Daigle Plumbing, Heating and Cooling

Anthony L.

The worst customer service and satisfaction. They installed a heating system and it had leaks. I called them back to fix it as it was under warranty and they told me to fix it myself. Directly from the owner too. The worst experience ever !!!!

June B.

They had to schedule an appointment three weeks out and gave a time with a window oy 4 hours, After waiting two hours they called and canceled and had to schedule for another day. Try doing that to them and they would bill you. There time is important but the customer's isn't

Frutecakesun ..

Clark and Jordan from Daigle Plumbing were great! They were very professional and explained exactly what the issue was. They told exactly how they were going to fix the problem and what material and parts would be used. The installation went wonderfully and I couldn't be more satisfied. Very reasonably priced. I would highly recommend them for any of your plumbing needs!

Dave H.

Poor response well before covid even though I heard they did good work. No contact in over 6 months

Nick O.

The boiler they installed is the so loud that you can hear it fire outside the house due to there poor venting and the lovely electrical tape holding everything as if zip ties are expensive when they are charging and arm and a leg. Also nice to see that the holding tanks relief is piped behind the tank out of site. How useful to not be able to see if there is a problem. They are about making money and leaving.

David K.

I wanted to check out Daigle plumbing to get three estimates on a easy job in the basement.

They told me that their estimates are $180. And if I like their estimate that would be taken off the bill.

So if you want to blow $180 to have them come out to see if they want the job or not that's up to you.

They have done no work for me.

Fred L.

Warren is a fair business owner and a good man. He has a team of 16+ plumbers and a management staff that helps to keep the process flowing.

His team is full of great plumbers and they care about your needs and desires as the customer. Jim helped to map out our custom shower with the Grohe system that we purchased with three control handles, body jets, handheld and rain head. It turned out perfect and loos amazing.

Daigle was not hired by us. He came through our builder but we feel that the best part of Warren and his team are their responsiveness. If and when something needs to be tweaked with the new build he is no more than a few hours away to make adjustments.

Take the time to speak with Warren about what your are looking to accomplish and let him quote out the project. He stands behind his products and work which is not the case for all plumbers.

Walter P.

IUnfortunately, we're totally disappointed with Daigle. We have been customers for 13 years. We requested an estimate. I was told I would be receiving a call back. After numerous calls and messages left, I never received a call back. All you have to do is be honest and say you're to busy to take on this job. They're are plenty of plumbers out there willing to help. Rude and unprofessional. They have lost a customer.

Brian M.

Your two technicians just left after finishing up on an issue we were having with our Rinnai water heater. From the moment they got here, after they reviewed my need, they explained what they would be doing. I let them go to it and in less than an hour they were done. Steve the head tech explained thoroughly what they found and how they addressed there findings. I tested the water system and it works much better.
From my initial call for service with Michelle and her follow up with an even sooner appointment, to Steve and Jason servicing the water heater I couldn't be more pleased. I'll be sure to contact you guys for all my plumbing and heating needs.

Joe M.

A little background. Have used Daigle a number of times previously; and they installed a new water heater in September 2010. Earlier this year I had a set appointment with them. On morning of, they canceled my appointment to handle some emergencies calls they received. I was pretty bothered by the last minute change, but understood. Called them about a month ago when heating system wouldn't work. Didn't receive the same treatment. They couldn't handle for a few days so I needed to call Palmer Gas...who were great. Fast forward to Friday, Dec 7 (2018) at 10:30pm when our water heater busted. I called Daigle's emergency line at same time; I called back at 11:30pm""ish"" when I didn't receive any response. Their answering service called me back twice (the last at 2:10am) to say that they weren't receiving a response from anyone; and that I should get a call at 7am (Sat morning). I called Daigle today (Monday, Dec 10) to let me know that I never received any call and/or response from my emergency call, and that they lost a customer. I've been a propane customer of Palmer's since 2001, and now I'm a heating and plumbing customer as well.