Cummings Plumbing Heating and Cooling

Mark F.

I used this company for several years with great results - however they seem to have gone down hill in the last couple of years. I had a water heater replaced and was grossly overcharged for the unit, so much for trust. I attempted to use them for HVAC repair and realized that the tech was just changing parts - and charging me for parts that should have been under warranty - a neighbor helped with with the HVAC and he was able to get the parts for free? Also trusted them with the annual service but found a rusty mess on the coils that was never addressed. Now I am out several thousand $$$.

Maria S.

I won't recommend this company. It's pushing to sell new furnace, although my A/C is not overused or not that broken or disabled. New strategy of company became all about profit, not about customers. It used be a nice local family business. Now it's a pushy fancy retailers, not a good mechanics.

Dan L.

Do not use this company. They are such a rip off. They will install cheap appliances and WAY overcharge for labor. No transparency for the charges on the invoice. Took advantage of my wife at home alone and ripped us off. Highly NOT recommended. Call another company who is fair and honest.

Alex J.

From November 2019 service: A couple guys came to confirm that the leak in my toilet was due to the wax ring being damaged and that the toilet would need to be replaced. Due to costs, I went with the most economical but they couldn't provide me with options, just the one in the truck. They installed the toilet but I needed them to come back due to the toilet being loose from the foundation/not properly installed. It's still loose today. They were not very friendly and seemed inexperienced. This is closer to 1.5 stars than 2. I will be using another plumbing service.

Tracy B.

Our kitchen sink was draining super slowly. Obviously a problem. We have a long snake and tried to snake it but whatever we did make the water completely stop draining. Time to call a plumber. We called Cummings Plumbing and a guy arrived and touched nothing, turned on nothing, opened 2 cabinets and seemed to not want to simply just snake the sink like I suggested. He quoted me $322 for a snake, $6500 for a permaliner and $18,500 for a whole house permaliner!!! WHAT!?!?. My sink is just stopped and everything else in our home works! I called another business for the first time and were super impressed with Shawn. He called back within 5 min of our request to the business. We made an appointment for the next day and he arrived on time, was very professional and started with a simple solution. He snaked our kitchen sink for $47 and it was fixed! Imagine that! Thank you Shawn. We will call you again.

Mark L.

First of all let me say, this story is 100% true as you couldn't even make this up if you wanted to. I'm away in Phoenix on Friday and My wife calls me screaming Friday morning ""how do I shut the water off?"" We are having our daughters wedding in our home the next day and a faucet literally exploded and created a geyser in our bathroom. Not as easy as it may seem either because it was part of a built in jetted tub with no access point. My wife in a panic called another company who took all day and part of the next day to do absolutely nothing. I called Cummings at 10:30 Saturday morning, I'm having a wedding in 3 hours and I have no water! Cummings had their tech there within an hour and water and toilets working before the majority of the guests arrived! They were quick honest and professional. My wife is a Realtor and has deleted the other co's phone # and will be sending Cummings all her referrals.
Thank You Cummings!

Ouiji T.

If I could leave a no-star review, I would. We called this company in April to replace the cartridge in a shower that was leaking. The plumber was here less than half an hour and did not do a good job. Six months later, we called Cummings again to explain that the shower was once again leaking. Their response to us was, ""Oh well. You only have a 30-day guarantee on the work."" Thirty days. We gave them the opportunity to make things right but they ignored it and we were going to have to pay them--again--to redo their faulty repair. We called another plumber because that company will never get another dime from us. I cannot stress enough that you should go with ANY OTHER plumbing company but this one. They do a terrible job, take no pride in their work, have ridiculous warranty periods, and clearly don't give a flying fig about their customers once they've got the money in their pockets. DO NOT USE CUMMINGS PLUMBING!! You will end up regretting it, just like we did.

Hans V.

Cummings Plumbing was working at the Sam Levitz doing some drain clearing issue. We were trying to leave Sam Levitz with our new bed in a trailer. They were in truck #6. They opened the manhole cover at the end of the side driveway. It was dark and one of the plumbers was waving a flashlight. As we drove up to the corner of the building, he yelled at us, why were we coming this way ( because it was the exit). He insisted we back up with our trailer over 300 yards.
His other truck was behind us. After negotiating the backup and avoided the truck behind us. We went to the front to ask why he was yelling at us. He told us we should have no issues backing up and we were stupid for not knowing how to backup better. He also said we were stupid for not yielding to his flashlight. How are we supposed to know what a waving flashlight means.
He should have had his 2nd truck and cones in place before opening the manhole and blocking the exit!
He should also learn not to yell at his customer's customer!

Perhaps some training is in order?

Richard B.

CUMMINGS PLUMBING SENT Jordan to my house to give me and my wife any estimate on replacing my air conditioning system. Jordan was very professional, knowledgeable and friendly. I would recommend Cummings PLUMBING to anyone who needs work done or equipment replacement.

Bernie C.

Late this afternoon we noticed water on our side yard. After some digging we found that it was coming from the main water line. We turned off the water to the house and started calling plumbers. Since it was after 5, we were told that tomorrow was the earliest we could get it fixed. We called Cummings and within 45 minutes, Junior was at our door to fix the problem. He was efficient and found the problem immediately. Thank you, Junior, for the awesome job. We will be referring Cummings to all our neighbors and friends and we will now be loyal customers to Cummings for all our plumbing needs.