D R Plumbing

Jason C.

I bought a tankless heater from them. Everything was good until I paid in full.
Then, it took them longer than a year to pass the city inspection. until today, I still haven't seen any proof that it actually passed the inspection after I have asked many times. Moreover, the purchase includes a 10 years of free annual flushing. Every time I scheduled the service, they always no-call-no-show.

unreliable, non-communicative, and non-responsive

These are the words I can think of to describe his service.

DiAnne W.

Josh was very pleasant when I spoke with h.....said he was not available but could come in a week, so I waited. When I called to confirm, he said he was on vacation but would send someone...don't know why he didn't just send someone else in the first place instead of having me wait a week. Regardless, that "someone" never showed up.

Andy N.

We had a gas line with a hidden hole in the attic. He was very responsive, even through the hiccups along the way that were mostly out of his control. Every was done correctly and efficiently. I would highly recommend his company in the future without hesitation.

Devin W.

I just used them a couple weeks ago and they did a great job. I liked the upfront pricing. I just sent a photo of the issue and got a quote. So when you want an estimate for comparative shopping, you have it. Their pricing is reasonable. Then they came right out, knocked it out and was gone. You can't ask for better. I will use them again.

ryan m.

These are the people to work with if you have any kind of plumbing issue. My ordeal actually started when I asked the sprinkler guys to come replace a sprinkler they had just installed. They noticed a leak in my front yard where water was pooling out to the street (I admit, I'm a new homeowner and didn't know that a water puddle in the front of my yard when we've gone 40+ days without rain was a problem...). They dug a bit and then informed me it was not the sprinkler pipe but was an issue with the main water pipe to my house and that I needed a plumber.

After doing some research online, I found Josh and his team at D R Plumbing and called him. He was very responsive and able to send out his team the next day and immediately get down to business. While he was here, I showed him some other issues I was having in my house and he immediately put together a package deal for me. The issues at my house were, in my opinion, some pretty big plumbing issues, including a water heater replacement and the aforementioned leak with my main water pipe connection, but he and his team were able to take care of it all quickly and at a very reasonable price.

I can't recommend these guys enough. I definitely plan on using them again for any future plumbing needs, and you should, too.

Linda B.

These guys are great. They were kind, courteous, and professional. They knew right away what the problem was and had it solved for me within hours.

I highly recommend them to everyone. I will be a loyal customer for many years to come. We are fortunate to have trustworthy and competent businesspeople like D R Plumbing serving our community.

Stephen B.

Our outside faucet began to leak in the off position due to winter freeze Dallas experienced last winter. After googling multiple Plumbers we decided to use a local company (D R Plumbing of Flower Mound) that had what we thought was a good rating. I called Josh the owner of D R Plumbing and explained the situation with our outside faucet and he said he would send someone over in the next few days. Once the D R Plumber arrived he explained to us that the entire faucet from the stem forward needed to be replaced in order to stop the leak.The following day after faucet installation the new faucet began leaking from the stem. Called Josh explained the situation multiple times and each time he promised to come by personally to fix the new faucet leak. Never showed all 3 times he promised to come out to our house. After a month we finally gave up after the third promise to repair correctly what we paid for. My only guess is Josh installs inferior parts takes the repair money and moves on to the next customer.
I'm writing this to warn anyone who deals with Josh and his company (D R Plumbing) to steer clear. Josh comes across as a nice guy on the phone but doesn't want to do the right thing as a business man or Plumber.

Curt S.

I truly wish I could give them a good review I have read good things right here on Yelp about them but with three promises for three consecutive days that Josh would be out or have one of his people come out to look at our issue with our bathroom shower fixture And an outdoor frozen pipe repair no shows and no calls.

Mike N.

Had a leak in the kitchen faucet. DR was the only company to get back to me timely. Josh apologized he couldn't make it same day, but said if we could wait he'd have someone out the next day. Three calls later, no other local plumber could commit to anything short of two weeks. I told Josh to go ahead and schedule us and his crew showed up as promised. Took them about 15 minutes to figure out the pull out nozzle was lose and the leak was coming from there. Tightened it and showed my wife the leak had stopped. When we offered to pay, they said, "let us check". They said Josh agreed to no charge and just asked that if my wife decided to replace the faucet, we bring them back to install. Deal! Thanks, DR Plumbing.

Georgia C.

Josh, was just an amazing nice guy! I'm a Flower Mound, residence and we had pipes burst inside our home during the worst winter icy snow storms in Texas, history! I made one phone call left a voice-message and Josh, returned my phone call within 5 minutes! I was so shocked at the level of service we received so quickly! Josh, was over 150 calls in but still managed to help me after I called for help.. Josh, was so willing to help I felt so blessed that Josh, was so close in my area at the right time! He arrived at my home within 20 minutes! Did not charge me anything for coming out and looking at the damage and giving his advice!! One day later Josh, returned to my home and repaired all my pipes! This was amazing customer service!! I will definitely recommend Josh, pluming to my family and friends!! Thank you, Josh great Job!!!!!