Cummings Plumbing Heating and Cooling

Janice S.

I have been with Cummings for more than 20 years. Right now they are installing a new A/C unit for less the the wholesale price. They are putting in an American Standard. They honor their estimates for up to 90 days. When I forget to put something on the work order when the guys arrive they will go ahead and do it when it is part of the work of their department. Sometimes if it is a minor thing they will do it anyway.

Nancylou R.

Kenneth H. was very courteous and respectful. I watched and was educated on tools used and the pieces and parts needed in a most professional conversation. I would recommend Cummings Plumbing to all Tucson consumers. I felt from the initial phone call that company employees cared about my issue. Thank you to Cummings Plumbing!

Terrie L.

Cummings came to my house when my A/C was blowing hot air. The service man was great and very professional regarding my concerns. He found the problem it was a leak, he fixed it in no time. My grandkids and I where very happy in this summer weather thanks to him.

JD Z.

My air conditioning unit went out in my house. It quit blowing cool air. I called Cummings Plumbing and they said they'd be over in 4 days which for 104 plus degrees in Tucson in the summer is probably reasonable. They actually came in 3 days. Over the phone I was told that there would be a $99 check up charge. When the service man came he's very professional and courteous. He checked out the AC unit and fixed it within 30 minutes or less. I was told the capacitor was bad and that the freon was fine. My total bill was $248 which I think is a little high but it was fixed and works fine now. I believe they are a reliable company and do good quality work but are on the high side cost-wise.

L J.

Jake came to my house, gave me a free estimate for a Scale Blaster water softener sytem. Price was very competitive. The crew that installed the unit were friendly, only took about an hour. Looks good and works better than it looks.

Ken S.

Cummings Plumbing is a corrupt operation that took our money without performing any services or doing any work. They are refusing to refund over $4,000.00 for work they haven't performed and for products they didn't purchase. We have had to get our bank involved and will be pursuing legal action. I would venture to guess you would be better off using ANYONE else.

Matt K.

Originally quoted me $180 to replace a check valve. Tried to bill me before work was completed several times. One week later, plumber shows up to finish job and doubles the total billed to almost $400. PVC parts were billed at 200 dollars when I can buy the parts at Home Depot for 40 dollars.

Additionally, I told the plumber to authorize any work or charges over $200 with me. He called to tell me the total would be $180.

I highly recommend to check out another company for your plumbing needs.

Sean D.

Worst plumbing company in Tucson! We recently had them replace all the plumbing in our house. The estimate was the best of the three companies we called. So, we went with them. Their estimator assured us that they would take all precautions to not damage our stained concrete floors. He stated they would cover all necessary items to avoid damage and debris getting everywhere. He also told us that his crew would wear protective booties while in our home. None of this happened. Our floor was damaged, and personal property was broken. One of the owners came out with the estimator and proceeded to insult the current condition of my floors while standing in my kitchen! He stated that it was his opinion that his crew had nothing to do with the damage to my floor, and that my floor was basically worn out. He also told me that my floors were not stained, but just coated with color. Funny, but I watched my floors being stained through the entire process. He told me he was aware of our broken items, and offered a pittance for the items they broke. He left without resolving any issues that I made him aware of. Their work was poor and that is being generous! They left a mess and left my wife and I to spend the next week cleaning and repainting after their mess. We are still dealing with this mess after the 7 - 9 days it was supposed to take. We are now past 30 days. Extremely unprofessional, poor quality workmanship and absolutely no customer service! I wouldn't recommend them to change a sprinkler!

Matt H.

What a pleasure it has been to be doing business with Cumming Plumbing for so many years. They have serviced my customers for several years without a complaint. They are always on time and their plumbers are knowledgeable and professional. They've even showed up at my house at MIDNIGHT when my AC went out and only charged me $100 to replace a capaciter...AT MIDNIGHT! Who does that? CUMMINGS DOES! I appreciate their business!

One more thing. If you give them a try, please tell them that I sent you! You won't be dissapointed!

Tony G.

Avoid this company if at all possible. They do not honor their warrantees. In Sept of 2014 I hired them to replace the plumbing in my home and while they were at it install a water softener. I have been fighting with them ever since to try and get them to make the system work as promised. At this point they are not even giving me the common curtesy of returning my calls. I have now had to resort to having Visa and the Better Business Bureau help me get this resolved.