Creative Repipe

Balvant P.

Great company to do business with. Ken explained everything I needed to know in detail. He answered all my questions and addressed the concerns I had. I had four estimates and creative quote was higher than the other three but it was Ken that really made me go with them. Ken was able to adjust somewhat on my quote. I was most impressed with the presentation provided by Ken on the company and options in determining the project effort and cost. The brochure provided with the quote was very helpful. Any time I called him he always replied to my call. He has excellent professional attitude.

The re-pipe crew showed up ahead of time and were prepared to work with everything they needed. The installation crew did a fantastic job, they completed the job in 6 hours with no mess left behind.
The crew knew exactly what to do. The crew chief Valentine and his son Valentine Jr. were extremely professional including the rest of the crew. Again the crew was really well trained and did an excellent job repairing all areas.

The drywall team did an excellent job patching up all the holes needed for the installation. They also finished the job in 6 hours the very next day. Drywall crew chief Jorge Leon was extremely professional.

Both re-pipe crew and drywall crew protect the walls and carpet by covering the areas with plastic. I highly recommend this company if you need a re-pipe. All parts are US made. Creative re-pipe warranty is much better than the other three companies I spoke with. That means they stand behind their work. You will not be disappointed with the quality of work performed.
Thank you for a job well done!

Hector C.

Competitive pricing and seems like high quality materials. Repipe crew came out, made sure to tarp and protect the walls and floor, and finished the job in one day. Patch crew was excellent, matched the walls very well to the original textures. Have to drop them down one star for the lack of communication with my contact on scheduling and minimal response from the team on text and emails but overall I am happy with their work.

David A.

The entire Creative Pipe team was extremely professional and delivered on time and on bodget. A good experience working with them! Most impressed with the presentation provided by Alex on the company and options in determining the project effort and cost.

Tim C.

We had our previous home repiped in Ladera Ranch, so I already understood the process. We ""inherited"" some 40 plus year old corroded copper plumbing when we purchased our condo 4 years ago. We already had a couple of leaks, and one involved our home owner's insurance.

I wasn't entirely satisfied with the previous company we used, so after some online investigation, I gave Creative Repipe a call.

Their sales/project manager Ross Chagovets came out to our three level condo and we walked our home: three bathrooms, two with dual sinks, and 7 sinks total. Plus three toilets, 2 showers, 1 soaking tub, 4 outside hose bibs, a washing machine, and a refrigerator with water dispenser and ice maker.

Ross is a consummate professional, and very confident in his company Creative Repipe, and why they are very good at what they do. He really emphasized the quality aspect of the work, including copper stub outs throughout the home, high quality Pex product to replace the corroding copper plumbing, and most importantly, very experience plumbing crews and patching drywall crews.

Ross was eager to earn my business, and he diligently followed up with me for one to two weeks, until he did earn my business. His plumbers Valentin Sr. and Jr. came out after Ross, before I signed my contract, to also walk the home. They assured me that my stone surfacing in the master shower would NOT have to be cut into, and also the wallpaper in our half bath would also Not be destroyed. That was different than what I was told by a larger competitor. The Valentin twosome gave me confidence - as they are very experienced and have seen and done it all.

The 8 man plumbing crew with Valentin arrived at 8:00 am on a Monday morning, and they had my water turned on with the whole house repiped with Pex seven hours later - just like they said they would!

Our city inspector came out Tuesday to pass the plumbing, and Francisco Tavares (4 man patching crew) arrived at 8:00 am Wednesday morning. They patched all the various holes, and screwed in drywall throughout the morning, and we waited for the city inspector to show up early that same afternoon, and he passed their work.

Francisco and crew then put the wet mud on, textured the vertical walls, and even were able to duplicate a ""popcorn"" ceiling look in the guest closet - something a competitor told me they would NOT be able to do.

The cleanup both days was good. You have to be realistic - your house is going to be in a state of chaotic mess. BUT, we were pleased that the project was basically over in three days, and that we were able to start painting some select areas 2/3 days later.

I have attached some photos of various aspects of the project, including my stone master shower, which was not cut in to. We finished painting the decorative blue/green accented wall in our living room, so I took a photo that represents ""after.""

I highly recommend Creative Repipe, and ask for Ross Chagovets.

Napoleon D.

Highly professional and punctual, offering competitive pricing. I strongly recommend reaching out to them for an estimate before you choose a vendor.

Danny V.

Fast service. I got a slab leak and called for estimate. They came the following day for estimate and did repipe the day after. They had the best price. The patch team did a great job.

Naoko O.

Absolutely professional and hard working crews! Especially Valentine Jr and Sr are so knowledgeable and informative. I am very pleased about their work. Highly recommended

Steven T.

Overall I am happy with the company and the job they performed. The repipe crew was awesome and fast. They were like a well oiled machine and had my house replumbed and the water back on in one day. They get 5 stars. With the patch crew we did not have the same experience. Although for the most part they did a pretty good job patching and matching the texture on my walls, they were sloppy and did not clean up very well. We had one area under our kitchen sink that was not patched at all and in the garage area they did not take the time to finish the patching very well. There was excess drywall mud on my new water heater, floors, base boards, and storage racks. They should have been more careful in putting plastic over items and cleaning more thoroughly. I did notify the company and they came back the next day and rectified the issues. I give the patch crew 3.5 stars.

Barry W.

Truly amazing job. They completed in just two days and gave me a loop for a water softener. they were not the lowest price and not the most expensive. Materials used were all top of the line. Ugly that we needed to do this job, but we picked the right company to do it.

Andrew D.

Customer service was very attentive and quick to respond, and the work crew were on time and accommodating to any requests, professional friendly, Ken the job supervisor was very easy to talk to and answered all concerns and questions, will definitely recommend to others needing Repiping