D Young's Plumbing

Adam M.

I'm very sorry to write this review as D Young's initial plumbing work on our bathroom remodel was excellent and we have no complaints. The problem is from a series of interactions relating to a minor plumbing issue when we were not able to turn off the water to our shower in the master bathroom. Thankfully we had emergency shut-off valves installed to avert the immediate crisis but then D Young introduced unnecessary drama into the situation.

We phoned D Young as they were familiar with the initial installation and asked if they were available to come over. After some back and forth D Young refused to come over as they were engaged in a legal dispute with the contractor we used for our bathroom renovations over unpaid bills. I clarified with D Young that we were not interested in going through our past contractor and would pay directly, as we had paid with our other bills. D Young explicitly told me they would not come over, citing some legal concerns. Why we would be refused business over the actions of a third party when we were offering to pay directly is beyond me.

D Young has a right to choose their clients, I respect that. For how this situation went down though I've asked D Young no longer be allowed to serve plumbing in our residential building and have also forwarded this experience on to my property manager for consideration with any future business with my rental or any rental they manage.

The actual plumbing provided by D Young is excellent and I've no concerns with their work. Their management practices however leave a lot to be desired and I will not be using their services again.

Harry W.

I have had a leak under my kitchen sink for over a month. I had my (former ) go-to plumber out to fix it and was told I needed a new water supply line. I was told that they need a 3/4"" connection for the line and it needed to be 18"" long. I called after a week had gone by and was told they were going to check with Guy, the owner because they couldn't find the part. When I called the next week to find out what Guy had said, I learned he was on vacation. They still hadn't found the right water line for my Grohe LadyLux faucet after 2 weeks. I found it hard to believe that Grohe parts were SAE (inches) and not MM (metric). I found it in 3 minutes on Amazon, sent them the information, called again to see if I should order it for them and I have still not heard from them 2 weeks later. I have used D Young's for 20 years for everything including a kitchen remodel. My former 5 star rating is now 1 and I have to find a new plumber to fix the leak. Fortunately, it is a slow leak but we have a pan to collect the drip. That has been in place for over a month. Any business who treats a loyal customer like this doesn't deserve my business. It is too bad that a long professional relationship had to end like this but oh, well. Thanks a lot, Guy!

Fiona C.

I have to say, Guy, who came out to do the work was very polite, helpful and honest. He told me that the work I was told to have done by the guys that delivered my new washer & dryer didn't need done at all, the way the pipes are arranged is perfectly good, if not safer and easier to access in case of a leak. I felt bad because he didn't even charge me for his time, but he was extremely gracious and said it wasn't a problem at all.

I just wanted to say a big thank you for your professionalism and honesty, I will definitely call again when I need any plumbing work done.
Thank you,
Fiona :)

kathy d.

I love D Young's Plumbing. I had some plumbing issues in our house - I had called them earlier this year for an issue and they were quick, efficient and cost effective.
We then had another problem with our washer drain pipe. One plumbing outfit said that our drain pipe wasn't up to code. We paid them 50 bucks to tell us that.
I wasn't able to get D Young's out as quickly as we would of liked - so if the price had been right we would've gone with the other plumbing outfit - however the pricing was 1K up to 4K.
D Young's came out - snaked it out and charged up 210.00 plus tax. WOOT! Bonus - and while new homes need to be up to code, we don't need to change it out - it's been working like a charm and draining perfectly!
Thank you D Young's Plumbing!

Arianne H.

We had a wonderful experience with this company. Very affordable and fast. They were also friendly and clear about what needed to be done

Eunice Y.

I have a mixed feeling about these guys. The owner did the job and I was happy with the quality of his work. He seemed like a good guy too. The issue came up while I was reviewing the invoice and raised questions.

I had some questions on couple lines (not the whole invoice) that showed up on the invoice. The owner called me back and he was so upset out of nowhere. He didn't even give me a chance to talk and kept going on and on (man... he talks really fast!). I asked him (when I finally got a chance to talk). ""I need you to know that It is my right to ask questions on the invoice"" He said he understands but he is sick of people asking these as he is not trying to rip off (and saying he is cheaper than plumbing company XXXX). And then he said his office lady is ready for my credit card #......!!!!

It took 16 days for me to get the invoice as the office lady didn't get my email right and so on. Nobody from his office called me to follow up or anything during that time. I voluntarily called to pay (and ask some questions) and this is what I get.

I hung up the phone and I am speechless. I won't hire him again and don't think I can recommend him to anyone. He was nice when there was no problem, but man.. he was hard to deal with when I raised some questions.

Kathryn F.

The cold water on my tub would not shut off. They came out same day, fixed the problem quickly and a very reasonable price. I highly recommend this service and would definitely use them again. I called 6 other places and only 2 others even bothered to call me back.

Nishant N.

I had a leaky shower that needed fixing. Booking an appointment was a pleasure.
DYoung's did a great job and fixed it within 15mins of arrival. Polite and professional.

Alan G.

I called D. Young's Plumbing to address slow flow in the hot water in a house we inherited. The office staff was very helpful and gave us useful information and scheduled an appointment to accommodate our schedule. When he arrived, he was friendly and discussed the problem with me, running through a number of options, especially since we were trying to keep costs down, since the house is likely to be torn down in the next few years. He gave me confidence in his ability to do the job, and if things went the way we hoped, the costs would be very reasonable.
We then were setting a time for him to do the job, and he realized that we had to come a long way to be there. He then talked with his office, made some adjustments to the schedule and was able to get a needed second person, and started the job an hour later! As hoped, and as he expected, the job took a relatively short time as they back-flushed each sink, tub and shower faucet in less 90 minutes, as well as replacing a shower cartridge that had been leaking (charging less than Home Depot for the part). Total cost was very reasonable ~$300, compared to the estimate I got from another ""well reviewed"" local company, who wanted only to replace all the hot water plumbing for over $2500, and refused to entertain any other options.
What impressed me most was the time Guy took to understand the problem, consider options, and work with us around what our goals and needs were.
I will be asking them to do second job which he estimated at $400-$600. Another company's estimate given for that job was $3500!!!

Alan G.

T p M.

$184. per hour for 2 jobs they described as 'easy'. Why so expensive I ask. Answer: "" Other companies are more expensive."" [wow] One of the jobs needed to be redone but we would NEVER recommend this company!