D.R. Sevacko Plumbing

Aja J.

I discovered a sewage backup in the basement and garage late this morning. I called our line protection company who said I would receive a call from a qualified plumber today or the next. No more than 5 minutes passed before I received a call from Corey at Sevacko. He was at my house within 15 minutes and snaked everything right away. I can't comment on the price since it was covered by a third party but I can comment on the extremely courteous and quick service!

Rob P.

Had an emergency issue with a clogged drain in the basement. I contacted Sevacko and a technician (Cory) came out within 30 minutes. He took care of the issue, made sure to give tips about what to do to help prevent it in the future, and also answered questions that he probably didn't need to. He cleaned up afterwards and was very friendly throughout the entire process. Would highly recommend to anyone looking for a reliable, family-owned plumbing company!

Paul P.

Had a late night clogged main drain in the house, and DR Sevacko was dispatched by the Home Serve warranty I have through my utility company. Early the next morning, two fellows showed up, and they did a great job with both clearing the clog, and running water to make sure all was draining efficiently. They cleaned up thoroughly afterwards.
Very professional and friendly...literally couldn't have done a better job. Thank you for helping clear up my plumbing issue!

Sharon G.

My elderly mother had a water heater installed on Friday I went over Sunday to see the pipe leaking all over the carpet which was already wet from it leaking for the last week until I found someone who could ""fix it"" it looks like they installed a brand new water heater! I had to call a friend to tell me how to turn it off until they could come out Monday morning and ""fix it"" (someone finally returned my call after leaving three messages) The gentleman called me Monday morning from my moms house as I was at work and told me it was not leaking. OK so maybe it fixed itself the neighbor went over tonight to find it leaking again! The bucket was overflowing onto the already wet carpet. My mother told me that the gentleman told her he could not do anything about it tonight because he was already home. I had to call my mom's next-door neighbor and walk her through how to turn it off. The gentleman now told my mother that she needs another $275 part to fix it, she is 85 years old and does not know what to do. GREAT SERVICE!!! DO NOT Recommend this company at all!!!!

Thaddeus R.

Don't trust D.R. Sevacko Plumbing. The Owner will tell you whatever you want to hear, but when the workers show up, they're like bulls in the China shop. The very last thing on the workers minds are you and your property.

A few days prior, my wife and I met the Owner to review the new gas service project. We discussed how the project will be conducted and in particular, how to protect a valuable shrub that had sentimental value. I offered to move the shrub prior the project, but he said that's not necessary, the guys will work around it.
The day of work, I reminded the workers about the shrub and stayed around to help if needed. After an hour or so, I left the work area and returned in about 10 minutes. Within that 10-minute window, they quickly moved the backhoe from the curb across the lawn to the house, and pulled the shrub out of the ground and dump it on top of the flower bead. No warning and they did not ask for permission. I actually think they waited till I left the area to pull the shrub. It's easier for them.

Well, the shrub had no chance surviving. No root ball and the roots that were still attached to the plant, were exposed to the air. Simply no dirt was left. I complained. I was told, ""We're plumbers and not landscapers."" Yep, that's what they said.

I called D.R. Sevacko Plumbing the next work day to complain. The blocker asked me why I wanted to talk to him, so I told her the story. She put me on hold and returned in a few minutes saying, the Owner (Dave) ""is not available."" (I'm sure he was sitting right there.)

I never received the call-back I asked for.

Final thought. This was an insurance paid project. I bet they charged the insurance company a ""landscaping"" fee too.

That was my experience and are my opinions.

Billy D.

I was given a 2 hour window to obtain an estimate for services. After waiting at the site I called the office to see when the owner would arrive to learn they had to reschedule. We rescheduled for a 1 hour window later on that day with the mutual understanding that it was an extreme inconvenience for me to get to the house that needed an estimate as it was very far out of my way for both appointments. I was very explicit. Again, after waiting I called the office to see when the owner would arrive to learn that they again would not be showing up at all today and needed to reschedule. While I understand things happen and plans change, I at the very least expected a notification before I went out of my way, again. Furthermore, the ""Office Manager"" wouldn't even apologize and chalked it up to business as usual and refused to take any ownership. All around awful business practices. I probably dodged a bullet in all honesty if this was how I was treated in the short time I attempted to give them business. I called a local competitor who scheduled an appointment without any range of hours immediately after.

Darlene B.

I have used Sevacko for many years, great plumbers, fair pricing, show up on time. I would never use any one else.

Alexis A.

Great service and polite. Had my hot water tank in within an hour and I asked them to come through my garage and not wake my son up and they did what was asked.

Star B.

The woman who claims to be the manager was so rude today. I'll gladly take my business elsewhere! They clearly have their wires crossed and can't communicate clearly between technicians and the people in the office... get it together!

Jessica M.

I have never been more upset with a company in my life. I will be sharing my experience in every form possible to make sure that no one ever has to deal with the stress that I had to. They were contracted out from my insurance company to fix the trap under my porch. After the job was done, a chuck of my flower bed is still missing and has not been filled in. Also, my basement had mud wash through from where they were digging. Throughout the entire process, I was never called or updated on when employees would be at my house. I received no pictures or documentation of the job until I called and asked for it. Calling into the office was an adventure of which woman was going to be rude that day. I was transferred back and forth between them in the middle of talking. THIS IS JUST THE BEGINNING. Then while examining my inside plumbing, they stated that my sewer pipes under my basement floor where all busted and cracked. I asked for an estimate and it was roughly $6,500.00. I stressed about how I was ever going to come up with that money. Tried to get numerous different loans, but thought I should have a second opinion just in case as Sevacko would not give me the camera footage. Not only did, I get a second opinion, I got a third as well that stated that there is NOT ONE crack in my pipe that needed repaired. I would have blindly trusted Sevacko and been in debt for something that didn't even need done. I feel bad for the older man who I assume is the owner because he is the only person that spoke to my wife with respect and gave an explanation for the outside job before it began. My insurance stated that they can not complete the rest of the external until the internal is done, so I will be contacting them next to explain a job that didn't need completed. Do NOT use this company!