Dakota Plumbing

Sunny V.

I emailed Dakota plumbing with 2 photos and requested a quote. Justin responded quickly with a quote and availability over the next few days. Brandon arrived within the window they gave me and did a quick and thorough job. He cleaned up after himself and was polite and professional. I used the Yelp deal of $50 for $100 voucher. I didn't compare prices with other plumbers but was happy with Dakota Plumbing. As a realtor, I collected some of their business cards and will happily refer them. ~ Sunny with Sunshine Homes in Portola Hills.

Jonathan G.

I needed something last minute and hit up a few of the local businesses on Yelp. I am the type of person who appreciates a no nonsense type of approach to goods and services... it shocks how me how even some owners who actively use sites like Yelp don't make much effort in this area.

After contacting a couple businesses that just left me annoyed, Justin stood out. He was quick to respond to questions and provided the most up front information regarding pricing, scheduling, etc. The technician sent out, Brendan, was equally thorough and professional in his work, not to mention right on time. I would not hesitate to use this business again.

T N.

Found water pooling in our garage this morning, called Dakota Plumbing and within half an hour Justin was there. He immediately found the source of the leak (failing pipe joint in the wall), explained the problem to us, and repaired it. We were lucky he was able to repair it immediately before there was more damage to our house! His promptness and quality of work is exceptional, we will be referring all our family and friends to Dakota Plumbing!

Billy W.

Excellent, professional, punctual!! Couldn't be happier with our recent service call! My wife called and was shaken when she discovered our main line had ruptured. They came right out and repaired it within an hour and did very clean work for a reasonable price! They saved the day for us!

Jessica S.

Brendan was great! On time, fair pricing. I would definitely use them again!

Candiland L.

So happy I found them! I had a back up in my second bedroom so nothing urgent and they gave me an early morning window which was great to get it done without missing work. Also, bought the $50 for $100 deal which was great. They are on the expensive side for a quick cleaning, $175, but with the coupon, the flexible time window and great reviews I paid for the convenience and quality of work. Totally worth it and will call them next time I need a plumber.

Yoko B.

I called in the morning. They gave me a two hour window midday. I asked them to call on their way. They called at the earliest of the two hour window. Brendan came, he saw, he conquered! We had a nasty smell from a nasty clog. He was patient and professional. He took off the toilet and snaked the drain for an hour straight, taking time to check his progress with the video camera as he went down (which means dragging the auger back out, camera back in, taking the camera out, then snaking again). He reset the toilet, no wobbles, beautiful caulk work, bathroom clean, no wax sticky mess, no dirty water residue anywhere, no sign that a plumber had just worked there. The bonus is the $50 for $100 deal going on now. It got me to call them, and their good work will keep me. I will call them on my next plumbing issue, and I recommend them for my friends and family to use on their plumbing misfortunes.

Robert L.

Justin and Brandon did a great job at a good price. They are an honest company and cost less than any other plumber I've used for the same job--tree roots causing a main line drain blockage. Brandon was a nice guy who knew a lot about plumbing, who took him time to do a complete job and then cleaned up after himself. I will definitely call them again.

Tom B.

Ripped Off. Charged us $328 for unclogging our toilet..It originally cost us $285.00 for the toilet and to have it installed and this was about 4 yrs ago and Dakota Plumbing gave us an invoice for $328.00 to unclog it. You have got to be kidding me. Less than an Hour of Work...I'm in the wrong line of work....

Larry B.

I am in the middle of remodeling an upstairs bathroom. After removing all the old fixtures (vanity, toilet and tub), I determined that major plumbing modifications were needed. In short, a gas line, a drain vent pipe and the water lines were all encroaching into the space wheret the new shower was to be installed. I saw an ad for this merchant in the Church Bulletin, and hoping that such an affiliation would increase my chances of getting honest work, I called Dakota Plumbing, described the work needed to Justin and emailed photos to him. He would not give me a price for the job, but quoted me $135.00 per hour. My bad, but I thought that rate was for 2 people (Justin and Brandon), but only Brandon, the apprentice, showed up. The reason I called him an apprentice is because he made several cell phone calls to Justin for advise during the day. If all were completed perfectly, I probably would have let my concerns about the bill go. However, this is not the case! Ignoring the generally sloppy work that appears to be functional, there is one major issue that I uncovered. As I was getting ready to close up the walls for tiling, I doubled checked all the plumbing work and discovered that the coupling from the shower diverter to the shower head was never sealed. Not with solder, not as a sharkbite fitting or not as a propress joint. I pulled the line right out of the fitting with no effort. You can imagine the disaster that would have ensued had I not checked!!
Now a quick comment on the bill As quoted, I was billed $135.00 per hour for 8 hours. Note that the 8 hours included a trip for Brandon to get more supplies and probably grab a bite to eat. This was about 1.5 hours and another 30 minutes for Brandon to write up the bill. If you could get $135.00 per hour for the standard 40 hour work week for 50 weeks a year, you would earn $270,000 .... WOW!! as an apprentice. I would also like to note that the bill included $194.00 for said supplies (about 25 fittings). My inspection of the breakdown raises some suspicion about the pricing. I will be going to Home Depot, later today to compare prices, and if warranted, I will update this report.

Quick update: Plumbing supplies, as detailed on the bill, should have cost $106.02 plus tax.

Justin just left after addressing all my concerns. Updated rating to 4 stars.