Cupertino Plumbing

Sparky M.

I am a general contractor. I was tired of use the flakey typical plumbers I have found in the past. I found Cupertino Plumbing in the yellow pages and since I was born and raised in Cupertino I gave them a shot. As in every project I do there were some minor problems. But you come to expect that in construction. You take a deep breath and talk with the contractor and figure out the best possible solution. Customers that think that since they hire a professional that there won't be any problems crack me up. I found Cupertino Plumbing very professional and very competent of the job given to them. I continue to use them for all my plumbing needs. Sure they are a little pricey, but just like with everything in life. You get what you pay for.

sara m.

if i could give this place zero stars i would. do not go here, i repeat, do not go here!! we had cupertino plumbing come out a few years ago to redo the showers in both bathrooms as well as redo the plumbing under the sink in our kitchen. they took over six months to complete these tasks and only wrapped it up after being threatened to sue. here we are a few years later gradually redoing all of the ""work"" they did. the floor of one of the bathrooms was not finished properly, meaning with wood leading to water damage. most recently, we had to redo the plumbing under the sink.
when our new dependable, professional plumber came in to do the work, he thought the job prior had been done by a want-to-be-handyman/house owner. the pipe was not to code thus causing the problems of a leaky sink.... and of course the floor damage caused by the leak. after 1.5 hours we were back in business for less money and a ""to code"" pipe.
i give shoutouts when deserved, but to save you, who is currently reading this, save your time, save your money, save your frustrations down the road, and save your sanity.... GO ELSEWHERE!!!

Dorothy H.

I just had them repipe my house with all new copper pipes and they did a great job. They came when they said they would and worked hard all day. They got the very large job done in the amount of time expected. I watched the repiping specialist putting some of the welding together and he did fabulous work. I worked with mostly him and the son's owner, who were both very respectful and courteous.

matt h.

Man, horrible service. Called about an emergency leak on the 4th of July. Would have expected a delay due to the holiday. It has been 2 hrs. without a call from a technician, in spite the fact I called back a second time to reiterate that this was an emergency. After reading the reviews on Yelp, I'm glad I wound up going elsewhere at this point.

Scott H.

Cupertino Plumbing did our repipe a few years ago and at the same time we put in a new water heater. Two weeks ago the pilot went out. Frank came out that day and put in a new thermocouple. The next day the pilot went out several times.Frank came out two more times without charging us. There really was no way he could have known that there were other problems. He mentioned a couple to us the first time but it didn't make sense to pay to get all sorts of things fixed until we knew what was wrong. The heater seems to be fixed and is running well.

This posting is my public thanks to Frank for taking care of us and being reasonable about not charging us - and not even mentioning it. Classy.

kkgssg g.

I am so disappointed on the service provided by Cupertino Plumbing. The job was to in replace sinks in all the bathrooms. We provided the sinks and faucets and so it was only lar. We have 3.5 bathrooms and after 2 weeks we still do not have one fully functional bathroom. The tech is supposed to have 20 years experience. But am very diappointed. Out of frustration, I had to have another plumbing company (diamond certified this time) complete the job.

Jack B.

I don't like to write negative reviews but these people deserve it. In a nutshell: one simple problem, three visits (two were late) and one no show. They are good at charging on time but seem to have a problem standing behind their work. Judging by some of their other reviews, they seem to be good on jobs they like (big expensive ones) and not so good with the day to day stuff.

Bacon G.

What a very kind and wonderful company! Frank and staff took wonderful care of my parents and did a fantastic job! I am so pleased at their quick response, understanding and patience. I will definitely use their services a

Hardy S.

Will not use them again for the following reasons -
1) Charge 3X for parts they use compared to price at HD or OSH which is ridiculous. I understand they need to charge more, but this is crazy.
2) Plumber ""rounded up"" to the next half hour even though he was very clearly done within the first hour (including travel time). In my opinion, this is just plain dishonest.

John S.

I went overboard and got 6 estimates for my complete repipe and master bath remodel. Cupertino was the lowest responsible bid. One other guy would only install a ""poly"" main line (1""), others were just too expensive. I had one guy respond whose contractor's license was suspended. (Check that online at the CSLB before you hire anyone.) Cupertino plumbing is a highly respected contractor who has been around for decades.

My repipe was perfect. In a short time the new copper was in the walls and the walls were closed, taped and textured. Then they made our master shower 1.5' bigger by knocking out a wall where the shower piping is. Now we have an awesome shower. The tile guy was amazing. It's perfect.

Can't say enough about Frank and his crew. He'll be back to do some other remodeling soon.