Cummings Plumbing Heating and Cooling

Ouiji T.

If I could leave a no-star review, I would. We called this company in April to replace the cartridge in a shower that was leaking. The plumber was here less than half an hour and did not do a good job. Six months later, we called Cummings again to explain that the shower was once again leaking. Their response to us was, ""Oh well. You only have a 30-day guarantee on the work."" Thirty days. We gave them the opportunity to make things right but they ignored it and we were going to have to pay them--again--to redo their faulty repair. We called another plumber because that company will never get another dime from us. I cannot stress enough that you should go with ANY OTHER plumbing company but this one. They do a terrible job, take no pride in their work, have ridiculous warranty periods, and clearly don't give a flying fig about their customers once they've got the money in their pockets. DO NOT USE CUMMINGS PLUMBING!! You will end up regretting it, just like we did.

Hans V.

Cummings Plumbing was working at the Sam Levitz doing some drain clearing issue. We were trying to leave Sam Levitz with our new bed in a trailer. They were in truck #6. They opened the manhole cover at the end of the side driveway. It was dark and one of the plumbers was waving a flashlight. As we drove up to the corner of the building, he yelled at us, why were we coming this way ( because it was the exit). He insisted we back up with our trailer over 300 yards.
His other truck was behind us. After negotiating the backup and avoided the truck behind us. We went to the front to ask why he was yelling at us. He told us we should have no issues backing up and we were stupid for not knowing how to backup better. He also said we were stupid for not yielding to his flashlight. How are we supposed to know what a waving flashlight means.
He should have had his 2nd truck and cones in place before opening the manhole and blocking the exit!
He should also learn not to yell at his customer's customer!

Perhaps some training is in order?

Richard B.

CUMMINGS PLUMBING SENT Jordan to my house to give me and my wife any estimate on replacing my air conditioning system. Jordan was very professional, knowledgeable and friendly. I would recommend Cummings PLUMBING to anyone who needs work done or equipment replacement.

Bernie C.

Late this afternoon we noticed water on our side yard. After some digging we found that it was coming from the main water line. We turned off the water to the house and started calling plumbers. Since it was after 5, we were told that tomorrow was the earliest we could get it fixed. We called Cummings and within 45 minutes, Junior was at our door to fix the problem. He was efficient and found the problem immediately. Thank you, Junior, for the awesome job. We will be referring Cummings to all our neighbors and friends and we will now be loyal customers to Cummings for all our plumbing needs.

Jesus C.

I had a great experience with the repiping of my house. Mike Determan and his team were very courteous, professional, and answered all my questions. He called me to check on the progress of the job, which was nice.

Jodi H.

This was a difficult time for us as I am sure anyone would understand. We were told by a prior company that we had a sagging pipe and that the only way to repair it would be to have the floors torn up and replace the whole works; which the prior company did not do AND we were told it would be quite pricey. Then a friend told us that Cummings does a procedure where they place a sleeve (into or around) the pipe to re-straighten & Support the pipe. We looked on their web site and watched the whole procedure on video.

We called; a rep came and he offered us a much better solution at a much better price than we could have asked for. The rep said they would just ""cap"" the sagging pipe and reroute the plumbing out to the main from the side yard. He quoted a price in writing. I asked if there would be any other charges. He said there would not and they would stand behind it with a warranty (even for the landscaping.)

The guys came. The trench was neat. They were efficient and it took them the time we were told it would. Even the supervisor came by to take a look and sent his guys back to add some gravel around the front where the hole had absorbed some.

It's good to know that we have a few months to make sure we really have this fixed. I think this company definitely handled things in a professional manner. Thanks to all the staff who helped.

Raymond B.

They told me my whole hose needed to be repiped due to a costly leak that couldn't be found their estimated cost $7k , we'll it was only a toilet leak and fixed it my self cost $25. Sorry I didn't help make your moth by ripping me off fellas

John G.

Be forewarned! If you require any digging, cover your wallet quickly. These people are adept at billing. Had to have some pipes reconnected requiring minimal digging. They wanted 5k. Found another company, paid 750. They have to pay for all those TV ads. Go elsewhere!

Heather S.

Fabulous Service - Prompt and Courteous

Called them in the morning and they had technicians over to my house before the end of the day! They were on time and knowledgeable. They provided instant quotes for the work that we need done. The technician Jeremy and his apprentice didn't pressured us to make a decision and were very professional.

I read the negative review posted 1/2/19 (which was the same day I called them) and felt that I had to write about our experience.

Lori A.

Let me start out by saying I will never call you people again. I know you advertise as 24 seven that is truly not true. I called you left a message, then I got a text from you saying a tech would be calling me as soon as possible. What the text should have said was you're closed and you're not 24 seven. I waited and waited and waited. And finally I called another company that is truly 24 seven and they came out and fixed my problem. I did get a text from you this morning trying to set me up for 24 hours more so 36 hours later after my original call you were available. Un believable.