Cronin Plumbing and Heating

Tom C.

We fired Cronin a few years ago and are still dealing with their shoddy work. They did not cement PVC fittings, letting sewer gases/odors escape; they did not properly pitch their pipes, so we have issues with drainage and condensate backups; they did not install the correct exhaust & intake hoods for tankless water heaters, so rain can be pulled into the intake and damage the water heater electronics.

Richard K.

Great Guys,,,,,, I' am an architect and have been in the building industry for longer than I'd like to say. I would't trust any other plumbers in my home other than Cronin crew.

Joe L.

2023 is the year I start writing reviews for exceptional services! Cronin Plumbing and Heating is the first one that I wanted to write about. Long story short, these guys are professional, organized, and act with urgency.

For me, I reached out because the gas boiler for my baseboard heating died and the pilot light no longer lit up. I asked for a referral from my home inspector and that's how I heard of these guys. Initially, I thought that I just needed to replace the thermocouple, so I called Cronin for a price quote. Nick picked up the phone and asked for some photos to help confirm my assessment and so that they could provide an accurate price quote for parts and labor.

Sadly, for me, when Pat showed up the next day, he discovered that the thermocoupler was the least of my worries. The boiler showed signs of roll out, where flames, soot, and possibly carbon monoxide was reverse flowing into the apartment instead of the exhaust vent. The safety controls on the system had triggered and stopped the gas from flowing for combustion. This unit was primed to be a fire hazard if it were to continue to be operational. Pat explained to me what the issues were and laid out two options - waste a lot of money and time finding someone who can service the current unit and power wash the insides, which itself would costs several thousand dollars, or replace the entire thing and have a new furnace with 20 yr warranty. I chose to replace.

The team then left the site to find parts and to price out an estimate. Pat personally gave me a call about an hour and a half later to touch base, confirming availability of materials and also gave me the overall cost. He then had Nick generate a work order for me to approve and we clarified a couple of items, the team went about sourcing all the material that they needed. Payments are made in three tiers, 60% upfront for material acquisition, 35% after the work is done for the labor, and the final 5% after permits and inspections are completed.

Once I approved, Nick called me the next day to let me know that they had some people available to come over to take apart and remove the gas boiler to prep the site for installation. This was done super efficiently and the crew was awesome. The crust and debris from the old system was vacuumed up and the pipes were drained - everything was ready for installation day.

Installation day started early - the crew arrived at 8:30 and proceeded to get to work. They brought in a work table and a step ladder along with a bunch of gear needed to fabricate the ductwork and the piping for the new system. Because of the tiny closet that this system needed to fit into, they made sure to measure and measure before finalizing the installation spot and hooking everything up. Six guys rotated in and out of my apartment bringing stuff in, hauling stuff out, going to Home Depot for supplies, etc. It took them until about 4:30 to wrap up and give me a final walkthrough, which was thorough and detailed. The new piping is immaculate and they made sure the structure was set up so that maintenance on the system could be done without the need to take the whole system apart. This is top grade work that is worth every penny you spend.

Highly, highly recommend.

Nolan M.

Hot water heater with a full house, the day before Thanksgiving. Cronin came out as promised and quickly remedied the problem. I didn't have a local plumber but now I do. Highly recommend Pat and his team.

Pascale N.

Cronin Plumbing is just fantastic. They fixed an serious leak under my kitchen sink and installed a new faucet. They are totally professional, on time, and reasonably priced. The quality of their work is top notch and always leave the work area looking better than when they came. They have also given me advice about how to proceed with additional possible repairs--washing machine that leaks and bathroom sink with leaks. When providing advice, they NEVER push you to do something that will drive up the cost. Instead, they give you expert advice that is always in YOUR best interest. I cannot recommend them highly enough. Cronin Plumbing is THE BOMB!

Annette P.

I had to put in an emergency replacement for my furnace which was leaking carbon monoxide. Cronin helped me pick the best combo unit for my condo. The team gave me several options, walked me through each scenario and were always there to help answer any questions. 10 stars for customer service. Fair pricing and very knowledgeable for older jersey city buildings.

Lauren P.

We had a leak under our kitchen sink 2 days after the shelter in place order was in effect in Hoboken and had to turn the water off to the entire apartment (at the same time all nearby grocery stores ran out of plastic water bottles). Cronin plumbing was the only plumber we called who responded and was willing to help. Pat and team came the next morning, put on protective gear outside of my apartment (masks and gloves) and fixed the problem within 30 minutes. They explained what the problem was, why it happened and how they were going to fix it so I knew I wasn't being scammed. Great people, reasonable prices, and took all appropriate precautions given the circumstances. They will be the first plumber I call from now on.

Kat S.

Working with Cronin was an amazing experience. The team was extremely professional, communicative and efficient. They worked with us on the hottest day of the year installing our A/C unit, connecting a water line to our fridge ice maker, straightening out a waste pipe, installing a new hot water heater and fixing some minor plumbing work that had been done incorrectly by the previous owner of the house. While they were here, they were so careful to make sure that everything was done correctly, to our liking and that they didn't mess up anything in the house. They made great recommendations for products that we needed and provided everything at an affordable cost. They were done by the early afternoon and they came back three weeks later to check on the work that was done and make sure that everything was working perfectly. We're new homeowners and we will be working with Cronin for everything plumbing and HVAC related going forward, they're AMAZING.

Marina F.

Pat was wonderful and so helpful! Would highly recommend! A couple of months ago we had issues with a clog in our HVAC causing leaks in our apartment. We called someone to come out to fix it (a different business) but ended up having the same issue come up again and even worse. This time we called Cronin Plumbing and Heating and Pat was able to come out the next day. He was prompt, and extremely thorough, helpful and knowledgeable plus his price was extremely reasonable. We are extremely satisfied and will definitely be calling them again for any future needs!!