D Young's Plumbing

Eunice Y.

I have a mixed feeling about these guys. The owner did the job and I was happy with the quality of his work. He seemed like a good guy too. The issue came up while I was reviewing the invoice and raised questions.

I had some questions on couple lines (not the whole invoice) that showed up on the invoice. The owner called me back and he was so upset out of nowhere. He didn't even give me a chance to talk and kept going on and on (man... he talks really fast!). I asked him (when I finally got a chance to talk). ""I need you to know that It is my right to ask questions on the invoice"" He said he understands but he is sick of people asking these as he is not trying to rip off (and saying he is cheaper than plumbing company XXXX). And then he said his office lady is ready for my credit card #......!!!!

It took 16 days for me to get the invoice as the office lady didn't get my email right and so on. Nobody from his office called me to follow up or anything during that time. I voluntarily called to pay (and ask some questions) and this is what I get.

I hung up the phone and I am speechless. I won't hire him again and don't think I can recommend him to anyone. He was nice when there was no problem, but man.. he was hard to deal with when I raised some questions.

Kathryn F.

The cold water on my tub would not shut off. They came out same day, fixed the problem quickly and a very reasonable price. I highly recommend this service and would definitely use them again. I called 6 other places and only 2 others even bothered to call me back.

Nishant N.

I had a leaky shower that needed fixing. Booking an appointment was a pleasure.
DYoung's did a great job and fixed it within 15mins of arrival. Polite and professional.

Alan G.

I called D. Young's Plumbing to address slow flow in the hot water in a house we inherited. The office staff was very helpful and gave us useful information and scheduled an appointment to accommodate our schedule. When he arrived, he was friendly and discussed the problem with me, running through a number of options, especially since we were trying to keep costs down, since the house is likely to be torn down in the next few years. He gave me confidence in his ability to do the job, and if things went the way we hoped, the costs would be very reasonable.
We then were setting a time for him to do the job, and he realized that we had to come a long way to be there. He then talked with his office, made some adjustments to the schedule and was able to get a needed second person, and started the job an hour later! As hoped, and as he expected, the job took a relatively short time as they back-flushed each sink, tub and shower faucet in less 90 minutes, as well as replacing a shower cartridge that had been leaking (charging less than Home Depot for the part). Total cost was very reasonable ~$300, compared to the estimate I got from another ""well reviewed"" local company, who wanted only to replace all the hot water plumbing for over $2500, and refused to entertain any other options.
What impressed me most was the time Guy took to understand the problem, consider options, and work with us around what our goals and needs were.
I will be asking them to do second job which he estimated at $400-$600. Another company's estimate given for that job was $3500!!!

Alan G.

T p M.

$184. per hour for 2 jobs they described as 'easy'. Why so expensive I ask. Answer: "" Other companies are more expensive."" [wow] One of the jobs needed to be redone but we would NEVER recommend this company!

Tamara H.

The online add advised this company is open 24/7, but if you reference yelp it has been changed to closed on Saturday and Sunday;Friday February 12th, I needed help with a plumbing issue, the seal on my toilet had failed and I had a back up in the bath tub, Since the ad advised 24/7 I left a message. I had had Evergreen Onsite here working on my drain field on the 12th and I called them as well thinking it was a problem they had caused. (but knew the toilet needed to be reseated) Evergreen Onsite came back Sat & made sure the tub and toilet were draining properly. Never heard back from anyone at D. Youngs. Called Pinky's plumbing, they came right out and helped me out. A week goes by, the bathtub appears to not be draining again. I called Evergreen Onsite, they advised last Saturday they did all the repair to the outside lines and it must be an internal issue and recommended D. Young's plumbing. With reservation I called because they were recommended by the Septic company I was working with. I called Saturday February 20th. Again no phone call back over the weekend. Finally connected with them Monday morning and they advised they could have a tech out at noon, I requested they call 15 minutes prior to coming so I could meet them there. The office called, they had an incorrect address, but advised they thought the guys would be there within 15 minutes, this was at 11:30am. I immediately left my office, drove the short 3 miles home only to learn they had come in my home with ran some water and told my teenager to tell me it was the same problem as last time and left. They were gone before I could even get home. They made an assumption and left. I called the office, they had not heard from their tech, I expressed my anger in the fact they were here and gone within the 10 minutes it took for me to drive home with no fix happening. They were told I was in route, but choose to leave, they could not have been at my home more than 10 minutes. The owner of D. Young called me back and was extremely argumentative telling me he is positive if he came out to lift the lid on the septic, it would show it was full and it was a drain field issue, but he would have to charge me. He is positive the internal plumbing is NOT the issue. I said no thank you, I can dig it up myself. Even though I had said no thank you, he said all right I will come out and dig it up so you can prove to Evergreen Onsite it is their issue. He hung up angrily. I contacted Evergreen Onsite explained was happening, that per their advise I called D. Young Plumbing and was told by them what ever work Evergreen did was not done properly. (Just love when one company blames the other!) Guy from D. Young shows back up at my home, I went outside and told him Evergreen Onsite was going to be coming back out. He yelled at me, thanking me for the call back. Yelled ""F*** You! Do you think my time is not valuable?"" He was pissed he made a second trip for nothing. Well, if he could have stayed until the actual home owner was home the first time he could have avoided that as he would not have been trying to prove himself right, he could have showed it to me on the first trip.

NO WAY WOULD I EVER RECOMMEND A COMPANY WHOSE OWNER YELLED ""F% YOU"" ACROSS THE YARD AT ME! Oh and the total time Guy spent on both trips up to the time he yelled ""F% You""?=45 minutes. Did I waste his time? No, but he wasted mine by not waiting for me to be home before he left. I truly did not appreciate his language or attitude in front of my teenage daughter. And Yes, after he threw his tools into the back of his truck and yelled the F-bomb at me, I got angry as well. And yes, I was angry when I spoke with him on the phone as he only spent 5 minutes diagnosing the problem by flushing my toilet and running water into the tub. Uhm, I already knew they were not draining, that's why I called for help. Unfortunate experience for sure.

Amy B.

Do you enjoy having to spend way more money than you have to on return visits because the work wasn't done the first time around? Do you like being screamed at and verbally abused? Then D. Young is the plumber for you! Seriously, not only is the owner, Guy, borderline incompetent when it comes to his work (forgetting to reconnect appliances, failing to bring a tool for the one job he was specifically called in to do, leaving clogged drains or leaky faucets unfixed), but he is rotten to the core. He behaves extremely rudely while on the job, and has no qualms whatsoever screaming at his clients over trivial matters. Judging by the other reviews here, this is par for the course when it comes to Guy and his business.

My home flooded two months ago and D Young was brought in to fix the pipes responsible for it. All of my upstairs drains became blocked after the incident. I've been in a hotel this whole time, and up until now just assumed D Young's finished the job of fixing my drains while I was away. Turns out, they didn't. So a follow-up appointment was made for 2:00 yesterday. They arrived an hour late and gave no explanation or even an apology for the delay. Then they said they forgot the tool they needed and would have to come back tomorrow. Then they just walked out the front door without another word. I had to sprint outside and caught Guy just as he was getting into his truck. He was just going to leave without telling me when he'd be back! I asked what time I could expect them, and Guy just shrugged his shoulders and said ""we'll let you know"".

By one PM today they hadn't called me, so I called them. Receptionist said she couldn't get hold of Guy, but that she'd keep trying. So I called again at one. Then at two. And three. No response. Finally, at 3:40, I got a hold of Guy, only for him to spew verbal abuse at me for a solid minute and a half. He was screaming into the receiver, calling me a liar, cussing me out, saying the sink was just fine when they left the first time (it wasn't, it's totally backed up and full of stagnant water, even a blind person could see there's an issue there), that I didn't know what I was talking about, and that they were not going to ""deal with it"". Then he hung up on me.

This is not how you run a business, Guy. I'm shocked that you're still operating, let alone get so many recommendations, and now I highly suspect that all these glowing 5-stars are either paid off, or friends/family of Guy himself. So I beg all of you reading this, if you need a plumber, DO NOT CALL D YOUNG UNDER ANY CIRCUMSTANCES!

Jan N.

I called D Young after hours and left a message about my clogged drain. They called me back first thing in the morning and were able to come out as soon as I was available. He showed up on time and the clog was fixed within a half hour. He was very professional, friendly and reasonably priced. Will definitely make them my go to people when I have other plumbing issues.

chuck t.

In May I contacted D Young plumbing for a bid to bring a dental building up to code - after no feedback I contacted them again in June. Guy told me that the individual was no longer working for them. He was apologetic about no follow thru and assured me that they would get me a bid with in about a week. Guy then passed this task on to another individual - I followed up with some phone calls to Guy and the receptionist who assured me that they were working on it - got a couple more lame excuses about why the delay - then we were into July, still no bid - called a couple times in August and then complete silence on their part. On their site they claim to be a member of the Better Business Bureau - they are not a member per the BBB. I wouldn't let them to do any work on any of my buildings even if they worked for free - if they cannot complete a bid, they obviously cannot complete a job. I have been a property manager for 38 years - this is one of the very worst vendors I have encountered.

Vale F.

We hired D Young plumbing to repair our sewer line. Guy and his team were able to come out on really short notice and worked tirelessly to get it sorted out so we could move back into our house. They worked through a terrible storm with tons of rain and wind to finish up. We had initially called a different company that gave us a really high estimate, Guy's team was able to do it for less and explained step by step what they were doing. We had complete confidence and trust in them and we'll definitely call them for all our future plumbing needs.