Cumming's Plumbing

Peter C.

This review is about their customer service communication only. I gave them details of my project, but I'm not in their service area. But they still gave me a friendly reply with a fair estimate for what they would charge if I were in their service area which they didn't have to do.

That was a nice change after having a plumber from a completely different company not show up for two appointments in a row.

Rick Kiekens

Had a great experience with Cumming's Plumbing. I had requested a quote online using Yelp to have the two main shutoff valves in our home replaced (before and after the meter). Emily replied thoroughly and in a reasonable time frame providing all the information requested. We were able to schedule the service for a few days later all through the online communications. As previously arranged, Tony contacted me early the morning of our appointment to let me know he was getting materials together and would be at my home in Canton shortly. Tony checked out the location of the meter, which valves he needed, and gathered his equipment. The Canton Public Works department was less thorough in their job the previous week and could not get the main water supply to actually shut off this same morning. They had to contact their maintenance crew to come out again and redo their previous work.
Tony was able to get started with second valve, after the meter, while Canton Public Works addressed the issue outside. Once Canton finished, Tony continued his work and replaced the shutoff valve before the meter.
By working smart, and efficiently, Tony was able to complete the work well within the estimate I had received. This made for a very happy customer all around with Cumming's Plumbing. I would definitely recommend them and will call on them again should the need arise.

Sara

I called to have a gas line installed at 11am and by 3pm Dan was here! Dan was the best! It wasn't an easy location to install a gas line for our new stove but he was up for the challenge and got it done quickly. He was so easy to work with, professional and polite. He explained everything and made sure it was perfect before he left. I recommend Dan and Cumming's Plumbing for anyone needing anything done. Pricing was very reasonable as well. They will be my go to for all projects down the road in our fixer upper!

Sarah C.

I would totally use Cummings Plumbing again for my plumbing needs. Their service was excellent, and their price was very reasonable.

When I phoned them, they were able to get me in within just a few days and I was able to explain the problem. They quickly understood that they would need to send out two plumbers to help resolve the leak issue I had.

The work they did at my home was fast and with high-quality.

Nicole M.

Last year, I gave this company 5 stars and now it's 1, but I guess it all depends on who you get to come out. I just had such a terrible experience with Cummings Plumbing that I will not be using them again. Nick, the plumber who came to my home, was unprofessional and made the whole situation uncomfortable. First, he was cursing constantly while working, very inappropriate, especially with my kids in the house. It was really unsettling to have that kind of language in my house and it left me feeling uneasy as my husband wasn't home.

To make matters worse, he didn't even tell me he broke the panel he needed to remove to access the plumbing behind the shower. I only found out after the fact when I saw the damage. On top of that, he removed shelving and clothing rods to get to the panel, but didn't bother to put anything back in place. He just left everything scattered on the floor, including my clothes! It was disrespectful and left me with a mess to clean up on top of everything else.

I expected a lot more professionalism, especially for the price I paid. I will not be using Cummings Plumbing again and definitely would not recommend them to others.

Suzie F.

Brandon came out and fixed our toilet issue. It was difficult to diagnose, but he got the job done! It's been running amazing ever since. He was very professional. we will definitely use again if needed in the future.!

Christina D.

Daniel came out to connect my water machine under the kitchen sink. He was extremely knowledgeable and efficient! Great service!

Lu R.

We had a pipe burst during zero temps in January 2024 with no electricity. They were recommended by our remediation company and Mike and Tony from Cummings were here that week to replace a pipe. Excellent service, fair price, and professional all the way!

Enoch L.

I've been using Cummings Plumbing for years - their work is always exemplary. Needed someone to correct a previous shower faucet install (the previous installer used plastic shims that were loose and the faucet stuck so far out into the shower, it was almost 3"" too tall). Daniel got things sorted in no time, was a pleasure to deal with (very polite and professional), was able to correctly shim with a wood 2x4 as well as strap the pipes in place so they didn't wiggle, and he re-sweated a new spigot on to account for the additional length needed. Ignore the dripping solder - that was from a previous technician not affiliated with Cummings Plumbing. Highly recommend them - Daniel was great and he's been with them for decades. Solid service and fair prices!

Krista M.

Needed a new toilet installed quickly as we are hosting a houseful for Thanksgiving. Cummings was able to get us scheduled and Nick did a great job with the install. Quick, efficient and very professional. We will definitely use Cummings in the future.