Curtis Total Service

Luba L.

I called Curtis Total service on a extremely hot day for my Friend who is disabled and his central AC took a crap . Upon arrival they said it was a fee just to come out . The service technician said if the system was bad it would be about $7,000.00 upon looking he said bad news the whole system needs to be replaced cause parts aren't available for the old system anymore . When he came back in he quoted us the price of $12,500.00. Also made him pay for some stupid light for $1400 which is only $150!!!! Spoke to other people who just used them and only paid $5,000 I think they took advantage of my friend cause he is disabled . Don't recommend them to anyone shop around . Hate to see anyone else get ripped off !!

Kay M.

We are very satisfied with Curtis Total Service, having used them a few times this summer for plumbing and electrical work at a recently purchased home. They came out promptly when needed, are here when they say they will be, and always call when on their way. Everyone involved is professional, knowledgeable, and always do a great job. The only reason I didn't give 5 stars is we feel prices could be a little more reasonable. Because we were somehow unable to do it ourselves, they even came back out to flip a breaker for us at no charge. Highly recommended.

E. K.

I had Curtis Total Service out to perform some preventative fall maintenance on my heat pump. The service tech was very professional and extremely knowledgeable. I would recommend Curtis Total Service to anyone looking for HVAC work.

Kristina G.

When our HVAC unit started to fail on us during a heat wave, I immediately called Curtis. Curtis sent his guys out right away to get our unit up and running again! Prices were incredibly reasonable, and we got an incredible deal on a new unit. They installed the new one in a timely manner. I have a crazy work schedule, and they were able to work with me. I'd highly recommend Curtis Total Service.

Jameson F.

Don't use Curtis total service. They wanted to charge my older mother over $5,000 to replace a part that another local business did for $1,200. They are now suing my mother for a restocking fee on the part of over $700!

As far as I'm concerned they preyed on my mother. That was predatory behavior on someone who didn't know any better if I've ever seen it. Do your research first folks. Don't let Curtis total service take advantage of you.

Scott B.

Technician came over very nice man was professional. The problem is that he was at my house for over an hour and could not figure out the problem at first he said it was a coil and would cost me 2700 and then he said compressor was to hot and needed a new system but he was not 100% positive. He then placed a call to supervisor and they figured out I was low on freon and the system needed 2 pounds. Cost of the the repair came out to 485 and I has a 50 coupon which that seemed to up set the technician. I thought that was 2 much money and called the company next day and supervisor said that was going rate and somewhere in my system there is a leak which technician could not find. I had someone come over the next day and check and the freon is still holding, if there is a leak wouldn't it just leak out and show that the level is going down. As of now my AC is working better then it ever did. I am going to check the level every week to see. When I asked the supervisor if there is a leak how come no one can find it, no reply just some crap. There are some that believe that a system 10 years and older some times just need an extra boost but according to Curtis that is not true. I will keep in checking and if the level does not go down I will sent it to BBB.

Ken N.

This is the last company you want to call for HVAC work or any work at all. They installed a brand new AC system in my neighbors home. It was installed improperly and not to proper building codes which they are clueless about. The installers ran the AC line right up to the roof on a brick home to get it into the house because they had no idea what they were doing.
The system was installed early spring and when she went to use it last week, nothing. My neighbor called Curtis No Service they sent someone out and there was a hole in the line where it entered the house. The line was punctuated by a nail as she just had a new roof installed. The line was so close to the that the nail penetrated the line.
Curtis blamed the damage on the company that installed the roof and quoted $2100 to fix the damage. Building codes require AC Lines to be a certain distance or protected with steel from the roof.
Curtis refused to fix the problem. A professional HVAC company was able to fix the AC line for $500.
See you in court Matt.

Neida M.

I bought my home in August 2011 we had an emergency with the pipes. We could not use the bathrooms . I called Curtis , let them know that we had an emergency situation. Was told someone would be out to look , it's 2019 (still waiting for someone to show up) . I have a service contract with Maitz awesome service and professional technicians ! I would recommend them to anyone , without hesitation !

James H.

These guys were great. Fast to get a total a/c replacement after coming out to quote.

Guys were on time all 3 days and cleaned up perfectly after their work.

Absolutely no complaints with this team. We even had them back out today to get a quote on some electrical work.

I don't understand the other reviewers crying about price. They tell you the price before they do the work. Simply say no if you think it's too expensive. It's not the companys fault you agreed to a price then changed your mind.

Joe V.

As others have said below..... way over priced for their service!
They charged my mother, who lives alone, $2,000 for a 40g water heater that took the technician less then an hour and a half to install and costs no more then $600....! They said because they are a bigger company with overhead and all that needs to be the case and they are very competitive in pricing.....not by my opinion!!!
Note: From Bethlehem, PA... not CA.