CPR Drain Cleaning

Davy R.

I called them on Saturday evening asking if they provide emergency plumbing because my basement had flooded. I explained what was happening and he said they could get guys out the next day, great. They sent drain cleaners to the wrong address first of all, and when they got to our home they realized they were the wrong people for the job. Still charged us $140 service fee even though they did nothing. When I called back to reschedule actual plumbers I confirmed they do in fact do that type of job, and asked if we can use that service fee for when the correct people come back out. The man on the phone told me that I would have to take that up with ""the shop"" when they come - even though the techs had told my husband that that man on the phone was the owner so I'm not sure how that wouldn't be his responsibility. He said they'd call me the following morning to let me know when they could be here. A woman called me and said they couldn't come out today (Monday) but they could on Tuesday. Fine. I called Tuesday morning to check when they'd be out so I could be there, and another woman informed me that it was actually scheduled for the FOLLOWING Tuesday. So I canceled it, because it cannot wait one week. So now we are out $140 for literally nothing, when the entire miscommunication was on them. I explained what happened and they should be able to understand what I need - because I am not in this profession. The guy told me that he thought I said I had sewage backup, which I absolutely did not say. And he acted like it was my fault. Their techs have been out to us before and they themselves had been great and helped us out, but unfortunately their dispatchers are terrible at communicating. We would have continued to use them, but now we will not again.

Lauren D.

Cannot say enough about this team. My basement flooded and I wasn't sure what to do or who to call. So....hello google...

I called on a Friday and was told they were overbooked through Tuesday. The lovely lady answering the phone said she would still take down my info in case there was any time that came available. Within just a couple of hours, they had techs who could help.

The techs showed up when they said they would, very quickly assessed the situation and just as quickly resolved my issue. Techs were nothing but professional, efficient and so kind.

Fantastic experience and don't hesitate to give them a call!

Caroline L.

Came out to replace toilet and bathtub knob. Didn't have parts for the toilet, so took an hour to go get parts and charged an hour for that time. Was not able to fix bathtub knob, still leaking when they left. Didn't know how to disassemble the bathtub knob. Very, very disappointed in their service. Over charged for the total amount of time worked. Will not be using them again.

Majalisa M.

We called CPR after a sewer back up with all the rain a couple of days ago. It was too late Sunday for them to get out, the schedule was full. They added me to Monday and were here in the afternoon. The cleared the drain AND cleaned the area!! They were helpful and offered some strategies for moving forward. Hope I don't need to call them again soon, but I do I will not hesitate!

Christopher A.

Had them come out fix my shower with new parts and still leaking waste of money and time they was going to recharge me to come out and really fix it "" the 30 days was up "" but my shower still leaking DONT WASTE YOUR TIME

Roger B.

CPR Drain replaces and cleaned out one of our gutter drains to the street. Ron and Justin were excellent. Very professional and helpful in explaining everything they were doing. Could not be more pleased. I also feel the cost was very reasonable considering the time and work that need to be done. Would highly recommend CPR.

D G.

My basement flooded & my neighbor had used CPR to clear her drains & recommended them. I had called everyone in town & most said they could not clear my drains until the water was pumped out of the basement. A restoration company was here pumping, but the progress was really slow. I called CPR back and they agreed to come take a look. Alex ran into multiple roadblocks (sewer pipes inaccessible, water too high), but was determined to try to help. He called his office for suggestions, found another sewer connection in an out-of-the-way corner of the basement & ran his giant heavy machine from upstairs since he couldn't haul it down the stairs in the water. Absolutely amazing determination to solve the problem no matter what. The bill was $240 (2 guys). Ridiculously cheap & super effort. Highly recommend.

Mike A.

Awesome same day service for a sewer backup. Professional and nice techs came out within the hour and they cleaned up when they were done.

Cat B.

FABULOUS! After a much more popular, well-known plumbing people failed to fix my problem, and then quoted me $900 to do it, CPR came, and with experienced folks, were able to clear the drain in 10 minutes for a fraction of the cost. They cleaned up well afterward, and I can't imagine how it could have been better.

These will be my guys from here on out. A+!!!

Holly G.

CPR Drain Cleaning provides great service. They were recommended to me for main sewer line repair. No one wants to have their yard torn up and pay the huge amounts it costs to do that. But since it had to be fixed I am glad CPR was the one doing it. Very fair price & Dave & Robert made sure my yard was put back as well as possible - even came out a second time to do so.