Crisafulli Bros. Plumbing & Heating Contractors

Bill Z.

I hired Crisafulli for a project at my house recently, and I was pleased with the work. They were at my house three times. The first was a general consultation to investigate the problems I was trying to resolve. I decided to purchase a generator from them, and the second visit, a couple of days later, was to consult with a specialist on the purchase. I was able to get three discounts - which of course means they had wiggle room in their prices in the first place. Regardless, about a week later, a team of three installed the generator in approximately five hours. They did make a small slip-up during the installation, but they put a temporary fix in place immediately, and the crew remained on site until a needed part was brought to my house to complete the repair. Everyone with whom I worked or spoke was professional, informative, and courteous. I'll keep them in mind for possible future work.

Trent D.

Scheduled a service appt. a week in advance. Called the day of the appointment and they had no record of my appointment. They pulled the usual nonsense..""well who did you speak to"" I spoke to one of the two people in your office who schedules service calls!!! So sick and tired of this BS!!! This is the new normal incompetent way of doing business. It always falls on the shoulders of the consumer to make multiple calls and follow up just to get to service provider to do what they are suppose to do. How ironic that they claim to provide ""red carpet service""

Jeanne S.

I had some remodeling done in my bathroom. John and Jim were wonderful and they did a fantastic job. They were prompt, polite, patient ( I am having some hearing issues and they were willing to repeat everything for me), conscientious, courteous, and hard working. They were also very accommodating. They were willing to do some additional work (painting my ceiling, putting up border paper) and I appreciate it so much. On a scale of one to ten I would definitely give them a ten even though I would rather give them an eleven or twelve! Thank you John and Jim so much! Crisafulli Brothers is lucky to have them.

Jeanne Settanny

Debbie H.

Our hot water heater needed to be traded out.
First of all this company went & bought the most expensive HWH, the price was unbelievable. Never cleared this purchase with us.
Second, the company delivered the WRONG HWH. They installed one for Propane. After it was installed we find this out. They did ask if our old one was for propane or gas. We told them gas several times.
Third, they installed & left & said we should have hot water soon.
We called them back no hot water.
They came out again. Now they needed to order a part, after they had already converted this HWH.
These guys were unprofessional & had no idea what they are doing.
Woke up in the morning to go to work, no hot water.
Our patience is running thin now! We have been without hot water for 1 week.
We have left our name & phone # with whoever is in charge. NEVER HEARD FROM THIS COMPANY.
We find out this MONAHAN & EVERY PLUMBING& HEATING is being sold to a well know Company here in this area. We have placed a call for them too, heard nothing.
This company is not worth the aggravation & $$$$$.
Stay away, far away.
Very disgusted & stressed out!!!!

Pete P.

My wife and I are SO HAPPY we tried M & E for our plumbing and heating needs. We built 8 years ago and have a complicated system incorporating solar hot water, solar PV and an on-demand furnace with radiant heat in three zones. It's at the age now where little things are beginning to show their age. We've called M & E twice now in the last six months, and both times their employees arrived as scheduled, were completely knowledgeable and professional, cleaned up whatever mess might have resulted from the work, and were pleasant and polite and considerate. Both service technicians offered advice on what we could do to minimize future problems. (And both were upfront in admitting they weren't solar professionals and that they would advise us if they felt we should ask for solar-specific assistance.) The bill in both cases was reasonable and fair. Courteous, prompt, professional service at a fair price -- what more can you ask from a plumbing and heating service company?

Alison P.

Prompt and professional! Reasonably priced and excellent work to install a dishwasher and fix an error from when one was originally installed - it had been connected to the garbage disposal. That eventually wrecked the dishwasher. Now the systems are separate and working well. Thanks!

Walter L.

Here's a term you won't find used elsewhere: Ray & Company do elegant plumbing.

It's that simple: elegant plumbing, done by personable plumbers. You can't ask for more than that.

It's such a relief, being new to the area and needing work done. Thanks, Yelp...we now have our plumber for life!

Shayla W.

These guys did an amazing job replacing my hot water heater!! It had a leak the night before & Ray called me first thing the next morning & had 2 guys over working on it before 8am!! I was absolutely blown away by how prompt they were & how professional they were!! Such phenomenal customer service!!! I highly recommend Ray & his team!!!

Ken S.

They do good work, the field techs are polite and know their job. The company doesn't care if your a returning customer or not, they will charge you full price for everything they do. So if your looking to hire a company for long term service I would go elsewhere. I have worked for many companies who would appreciate their return customers, This company is not one that does.

Clare G.

Hands down some of the best professionalism I have ever seen!! I totally screwed up a DIY shower handle project and on short notice Tom and Chris showed up and were in and out in a little over an hour. Both Technicians were knowledgeable and explained everything they were doing. Super stoked there are still great tradesmen out there!!