Crystal Blue Plumbing, Heating & Air

Kristen B.

Had a main line back-up on a Saturday. Tech was out here within an hour. Quickly identified the problem, did some digging, found our 2-way clean out, and got the job done. He was here for about an hour. Cost us nearly five hundred. We were thrilled that it was accomplished quickly, but wished it wasn't an emergency situation so we could have gotten a more reasonable price. Website advertizes $99 accessible drain clearing. Once ours was located, it was still $225 to do the drain clearing. We had already paid a base premium for Saturday service, so I felt a bit taken on this part, especially since I specifically asked about the $99 deal. Tech was efficient and friendly.

Rico P.

Fantastic company! Used them 2 times and both were perfect. Showed up promptly, explained problem, gave an estimate and completed the work. I would use them again. In fact they are now my preferred plumber and heating specialist.

Wendy H.

Yesterday late afternoon at our house in Loomis, we heard a drip, drip, drip upstairs. Water was dripping from the ceiling down our light fixture. We thought it was plumbing and started to call around for help before all the businesses closed. Tom and Michael from Crystal Blue came to our rescue. Tom was kind, professional and thorough. He discovered the water came from our heating unit in the attic and got Michael, their Heat and Air expert to come out. By now it was 8 PM. Michael identified the problem - incorrect installation of the unit (it is a new home) so that condensate was dripping into the insulation and ceiling. The guys did a great job taking care of the problem and were really knowledgeable about our system. They also took pictures and gave us a complete description of the problem so we could talk with the home builder. We did have to pay an after hours charge (they finished at 9) but much cheaper than ruined dry wall!

Sarah I.

Called them for work to replace a water heater at a rental property. Very nice and professional. I gave them specifications of what I needed including a quote before anything was installed. It took me almost 25 min to get approval from the owner and the tech waited at the house for me to get it. Everything was completed the same day I called. All of my needs were met. I would recommend using this company. Thank you for the quick and efficient service!!!

Ronnie S.

I highly recommend that you call some one else for your plumbing problems. This company will cheat you out of every dollar they can get from you. Mylo is unprofessional and rude. He did work that was not agreed upon and then billed us for thoudsands of dollars. We were absolutely shocked! If you do hire Crystal Blue Plumbing, get EVERYTHING in writing.

monty a.

These guys were impossible to schedule and kept me waiting all day for them. No phone call, nothing. Very poor customer service and communication. I wouldn't recommend them at all. Showing up is the first priority.

Sandra C.

Tom was great. He explained the problem, the options for repairing and his recommendations. Very dependable, completed the work as scheduled.

Jennifer B.

So far so good! Quick to respond, friendly and personable. Looking forward to continued service of the same caliber.

Scott S.

These guys are the best! Tim gave me a fair price and a great warranty, and Zack installed it to perfection. My house get so cold now sometimes I have to turn it he a/c off! I'm so happy with my purchase! I highly recommend Crystal Blue.

Michelle P.

I contacted Crystal Blue Plumbing, Heating & Air for a spring tune up of my furnace and air conditioner at my home. During the inspection the tech, Zach, found the returns in my home were under sized for the square footage of the house and size of the AC unit. Whenever I would use the heater or AC it was so loud in the back of my house because the returns and ducting were too small and they couldn't handle the volume of air that was being forced through them.

Zack returned later in the week to enlarge the return registers and ducting in the attic. When he turned the system on the noise level in the house was nonexistent!!

Zack's knowledge and thorough detail during the service fixed many problems.