Curtis Plumbing

Sophia J.

I DON'T RECOMMEND CURTIS PLUMBING. DO YOUR RESEARCH!!
My sink garbage disposal was leaking and called the company out of the list given from HOA.
I should've done my research before calling any plumber for the job.
I paid about $545 for the garbage disposal and $120 for replacing the toilet drain stopper rubber.
He did the job and left with $675.80 check.
Unfortunately I found out later that 'insinkerator evolution pro750' garbage disposal is no more than $250 at the market and the toilet rubber is about $10.
It was too late to do research or regrets any more, but I won't hire this company again unless the disposal has a problem within the warranty.

Ella L.

Franky is rather aggressive and unkind. Seems to come in with the attitude of ""I will do this task (and charge you $250 for each 20 minute task) and see what happens"" rather than the attitude of trying to fix a problem.

His first response to every issue is the most extreme and expensive solution. Every time he comes over he says we need to totally replace our fixtures or pipes. It's only after we ask that he concedes that a simple ($250 of course) solution may do the job.

Andrea W.

I've been dealing with Curtis plumbing for many years. They give you great service and anytime I have ever needed them, they were out that day. Very knowledgeable, friendly and they get the job done. Matt is a pleasure to deal with as they are very service and friendly oriented. I have had nothing but great experience with this company and I have had difficult work that was needed and they never let me down,
A big thanks to them.

Claire G.

Outrageous prices. Had leaking hot water drinking water faucet. They said I needed a new faucet and water heater. $600 for each plus $450 installation. I wasn't that thirsty. Checked prices on line. Got faucet for $67.00 and found that I didn't need a new water heater for it. Got it installed for $100.00. I've been a customer of this company for many years. No more!

Shari M.

///////// This was THE biggest rip off and WASTE of time! //////

I will not use this company again and hope you don't either!

Their service was scam. I tried to dispute my bill, by canceling my check.

After submitting a complaint to the BBB (which the company refused to answer). I contacted the company many times. I was given the run around the manager never returned my calls. Finally, when I got through he explained that he was personally outraged by my review and said that had I contacted them first they might have understood (not for my lack of trying), but because I was truthful here on yelp, the manager was not understanding and would not settle with me.

They sent my bill to collections. So I paid my bill so it would not affect our credit.

I did get a second opinion on their job which proved that their analysis was a completely wrong diagnosis and I consider taking them to claims court.

If you would like more details please message me.

Jay C.

curtis plumbing are ""crooks""... they charged me $3,200 to install a water heater... they botched the job and installed incorrectly... they will not honor their work... they overcharged me $1,400 and wont fix their mistake... crooks.... crooks

Trevor T.

These guys are fantastic. That's all there is to say. I'm a renter and our landlord redid the plumbing in our building. I've never had a better crew in and out of my home. Everyone of the units in our building feels the same way. Thank you and thanks, Nadine.

Kelly S.

I would have rated them a negative zero if possible. My 87 year old father was totally screwed by these unscrupulous people. First my father had a water heater replaced by these people. The original charge was going to be over $8000. Thankfully our wonderful neighbor came in to the rescue and got the price down to under $2000. They lied and said that the water heater was not from Home Depot as they would NEVER purchase one from them (hmm what about the Home Depot sticker). They claimed it was expensive when in fact Home Depot said it was $350. They said he needed a water softner which after 52 years on the same house he has never needed. Again our friend stepped in and told them to just leave. They did not strap the heater in correctly claiming they had to wait for the right straps to come in. Our friend strapped it in.

Next my father who was showing signs of dementia a this time called them again and had they replace a septic pipe. The pipe was at most 25 feet had a few elbows and straps and came out the side of the small room up about 3 feet with a cap. They charged him $2382.16. He signed an authorization form as he had no idea of the cost or work that had to be done. They lied and said the cap was $80 in fact the cap was $28 and the parts totaled $80 as I went to the supply company they used and got a quote with an overestimation of materials. They claimed it took two men all day to do a maybe at best a hour and a half job. Also they moved my mothers furniture from her room so it could be floored and my dad paid them $20 each. They stayed on the clock for this. They also were seem outside on the phones by our neighbors and sister they were on the clock for this too. We called Matt as soon as we found out about this work and he claimed that One, his workers would never move furniture and that he had to see the work done before he could decide on a refund. In the meantime we tried to dispute the charge with the credit card company who would not do it as he had signed the authorization form. Which by the way had the incorrect date on it so whether or not he signed the completion or not is in question or just the authorization. My sister tried to get with Matt on and off for months and once she did and he came out to look at the job he REFUSED to refund anything. We had our contractor give us what he would have charged and he said about $150 plus materials. Not only did they not fix the issue with the septic as the exposed pipe outside was still not fixed.

We are going to file with the BBB and the Contractors board and then take them to small claims court.

******DO NOT USE THIS CURTIS PLUMBING FOR ANYTHING NOT EVEN A FAUCET REPLACEMENT**************

Natalie B.

RIP OFF ALERT! RIP OFF ALERT! They price gauged me and it was wrong! Not to mention they did a terrible job with gas area in my garage! I smelled a gas leak after they left and called SO CAL GAS Company and they did a quick fix of THEIR mess! Please, don't call this company: they don't care about customer service and they are out to RIP YOU OFF!

Gina V.

RUTHLESS SCAMMERS - DO NOT GET SUCKED IN

Curtis Plumbing tried to charge my mother-in-law nearly $1,400 to replace her garbage disposal and a strainer basket. The job ended up costing $315.00 (parts & labor) by a reputable plumber.

Randy claimed that a pipe was leaking under the house which caused flooding and a serious mold problem. He called California Restoration (a company known for scamming people for thousands of dollars) and stayed at her house for four hours to support the claim and ensure that she agreed to the scam of having her house dried and mold removed. Randy had her scared for her health and damage to her home.

After we cancelled both appointments, Curtis Plumbing tried to charge $350 for the time that Randy was at the house harassing and scaring her while waiting for his partners in crime, California Restoration, to arrive and then give a false report, while refusing to give an estimate until the work was done. We found out later that this is how they work their scam. Randy, the plumber, refused to go under the house to work until the restoration was complete which would be the next morning when he was scheduled to come.

My brother-in-law went to her house to check out the problem and discovered that the nut on the water supply line to the water pipe had been loosened to the point that it could be tightened with just his fingers. Our reputable plumber went under the house and said that there is no leak in the pipe (he even checked the water meter), no pools of water, and no mold.

Please don't be fooled by their nice attitudes - that's how they keep their scams going. They know how to make you feel like they're on your side as they con you. That's what con artists do.