CTX Plumbing & Electrical

Linda T.

We have used CTX for over 18 months and for multiple offices that we manage. They always were timely, fixed the problem (both plumbing and electrical) and we had no problems. They are somewhat expensive, but we could count on them and that is important. This last time we had an issue with a commercial toilet that was apparently overflowing enough to splash water on the floor. We called them out and I got a message they were on their way. Over an hour later, I called to ask where they were and I was told he was on site, but the person he talked to didn't know anything. They went to the wrong suite, which in itself wouldn't be a big deal because we have multiple offices and he simply went to the wrong office in the same building. The first problem is that no one called me to confirm if he was in the right place. I only found out when I called them after more than an hour had passed. The second, bigger, problem was that he couldn't find anything wrong. He flushed the toilet, it did nothing problematic. Then he checked our other toilets and the one next door and said he could find anything wrong and left. I got a bill for $472.00 because they billed a dispatch fee ($80) and 1.5 hours of work. When I complained because that guy was not on site for more than about 30 minutes, they lowered it to 1 hour which was still over $300. I did them that one of our employees discovered that the problem occurred if you flushed it twice in a row and she demonstrated it for us (this was the next morning). I emailed them and explained the problem and told them that due to their billing policies, I wouldn't be using them anymore and their response was NOT to offer a discount to come back but to say "Thank you! It was a pleasure doing business with you.Have a wonderful day!" I have never balked at any of their bills and have always been happy with their service, but that's over. It feel like their new policy is to bill outrageously and not attempt to help fix a problem, which is unfortunate.

Nichole J.

Jack and Ryan were great technicians. Grea customer service. minimal wait time for an appointmen. Diagnosed our problem and fixed it quickly with amazing prices. Will 100% use them again and highly recommend!! 5 service!

Martin F.

i would never use this company. Donnie Martin, the owner of CTX sent my wife and I a threatening letter. they will rip you off as they did to me after I had to pay a $2k plumbing bill when the guy already knew where the leak was. I would find someone else. being a business owner myself, this is unacceptable behavior

Kiran V.

Our kitchen plugs are tripping frequently and I looked up for Electricians nearby. I found these guys had excellent history and reviews. Scheduled appointment with them and they found issue with outdated model in circuit breaker for Kitchen area and replaced with new one. They are very professional and I recommend this team highly.

ella a.

Absolutely TEN star service! Great experience from the minute I called them and talked to their fabulous receptionist Beth, to the electric supervisor, Ben and then Duane and his colleague who came to our house to help provide guidance on our appliances and suggestions.

Chris A.

Exceptional service, quality and speed. Called them and immediately received service.

Scott R.

Once my foundation was re-leveled, a hydrostatic test was done to check outflow and inflow of water. It was found that I had a leak under my house and based on a recommendation received from my regular plumber who does not work under houses I called CTX Plumbing for help.
They sent a couple Plumbers to check it and send a camera through the main pipes and found that I indeed had a crack and leak in the sewer line.
CTX then gave me a competitive price for the work needed and sent two more plumbers to go under the house and make the repair once a tunnel was dug to get to the leak
CTX sent another couple plumbers to the house today who did a great job of repairing the sewer line leak and while they were doing that found a second cracked pipe under my master tub. They went to work repairing that leak and solved the problem quite well.
In all, they were here for about 5 hours. The plumbers that did the work were conscientious, polite, professional, and took great care not to drag mud through the house.
I am very happy with the work CTX and their crews did to solve my plumbing problems and would recommend them to anyone.

Laquetta S.

My technician was Ryan Nunez and he did an amazing job. He was on time and let me know what was going on every step of the way. The repairs done were very reasonably priced. I would recommend CTX plumbing to everyone.

Paul E.

Did a good job of coordinating a two-fer plumbing plus electrical job and getting city permits. Moved a laundry washer box and electrical outlets and then replaced the main electrical panel, added whole house surge protector and car charge outlet. Donnie was helpful in referring a drywall company they regularly use who also did well. They were also very reasonable on pricing.

Sloan O.

Had a handful of electrical tasks/project that piled up around the house. Got a quick response from CTX with a very reasonable price. Tech arrived ontime and was very professional. CTX did a fantastic job on all the tasks: two ceiling fans, couple of switches, and a broken exterior light. Will DEFINITELY be using them for future electrical and likely plumbing needs.