D.R. Sevacko Plumbing

Jane S.

This company was sent to us through insurance and they are terrible. First they told us we had to take down our retaining wall so they could start work said they were coming that week. They did not come for 2 weeks. During that time we received a citation from the city (not a big deal, but an annoyance). They hit the main water line and water was shut off to 19 homes from about 9-5 for 2 days. We did not have water until 7:30 the next day. They claim the main line was marked wrong and that is why they accidently hit it. The next day when I got home from work I asked the man who was working when water would be restored. He said about 1-2 hours. An hour later at about 4:30 the workers left without speaking to us and left us with no water. Find out from a neighbor that their water turned back on at about this time. Tried calling Sevacko and got their answering service, left a message, no call back. Finally, called PWSA and was informed that in no uncertain terms they should have turned our water on before leaving. Fortunately they (PWSA) sent a crew out and restored our water. They also left a mess of dirt. All this makes me wonder about the main line being marked wrong.

Robin K.

CAREFULL of this company!!!!!!!They came out to to put an extension tank on my hot water tank. Was told it would cost $185, tech tried to claim that the water pressure in the house was at a critical stage of 140 and the part need to fix my issue was an additional $319 dollars. His voice was very shaky as he was telling me this, so I told him to show me. We go down to basement and he has pressure gage attached to bottom of hot water tank (haha)were hose would attach. NOW WHAT DO YOU KNOW, IT IS FINE HE SAY'S. Told them at that point to leave. I called next day to speak to a supervisor, and someone name Terry was rude. I have had the pressure checked by two different people and there is NO issue. The extension tank has been replaced. IF, AND I REPEAT IF THEY TELL YOU SOMETHING NEEDS DONE MAKE THEM SHOW YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Will A.

We used this service through our HomeServe insurance plan. We were told the workers would come between 9am and 1pm. They called at around 10am and said they were 1/2 hour out. They showed up 30 mins later. They were very professional and very informative. Also very friendly. They fixed our clog that we had in our sewer line in our garage within minutes and then informed us it was all taken care of! It's never pleasurable to need plumbing services, but this was a great experience and not sure how anyone could rate these guys lower than 4 stars. I'd recommend for sure!

Robb H.

Initial work was done well, but they told me they would come back in a few weeks to complete the landscaping portion. Sixteen months and many phone calls later they now tell me they completed the work satisfactorily. I have a fifteen square foot portion of my yard that I can't even mow because the ground is so lumpy and uneven. Not even close to satisfactory in my book. I'd find someone else to do your work.

Patricia A.

I needed a exterior gas line replaced. Sevacko Plumbing was sent through the Home Serve program I have with my utility company. Service was excellent. Trey and Glenn worked neatly and efficiently and were courteous and and personable. They answered the questions I had and also offered some good alternatives to a drainage problem I was having. I would definitely use this company again because of the two young men that were sent to take care of the problem.

Alan F.

My water heater suddenly quit producing hot water after almost six years since moving into my house. I tried to re-start it by looking at the instructions on the unit, but never having done it before, I could not get it going. Since I have a service warranty I called that company, who contacted Sevacko. Their office called me within a hour. I gave them information off the unit & was told they could not get parts for it & would be there the next day. And at about 8:00am, they were here as promised. Two guys came in a large truck, so I imagine they were prepared to replace the water heater if necessary - but it wasn't. They were able to get it started & were gone in 15 minutes. Hopefully I learned by watching them. They could have installed the new unit & the warranty company would not have known anything, but they were honest & as a homeowner or business owner, that's as important as anything else.

Margaret T.

They tried talking me onto work that didn't need done. ($$$$). Charged me $265.00 for snaking my sewer. They had a snake that was and did not fit in my drain they tried to talk me into cutting my cast iron to put another clean out in but the cast iron pipe already had a clean out that they refuse to use they never got the clog I'm done I hired another plumber he had a smaller snake took him less than 5 minutes to fix the problem

Joann M.

We love Sevacko Plumbing! From the customer service rep to the servicemen, they are all friendly, nice, professional, respectful, gives updates on what they are doing and what to expect. They also clean up everything after the project is finished. We have HomeServe and it is a very good plan to have. That is how we found Sevacko Plumbing and I request them every time.

Aja J.

I discovered a sewage backup in the basement and garage late this morning. I called our line protection company who said I would receive a call from a qualified plumber today or the next. No more than 5 minutes passed before I received a call from Corey at Sevacko. He was at my house within 15 minutes and snaked everything right away. I can't comment on the price since it was covered by a third party but I can comment on the extremely courteous and quick service!

Rob P.

Had an emergency issue with a clogged drain in the basement. I contacted Sevacko and a technician (Cory) came out within 30 minutes. He took care of the issue, made sure to give tips about what to do to help prevent it in the future, and also answered questions that he probably didn't need to. He cleaned up afterwards and was very friendly throughout the entire process. Would highly recommend to anyone looking for a reliable, family-owned plumbing company!