree weather. I would not recommend them at all. I will post a picture of the jury rigged part that was connected, then stuck back into the box and wrapped with electrical tape.

George T.

I called another top rated company in the area to schedule routine service. The earliest they could do was August. I was on Lewisville face book and someone asked for an honest AC company. Several people recommended Daniel Air. Raymond from Daniel air added his company history and a link. I was able to schedule same day service. Antonio was fantastic. Very friendly and knowledgable. Fantastic customer service. Very trustworthy. Highly recommend.

Jessie D.

LOVE Daniel's Air. They just put in our third system. (We have 3 units, not three replacements for the same one. HaHa.) We've been a customer of theirs since 2011, and the same tech installed all 3, which is always great to see. Daniels also did our service work on 1 unit and those guys were fantastic, too. They really do a great job and price is reasonable (we got Tranes).

Vantanna S.

I just had a my entire hvac replaced! Daniels air got it done. The guys really knew what they were doing, got the old one out of my attic fast and had the new one running in a few hours.