Curtis Plumbing

Joseph F.

We have had occasion to call a plumber multiple times for various different reasons over the past decade and we always call Curtis. They were originally on a list of recommended home repair resources that our house inspector gave us when we bought our place, and we have always gotten great and prompt and reasonably priced service from them.

jean-Louis d.

Not trying to sound like an Adele Song, but last week started with a phone call: Hello, It's me again... My landlady called with the report of water coming out of our office ..Again ?!?
Call to Curtis Plumbing, Chase came to the office and within minute found the culprit, ( a pin hole in a copper tubing). Stopped the lek and repaired the copper line.
Fast and efficient visit, quick resolution of the problem + called the right people who came and started the drying process.
Another 5* for Curtis Plumbing! Thank You CHASE!

Kai L.

The drain in my kitchen was clogged last night which caused waste water overflowing the sink in my kitchen from the bottom up. Thinking that the drain in my unit is clogged somewhere, I opened up the pipe underneath the kitchen to try to unclog it myself but to my surprise I couldn't find any clog. In addition, the water was popping out from the drain even though the water in my unit was not running. As I realized that this is an small-scale clogging issue, I decided to call Curtis Plumbing for their professional service.

Frankie was the plumber assigned to handle my case. When we met at the door, we exchanged our greetings properly and he showed his respect by asking about my well-being and if it was appropriate for him to step into my house with his boots on, which left me a good impression. By the time he saw the waste water in my kitchen sink, he immediately figured out what the issue was.

It turned out that the main pipe outside of my unit was clogged which he was able to unclog with his large drain snake. While he was working on the issue, like opening up the main pipe, unclogging it..etc he explained how the pipes are structured, what are the common causes for clogging a drain and he shared the stories of his previous clients with me to provide more information on drain clogging in general. At the end, he verified the work is done by running a camera through the pipe and I could see there was no clog at least 60 meters down the pipe.

The whole end-to-end experience was very educational and broadened my knowledge on how drainage system is structured. I very much appreciate his politeness and respect during the short time span he stayed and was impressed by his professional knowledge and experiences he had with plumbing works. He clearly is a professional when he comes to plumbing. I would recommend Frankie to anyone who is in a similar situation.

Elle J.

Really trustworthy and knowledgeable employees -- it can be creepy sometimes being at home alone with any workers in your home but I've had enough plumbing issues over the years and each time, the two guys that Curtis sends out, that come to our home, have been great! Most of all, they appreciate the trade, not just interested in making money!

Naoko O.

Wrong idea to get the plumbing job done by them. Trusted in the begging as Kohler referred. They over charged for poor job and later promised to work on the overcharge. Yep the owner never returned the call till I put a hold on the payment. The worst company I have ever dealt with!

Norio Y.

Very profesional. It is very hard to find good one. I trust this company. Chase told me the problem and everything was clear and no price change from beginning. No games. Will call them again in the future.

Dion J.

From beginning to end my experience with Curtis Plumbing was 5 Stars. I explained what my issue was and was given a quote and we told that the price could be more depending on what the technician saw, but that NO work would take place until I was given all the details about what needed to be done.
When Chase arrived he was very friendly and I felt bad for him because the rain really started coming down.
I had a storm drain that was blocked in three different sections that ran from the side of our home all the way across our front yard and driveway. Chase and I walked to each area and after inspecting it he gave me a quote that I felt for the work that needed to be done was more than fair.
After about 1hr or so I walked outside to see several 8-12ft long roots all getting pulled out of storm drain.
When Chase was done he gave me great maintenance tips and suggestions. Will call them again in the future for my Storm drain maintenance.

Rita G.

I returned home from a week away at Thanksgiving, weary from my trip and looking forward to a long hot shower. Imagine my surprise when I found there wasn't any! I went outside to open the cabinet in which my hot water heater sat and found it was rusty and leaking and the date on it was 2001. I called my daughter for a recommendation as I knew she was really happy with her plumber, she said ""Mom, they rock!""
I called Nadine at Curtis and was told they could come out that same day, BUT, I had to work all that day and the next.

We made an appointment for the following day. Franky was amazing! He diagnosed that the water heater was just way too old and leaking beyond repair. He recommended a product, and went to his plumbing supply place and picked it up, along with new hoses, a pan in which to put it and a regulation valve for my water supply from the city, as my old one was worn out.

I asked him to check out the high pitched whistle from my toilet which was caused by the incorrect high pressure in my house, so he then fixed that and rebuilt the old broken parts of my toilet, with new parts, so I did not have to replace the toilet.

To top it all off, he did a great tutorial, better than any professor, about how my entire water system works, how to turn which valves off in an earthquake and best of all, I know this company will be there for me for a long time. They were started as, and still are, a family business and has been in existence since 1940. If I could give 10 stars I would.

Carolyn K.

They told us they would only charge $45 to come see what the problem is. After the plumber showed up he said it would cost us an additional $120 because he had to snake the toilet. He never told us this before he actually did it. I found another plumbing company who would come for free to see what the issue is. I feel dumb for not looking into other companies and just going with this company just because Kohler referred me to them. I just called another company who will be at my house in an hour free of charge. I don't like hidden fees. Also everything they quoted us was overpriced and expensive. Not cool. He told us we would have to spend over $1500 (at least) to buy a new toilet and fix our issue. I'm looking at toilet prices now and the good ones range at $300. Very bad experience for me.

Mark B.

We had a friend's 60th birthday party tonight. At 4:30pm I walked into our furnace room -- where our hot water heater is also located -- and found a hot water leak pouring onto the floor. Called Curtis who I found in the actual Yellow Pages. Their plumber, Matt, was at our home within the hour, diagnosed the issue as a pinhole in the hotwater line, gave us a far estimate and had it repaired and our water back on in time to shower and make our friends birthday party.

Matt was nice, polite, and really knew his stuff. Curtis will be our very first call for our plumbing needs in the future. -- Mark B.