Cupco Plumbing

Dan B.

Highly recommend Cupco Plumbing. Wife was on me to get the guest shower fixed and I waited to the last min before the Holidays to DIY. What a mistake! Ended up shutting the water to entire house. Contacted Cupco and they came the next morning and resolved the issue along with a few other things that I've been putting off. Professional, and very reasonable. Will use them again.

Susan R.

Every plumbing situation - which seems to almost be an emergency - we contact Cupco! Quick & excellent service ... every single time! Did I say EVERY TIME? They are responsive & price competitive ... yup, some might say expensive but yikes - we are not plumbers! My hubby is very handy but he's not a plumber & certainly cannot fix these situations! Thanks for fixing our leak - again!

Deborah P.

I absolutely would recommend Chad and Cupco Plumbing. We needed a defunct water softener removed, a leak repaired, and he found a few other minor concerns - took care of all of it in one service call for me. He was responsive, great pricing, quick and did excellent work. He was referred to me by another contractor, and I will always give my business to other small business owners, before the big guys. Thanks again to him and his team for fixing my problem and being on top of things!

Ronnie D.

Outstanding work and service. Matt installed a new water heater, and replaced a outdoor faucet handle. He quoted and confirmed the details of the job and carefully answered my questions. I highly recommend this company. Thanks to Matt for his professionalism and good work!

Andy M.

Chad Cupal owner of Cupco plumbing sent one of his guys to my house. They quoted me almost 1000 to rout out a very easily accessed clean out. I told his guy to leave and called Chad. When I questioned his pricing. He hung up on me, then proceeded to text me on my personal phone berating me. When I didn't respond, he decided to charge my credit card 300 dollars, because he had my cars number. I contacted the local police and filed charges for theft against him. He admitted to the police that he took the money because he was frustrated. Is this the kind of business you run? Very unprofessional.

kathy m.

Thank you Chad for the Sunday rescue! You called me back within the hour and arrived within 2 hours. You did a thorough inspection and when you said its not the hot water tank it looks like foundation water. My light bulb went off and realized the sump pump was not working!. You installed a brand new one you had on your truck, new piping and a check valve. You took the old one away with you too. You waited 15 mins to be sure everything was working and the pit was draining before you left.

I am so appreciative of your help and professionalism.

Kathy Metke
Mundelein, IL

G G.

They are amazing! I needed a well water treatment solution and Cupco helped me pick a great, affordable solution and came out to install it quickly! They were friendly, professional, honest and were Covid ready-wearing safety equipment (masks, shoe covers, etc). I've been wary of many companies, and have had other companies try to take advantage of my lack of knowledge on plumbing or electric issues in the past. Chad and Matt were exceptional! They took the time to answer questions and explain things. I am beyond happy with my experience and I've asked them to come back to help with installing a garbage disposal and reverse osmosis system. I highly recommend this company!

Gordon H.

Very poor experience. This is clearly a company that sniffs out opportunities to take advantage of people. When I hire a company, I base my decision on trust and value. Can I trust this company around my family? Are they providing fair value for the service? In my case we were completely taken advantage of. I would not recommend this company to provide any services. Additionally, I would be concerned with Cupco's safety practices. The technician paid no attention to COVID protocol. Companies have a responsibility to practice safe protocol, especially considering they do not know if someone in the household is high risk.

Toni H.

Professional and friendly! Always very attentive and able to help in a timely manner!

N P.

Just an fyi had Cupco plumbing come out to fix my shower knob. They charged me a $75.00 fee for coming out, then $36.00 for the part. All good. Until I received the total bill of $440.00 for 30 minutes. I told him I felt like he was taking advantage and over charging me. He said we are the cheapest around. When I confronted him he said I would have charged you the same amount even if you were white or black. I was furious and said what does race have to do with how much you charged me? Are you racist? He is the owner...Chad Cupal.

When he left I called another plumbing company who said they would charge the same price for the piece that needed fixed $36.00 but the total bill would have been $220.00. I asked if this plumber scammed me and he said yep!

Please share this post so nobody else gets scammed like I did.