CTR Plumbing

Lindsey D.

My home warranty sent out 2 different companies. Both said that I had a problem with my sewer and wanted to fix it for me. One said that there were roots in my line and they would replace a small section. They never provided an official quote, but they were talking about somewhere between $3000 and $5000. The other told me that my whole line needed replaced, as there is a crack running all the way through. They quoted me $10,000. I found CTR on Yelp. I sent a request for a quote to 4 different places. Erik provided me his phone number right away and talked to me about what was going on. He viewed the video I had of the line and told me that there is nothing wrong with my line, but he would need to do a higher quality video to give a final quote. He originally thought that he could do a spot lining inside of the sewer to keep out roots.

When he came out, he discovered that the roots are not in my line at all. They are in the city's line! He did discover that my line had become disconnected from the city line. He called the city and worked with them to get things taken care of. The city came out today and confirmed that the issue is on their property. They will reconnect my line to theirs and get the roots out of their line at no cost to me!! I am incredibly grateful to Erik for taking the time to explain what he was seeing in my line and my options the whole way through. My uncles are plumbers in Illinois, and they double checked and agreed with what he was telling me. He is very trustworthy and helpful. I highly recommend him. He does have a travel fee if he leaves the East Valley. I found it worth the fee to have him come out for something so complicated and potentially expensive.

Steve E.

Eric is an extremely knowledgeable and reliable plumber. We renovate homes and have used CTR for a variety of plumbing repairs and issues. I would without hesitation highly recommend CTR for any home owner needing a good plumber. We have used many different plumbers and CTR is not only the best, but fairly priced.

David D.

I sent two requests for quotes. One yesterday and one this morning. All I heard was crickets..... I would be scared to hire them at this point. Too bad, their ratings looked great.

Brenda C.

We chose CTR Plumbing because of the great reviews on Yelp. Erik proved that all the reviews are well deserved! Erik was here on time and even called 30 minutes before his arrival as promised. He diagnosed where the leak was coming from, why the problem occurred, how to fix it and how to prevent any future issues.

Erik was knowledgeable, professional and customer service oriented. He wrote a comprehensive report and sent it to our insurance company the same evening of service, as promised. He even gave us advice on a new garbage disposal we had purchased and not yet installed. After reading reviews on the product, we are taking Erik's advise and purchasing a stainless steel disposal and returning the other one. We decided that we will have Erik install the disposal because of his reasonable installation price and the excellent warranty he offers on his work.

Vinny T.

Eric really impressed me. His knowledge and ability to quickly troubleshoot our issues will make him our go-to plumber for future needs. He not only identified and solved the problems we presented him with, but he offered improvements (that I could do myself or contract with him to complete) that would address other issues that we did not raise to him.

Eric fixed our water pressure issues, replaced water valves for washing machine, identified issues with water heater installation and even pointed out ways to improve our dryer efficiency.

Thanks for the quality work CTR!

Janine B.

Scheduled an appointment and Erik came out today. He was professional, personable, reasonably priced, and did great work. I had valves that were leaking outside next to the hose which has been an ongoing issue since I purchased this house. The leak recently got pretty bad and was filling a bucket of water per day. Erik walked me through the construction of the set up and showed me that the valve was not actually serving any purpose as it was not connected to anything. He was able to remove the unnecessary valves that were causing the issue. The set up is now much more simple and most importantly, no longer leaking! While Erik was here, I also had him disconnect a second washing machine I had set up in the garage that was no longer in use.
From the time I called him, he had a very quick response time (called me back within 5 minutes), came out as scheduled and completed the work. I have used other plumbing services in the past but never felt compelled to write a review. I will be calling him for any future plumbing needs I may have!

Sean Paul L.

We had a leaky shower head and some other issues. A previous plumber said it could cost up to $5000 to find and fix a strange odor in the guest bathroom.

We called Eric at CTR and he was wonderful. Very friendly, extremely knowledgable, passionate, affordable and professional.

He was able to fix all our issues for under $400.

I highly recommend Erik's company, CTR plumbing.

The only con is that we can't relocate him to Oregon when we move.

Best plumbing service ever. Thanks for everything, and if we need your services again, we'll definitely be calling you!

Michael W.

Erik is amazing! When we discovered roots in our shower drain our home warranty company stated that they were impossible to remove and it would cost thousands of dollars to redo the plumbing (even under warranty!). In search of a second opinion I called CTR Plumbing and Erik came out that evening to look at the problem and give me a quote. Within 30 minutes he was able to get the drain flowing again, saving us the thousands that the home warranty company claimed we had to spend! Since then he has come out to our home multiple times to fix various issues and has always shown up on time and been honest, friendly, and professional and always takes the time to explain everything he does in a way that is easy to understand.

Dan A.

This last weekend, I noticed it was damp around my water heater. After dealing with the outfit my home warranty company sent me to ( different review) I refused their work and started looking for a good plumber on Yelp. I found CTR Plumbing to be in my area and had high reviews, so I gave them a call. Erik answered, gave me a ball park quote to replace the water heater, and said he could be out within an hour.
Erik was prompt, professional, friendly, and gladly answered any and all questions that I had. We talked over different options, and he explained those options throughly. He came out, assessed the situation, and said there were actually none of the ""extra"" issues the other company said needed to be fixed. He had the water heater replaced within a couple of hours, hauled the old one away, and all for around the same amount the other outfit quoted as ""extra work"".

I was glad to give this locally owned and owner operated company my business, and I highly recommend him.

Sam O.

Really thankful to have found my plumber for life. I used roto rooter at first to help us with a leak in the attic and water softener problems. Roto rooter came in and didn't even know what was the issue, but tried to sell us a water conditioner without solving our problem. Roto rooter also referred us to a shady restoration company that racked up our insurance bill.

After all of that, I decided to look up yelp and found CTR Plumbing and contacted Erik. He knew the issue over the phone, and came out earlier than scheduled and helped us out with the situation. Extremely professional and cares for your situation and laid out exactly what needs to get done.

We've never been through this type of situation and I'm thankful that I found CTR Plumbing and will use them and refer them to anyone with plumbing issues.