Curtis Plumbing

Maria M.

These guys are super reliable. I had to hire them over a weekend when my Plumbing went bad. Not only did they give me different options but they repaired several items at my house. The water heater only needed a thermostat and a water pipe was replaced. The service was not expensive and it fixed all of my issues. Thank you very much.

Karen B.

We had to kiss a lot of frogs b4 we found Curtis, our go to co for everything plumbing for the last 20 years. Knowledgeable, courteous, prompt, thorough...all the traits a customer looks for in a service provider.

Jeremy H.

I called Curtis Plumbing to check out a possible backed up drain at a rental property. I was clear on the phone with both females I spoke with as to wanting a camera run down the pipe. I was told first the will snake it and then they will run a camera. I asked for an estimate of cost and since I would not be present how to pay my bill. I was told that I could pay by check to avoid the 3% card fee. I said that was wonderful. I booked the appointment. The tech was late, I know things happen. He did his thing snaked the pipe and what not. He then told me there was no reason for a clog and the line was open and clear to the sewer. He then said I need to have the camera run to check for a possible break in the line due to ""foundation collapse"". After the tech got back to his office he called to get payment for the services. I explained the woman when I booked said I could write a check. He said ""I was a first time customer and had to pay now."" I guess I could have refused, I paid, including the 3% fee. As I looked at the bill I see I was charged $10 more than quoted for the snake plus a $7 truck charge. I also said to schedule the pipe to have a camera run down. 2 days later and still waiting for a call. When I first called and explained what I wanted it was made to seem as the tech would snake the pipe and then if needed run a camera then, not a entirely different trip, appointment and fees. I would stay away from this company or any that cannot give you accurate pricing and know when and how procedures are completed. I also had the pricing for the camera when I first called and then when the tech gave me the estimates the price suddenly increased. Shady and not worth the

Update/response to Ken

I was asked to pay my bill before ever receiving an invoice to review. I paid my bill in full at the time of service. I simply wanted to understand the difference in charges, which I understand. But, to be told by YOU that I was given ""concession"" on my bill for ""overtime"" is ridiculous! I was scheduled a window of 12-3, the tech showed up at 3:40 and did less than an hour of work! To say I should have been charged overtime is ridiculous. Also, you have no idea what previous maintenance was done to my property, and to call out others is very unprofessional. Also, I made it clear I could not attend the appointment because I live on the other side of the country. So please continue to try and make me seem like the one in the wrong. You never did address how long I was to wait for a camera to be scheduled? I waited 4 days with no word from your company. And, I was extremely clear in my initial call that I wanted a camera run.

Tom S.

VERY EXPENSIVE; VERY GOOD; you get what you pay for

Had water leak in ABS piping connection in bathroom. Fixed it very nicely. I was a somewhat upset that their quote over phone was round $400 but final charge was $816.08; I had emailed them extensive description and multiple photos so they could provide more accurate estimate since they do not do free estimates though I realize they found some other issues they had to fix that were not apparent in my description and photos. I was also upset that the impression they gave me was only one plumber would do the job but he showed up with a trainee and charged me for trainee time also. I will use them again only for involved or complex jobs. They are too expensive for simple plumbing jobs such as toilet install or faucet install.

Joan H.

Curtis Plumbing provided us excellent service recently when we experienced an issue with our septic system. The initial (unnamed) company misdiagnosed our issue and said it would be $3800 to repair. Curtis correctly identified the issue and was able to fix it for about $1100.
Braden is a consummate professional and is a pleasure to deal with even in the most trying of circumstances!!

Peter P.

Braden did an excellent job in replacing my hot water heater.
Would highly reccomend Curtis Plumbing.

Helen T.

BEWARE OF THE SECRET TRAVEL FEE ,!!!!!!!
We had a leaking gas pipe and called for service . Man on the phone who set up our appointment told us their cost was 90 per hour for call plus parts, but forgot to tell us that because of where we lived, it was $115 travel fee. Billy the technician did a great job. But after being at my house for less than 45 minutes the bill was over $200. I called to complain, there was no apology for the lack of communication . WE WILL NEVER USE THEM AGAIN !!!!! This was a complete lack of integrity. Had they told us there was $115 travel fee we never would have used them but called someone else. ( they could fill up the truck several times and get an oil change for that ). BTW.. we live off oracle just 7 miles north of Rancho Vistoso road. This is taking advantage of people and robbery. Very very disappointed in their business practices.

Loraine C.

I've used Curtis Plumbing for my rental properties as well as for my own plumbing needs for 20 plus years. I can't say enough good things about the people who work for them and their fine service. They always set their clients' needs first. They arrive one time, do the job professionally and clean up before they leave.
Loraine C.

Jacob W.

I called Curtis plumbing twice now, and was very satisfied both times.
The first was to help locate a clean out so I could excavate; paying a plumber 80 bucks an hour to dig doesn't sound like a good time to me. So, he marked it for me, abs I dug it up. I snaked it with my little electric snake; nada. Called out again, knocked it out in half an hour. The truly impressive thing for me was that both times, the tech (Matt) was more than willing to explain to me how to do things myself in order to save money. He didn't force anything down my throat, but let me discuss and find an affordable solution, including recommending good plumbing supply stores and products. Kudos.

K H.

Do not be misled by the 2014 favorable reviews. Ask for and review all the customer reviews especially those written in 2013. There is a lot of misleading communications (kindest words) for this company. Be smart with your dollars being spent and obtain estimates for services you need. After all, this is the only sensible thing to do. Beware or you will experience buyers remorse for both service and non service.