Da Hawaiian Plumber

Albert F.

Rick found time to come by and fix our plugged toilet problem on a hot Sunday night. We tried to snake it ourselves but nothing. We tried to call our regular guys who would have done the job for an estimated $98 but they had no one available. Found Da Hawaiian Plumber because of high reviews on Yelp and at first he wasnt able to come, but when I told him I'd call him the next day (I was going to try to find someone could come out - no showers, no toilet, no way) he said he could come between 7pm and 8pm. I was then 5pm. His estimate was $150. He arrived on Hawaiian Time (8:05) and seemed to know what he was doing. At first he checked for sewer access pipes, then said he'd snake it from the toilet but itd have to come off. Okay whatever, just fix it, the kids need a shower and I really had to go #2. A half hour later it wasnt working so he had to go to an outside sewer access and 30 mintues later he pulled out a soggy ball of wet wipes. BAD KIDS!!! The bill shocked us. $288 dollars! Apparently its $155 plus $85 for pulling off the toilet plus a $35 service charge? Woulda been nice if he mentioned the charge first. A big, big plus for coming out on a Sunday evening but man, I am broke now...

Krys Y.

I've been calling and calling and calling and Rik won't pick up his phone. The job he did on my bathtub faucets a few months ago started leaking. No wait--STREAMING. We were losing BATHTUBS of water on a DAILY basis! I called and called to see if he knew what was wrong and could come take a look at it, and I left him messages but he never got back to me. I had to call another plumber, and he came and looked at it, and said that there were pieces MISSING from the fixtures that he replaced!!! SO IRRITATING! T_T I tried Da Hawaiian Plumber because he got good reviews, but seriously... Don't do it. And at this point, he's not eve answering his phone anymore, so you probably can't. But just don't go to this guy. FIND SOMEONE ELSE!

Just B.

AVOID. He came to fix our leaking bath facuets ($500), and here we are a couple months later having to call another plumber. Why? Because Rick has not answered his phone for the past week and has not returned any messages. Old houses have problems, so we weren't upset - we just wanted to talk to him and see what he thought about why it was leaking again, not knowing if it was the job he did or just our old house. The plumber we have now immediately asked who fixed it last and said to have him come back and fix his work because he installed the wrong parts. We told him we've tried calling the last plumber with no reply, so we're paying the new plumber to fix it now. This company has good reviews on Yelp but don't let that fool you. I see another review in the past month that says he's not answering/returning calls either, so maybe he went out of business or something else came up. If that's the case, he should change his voicemail so current and perspective customers don't waste their time. AVOID!!

Mark C.

Never got a call back after leaving a message for what I assumed to be a simple fix. Maybe the job was too small or too far? Maybe he simply forgot to call back. People calling due to plumbing issues should get an answer either way. Either yes, I'll be there or no, I can't make it. Simply being left to wonder doesn't fly. One star sir. According to other reviewers, you're great at what you do. Their reviews are exactly why I called you first, but your lack of a return call means I went to the next best reviewed and had great success and proceeded to give 5 stars.

Rebecca M.

Rik was awesome! Professional, quick, and reasonably priced. Would definitely use again.

Jamie M.

Rik is great. He showed up within an hour of my calling him. He is punctual and really just a nice guy. He tried to remove a phone from the toilet, but it wouldn't come out. When it came to replacing the toilet, he took my recommendation on where to get a less expensive toilet when the toilet he found was $600. When I called the store to ask how much the toilet was that he purchased, they told me it was $501. Rik gets a contractor discount (which they don't quote), but I fully expected he would charge the list price. When I asked Rik the cost of the toilet, he told me $455, which is under the list price. He could easily charge clients ($501 + tax), but he did not. I was shocked. Talk about an honest guy. I highly recommend him if you are looking for someone who is professional, nice, hardworking, and who won't rip you off.

Jane M.

I called Rik because of the great YELP reviews. I too will give the highest rating. Rik answered his phone promptly, gave me a day and time and arrived when promised. The work was professional, clean and fast. The price was reasonable , everything was itemized and he said to call if any problems. Will use him again for plumbing issues and would highly recommend these folks.

John S.

Yeah, these guys are legit. I called them out for a leaky toilet tank and told them ""not a rush job, just get to it whenever you can in the next few days"" They were at my house within 2 hrs. I would fully recommend these guys. Seemed very honest, and was straight forward about what I needed and recommended a couple of solutions.

Anthony L.

Quick!!! Quick!!! Quick!!! Reasonable prices. He had to run a long line for a deep clog that could not be fixed by Drano or do it yourself unless you had a machine that he had (a big expensive machine). He also went through some other things that could happen down the line with the type of plumbing that my place has. I would recommend him to anyone, including landlords that need plumbers. Save yourself time and money and go with this company!! hands down!!

Allan N.

After trying for about a week to get a plumber to clear a simple clogged line, I was getting fustrated. Either they don't work the hours I would be home (since I do work) or they didn't want to travel from their home/shop to downtown. I never thought it would be so difficult to pay for and get a plumber to come to your house! Rik was awesome. He came the same day I called him. Right on time, not to mention he was understanding that we were a little late due to traffic. He got right to work and cleared our plug in about 30 minutes. Rik is not a small fellow, but he squeezed right in there under the kitchen sink! He was quick, professional, and on-time. His prices were par for the course, but his service is excellent. Think I found a new go-to plumber.