D & D Plumbing

Steve B.

It's unfortunate that zero or negative stars are not an option. Our bathroom steam unit was acting up -- D&D said we needed to replace it for $6,700.

Since a brand new steam unit can be had for ~$2,000 I asked them to itemize parts and labor but Jerry the service manager refused as that was against policy. That is wrong on many levels so I'm exploring Nevada's consumer protection laws. Stay tuned on that.

In the meantime here's the amazing happy ending... my wife found a fantastic electrician who immediately diagnosed the issue as a loose fuse. The bill was $40 and I gave the electrician a Benjamin.

I repeat, D&D said a $6,700 steam unit replacement was required, and someone competent immediately figured out it was a loose fuse and charged me $40!

I have countless ideas on what ""D&D"" should stand for (hint: Jim Carrey and Jeff Daniels co-star in this 1994 comedy). These guys are either incompetent or thieves and neither is acceptable. BB (buyer beware) with D&D.

Colleen C.

Came back from a trip and discovered our water heater was not working Called another company who can out and restarted the pilot light for $100 because it was overtime. Were told it would need other parts that would cost about $400. Pilot light went out and the company said it would take about a week to get these parts. Called D& D and Kyle came out He tried to fix it but found he needed a special part. He came back the next morning and repaired the water heater. Kyle was very knowledgeable and friendly and did a great job. Also the cost was almost half what the other company had quoted. I will definitely use D&D plumbing again and highly recommend this company

Debbi D.

I called on Tuesday 5/12 because my hot water heater had stopped giving me hot water on Mother's Day. They were able to have someone come out first thing Wednesday morning. I was amazed since the other company I called on Monday, the earliest they could come was Friday afternoon unless I wanted to pay time and a half $150. an hour. Well, I'm not working due to COVID, and that was outrageous. So D&D Plumbing got my business. Johnny was my technician, and he did everything he could, but my hot water heater thermostat was cracked and had to be replaced. His service was excellent. The only reason I didn't give D&D five stars is that I thought the final price was high. They charged $250 for the thermostat and my research shows the average price of $165. Also, they charge for travel time. The bill was about $150 more than I expected. But the service was great. Next time I will ask for the prices BEFORE I have the work done. Johnny was great and explained things to me which was very appreciated

Loves G.

Was referred and made an appt
For tankless descaling. Couldn't be happier. Albert was the plumber and he was fantastic. The following day I called back after low hot water pressure and Albert came back over within 20 min
Small cleaning issue but he resolved the problem and was professional and thorough. Next visit I will refrain from consuming his time with questions but will refer them and make them my go to plumbers!

Shannon C.

I had an emergency leak on a gate valve at 7pm. I called 4 plumbing business who responded ""were busy"", ""I can come by at noon tomorrow."" And my favorite ""Not tonight.""
I called DandD. The person who answered was knowledgeable and quick to respond. She had Albert call me within 3 minutes and discuss the issue. He was at my house with all the proper tools in 20 minutes. He was nice even though my 3 lb chihuahua barked at him the ENTIRE time. He giggled and smiled. I will never call anyone but DandD plumbing.

Amber B.

The fact they charge for travel time is why I give them one star. I won't even consider using a service that my time starts once the driver is in route. That's ridiculous.

Lacey M.

I was delighted with NEIL at D & D Plumbing - He was kind, courteous, compassionate, and I (being a single woman, alone with him) felt very safe and at ease. He was so knowledgeable and kept checking in with me, letting me know how much longer he would be. He made a bad situation (ewww....toilets and plumbing and leaks, oh my!) manageable and borderline pleasant. Give NEIL a RAISE. Amen. Thanks D & D!

Kelley S.

I had an outdoor faucet that was leaking. I called my normal plumbing company and the guy said they don't carry parts for that faucet. He said they'd have to tear the wall out and put in an access panel. He left. No charge but he left. In comes D&D plumber named JOHNNY and he did have to cut a hole to change faucet, no access panel needed and when the new one needs replacement years from now, we can just pull it out and replace it. Easy peasy. JOHNNY had the easiest and best solution. THANKS D&D Plumbing. Recommend.

Barbara G.

I have used D&D for several projects since moving here 5 years ago, including installing a new water heater. They are the best. Quick response, reasonable prices. I have recently had to call them twice when the pilot light went out on the hot water heater. Both times they were able to divert a service person who had just completed a job to my house within an hour. And, they didn't charge me! Anytime someone is looking for a plumber I always try to steer them to D&D.

Jeff W.

We wanted to give a high recommendation as we are so pleased with the work by D and D Plumbing today! We had a few items that we needed help with including a regulator that was not working with our house water pressure at 120psi, our hot water heater was making noises after trying to unsuccesfully clean it out and drain it ourselves, and an expansion chamber that was not working. Albert came out, he was so pleasant to have at our house, he fixed and replaced the items needed without any push at all to replace our water heater (that is 18 yrs old now), he was sharp, helpful, and we are so very glad we called D and D. They have our highest recommendation and we will definitely use them again whenever we need a plumber!!