Crouse Plumbing

Aaron U.

Steve and Amy are true professionals and provide excellent customer service and workmanship. They were very responsive to our plumbing needs and we're reasonably priced. Highly recommend and I will be calling them back for any future work.

Michael L.

They are absolutely the best. I needed to have someone come out and find and fix a leak. They came out and did the best job. They are honest and have a fair price. I highly recommend them!

Richard M.

This was the first time hiring Crouse Plumbing. Steve came out very quickly and the job was done right. Great communication and friendly service. It was a small job, but he still made it a priority and got to me ASAP. I highly recommend Crouse Plumbing and I will contact them again for any further needs.

Haroldo Q.

Steve is truly an amazing and genuine person overall and his work is impeccable. He is a trustworthy worker and goes above and beyond with his customer service. I recently met Steve when I needed after hours service; hence, my toilet downstairs was clogged. I needed the work ASAP because I am in the middle of selling my home and starting the open house. Steve was able to promptly repair the issue which ended up being a little more than what we expected, but he was able to take care of everything in no time. In addition, we had another minor issue with our sink upstairs and Steve genuinely agreed to fix it right there and then after working hard on fixing our toilet issue downstairs during after hours. We highly recommend his services if you're looking for someone with integrity and honesty. Thank you so much for everything Steve and Amy!

Gene S.

Oh my gosh! We are a repeat customer. We needed a new kitchen faucet, so we purchased one at Lowes that looked similar to the one we had previously installed by Lowes. Well, the new one didn't fit. Steve went the extra mile (literally). He went to Lowes AND Home Depot to select one that WOULD fit and installed it for us. I can't say enough about Steve and his unbelievable customer service.

We are totally satisfied with his dedication to doing a great job and to doing what is right.

Mike W.

I hired Steve to install a Grundfos water pressure pump (he cleared a drain blockage previously). If you want an honest plumber who charges a fair price, you want Steve. He is focused on client satisfaction and customer service. His work is excellent.

Scott P.

These guys do a great job. We refer them to handle our clients and everyone has been super happy. The pricing is very fair and they always answer their phone. I highly recommend Crouse Plumbing.

Jan T.

Always love reviewing great companies. Went to review this and found I already did. This time is for a big job though.

Steve installed a water pressure pump for us to boost pressure for our city water.

Not only was his bid better than 2 other companies, but he found a way to locate the pump at a far better spot. He did this on his own without prompting...by thinking the project through. The others were going to put the pump at the street but he didn't like that idea and suggested installing it at the house.

The job turned out to be more complex than expected because the builder had decided to locate the water main UNDER the sidewalk.

This is where Steve really shined. Instead of breaking the concrete, he did the amazing thing...we had a big hole dug for him and he crawled under the sidewalk to hook up the pump successfully. This was truly over the top! It would've been so much easier to break the concrete. No extra charge.

At one point, Jill came to help. She smelled gas leaking near the work site. We had never smelled it before. Steve was able to fix the leak. We got way more than we bargained for.

This team really is super in every way. They show up on time, schedule quickly, do the job right, and they even clean up beautifully. They are happy and upbeat as they work...a pleasure to be around.

I can't say enough! Steve thinks about every step of the job. He was obviously determined to make us happy. A few times I told him something was good enough...like the way the concrete slab had been poured tilted toward the house instead of away (someone else did this part). He fixed the tilt anyway because he wants it to be right.

Steve takes pride in his work. So does Jill. And it shows.

RD H.

Where to even begin i have been going to Steve and Jill since 2015. Anytime I have ever had a plumbing issue since owning a home they are who I call. The price that is quoted has always been the price I have paid. Very reliable and great work and they actually care abut you. They have saved me a few times and have saved me again with a massive leak in my house. Got the right restoration company out the same day to start drying everything constantly checking in with us to make sure everything is going as planned. Told us if we need anything to let them know and they will be there. I will never go to another plumbing company as long as Crouse plumbing is around. They are pretty much like extended family at least that's how they make us feel. Love Steve and Jill they are awesome

Charles Y.

This review is about the remodel of our shower in the master bath. Work performed, remove old shower enclosure, shower pan and hardware. Install new shower enclosure, pan and hardware. Our experience was completely positive.

Elements we especially liked:

Communication: Throughout the project there was good communication about what we wanted. Steve answered all of our questions in a patient and thoughtful way, never rushed.
Easy Selection of new components: After discussing what we wanted with Steve at his site visit, Amy (office support) emailed us options for the enclosure and hardware.
Clean up: The removal of the old shower is a little messy because you have to cut into the wallboard. Steve is meticulous in his clean up.
Good value: Price for the work was competitive and reasonable for the amount of work involved.
Craftsmanship: Watching the project unfold, it was obvious that Steve and Amy knew what they were doing and cared about doing good work.

We were very pleased with the outcome and can recommend Steve Crouse Plumbing without reservation.