Crandall's Plumbing, Heating and AC

Hion L.

My water heater had unexpectedly sprung a leak in the middle of the night and I called around several local plumbers in the morning. Crandall's returned my call within a half an hour an gave me an estimate over the phone. I was told that they have a fixed pricing for water heater install. Within a couple of hours they had sent one of their guys to do the job. He took out the old water heater and installed the new one in just over an hour. I was impressed with how efficient, courteous, and clean the service was. To top it off, they were even cheaper than the other places that I had called. I appreciated the fact that I didn't have to spend any time trying to listen to them upsell me more expensive equipment or take advantage of the fact that it was an emergency situation. Very honest and professional.

Grace K.

Sam is a professional, friendly, and very accomodating plumber. Crandall's pluming staff members, including Sam and Angie, are very well-trained and helpful. They really know what customer service is all about and are the one of the highest quality professionals that you can hire and trust. Thank you very much, Crandall's plumbing!

Yelping T.

Great plumber to come out from a Sunday morning call and really took the time to diagnose where the water was coming from and saved lots of damage. Informative and casual in demeanor. Very knowledgeable, professional and showed up when they said they would. Pricing upfront & clear and was not the most expensive of the Sunday quotes - cannot say that about the drywall repair company they recommended (Dry Force) for repair: see my review for that company!

Mark Y.

Great workmanship, very courteous technician. Went to file invoice away and noticed a discrepancy between the over the phone quote and bill for a replacement water heater. Originally quoted 900 over the phone, but charged 990. Quote also included a new pan, but technician said the old one fit. Looking closer at the pan and the water heater, the cover doesn't fit correctly. I'll try to call back for an explanation.

D M.

First let me say, Crandall's plumbing is very curteous. That being said, I called them to check a leak that was underneath my house. After searching, the plumber stated he could not find a leak and that it must be coming from the sprinkler system. Long story short: there was a leak in the house, not the sprinkler system. I spoke with Mr. Crandall who admitted they missed something their first visit around and was more than willing to give me a discount for the trouble. Unfortunately, when the issue is plumbing and possible water damage and I pay for a leak detection, but detects nothing, all the time spent looking elsewhere caused more water to go underneath the house. Like I said, they were willing to give me a discount for the mistake which I really appreciate, but on that same token, I cannot give a perfect 5 star rating if I did not receive what I paid for.

Ted S.

It was not an easy job - but on a sunday at noon, I called with a main line blockage to the street. In less then 1 hour a plumber shows up. Clears out the line after a couple tries... like I said it wasn't an easy job, and whoosh - happy home again.

Professional, well staffed, and easy to work with.

Vanessa P.

I love Sam and his crew. I've used their services a few times now and have been very satisfied with their work. They are very reliable and professional. Its nice to have found a crew and company you can rely upon and trust. I highly recommend them.

Joe D.

These guys are first rate. I'll recommend them to friends and family.

En H.

Pretty good service. Prompt and polite people came to fix my main drain clog. I highly recommend them.

Michael H.

Needed an underground water service line replaced. I dug the trenches and then called a couple of local plumbers for estimates to put in the line and make the connections. Crandall's estimate was very fair and they were able to start that afternoon! Sam and the crew were very professional and personable. They made good recommendations and the work was quality, quick and clean. I would highly recommend their services.