Coy's Plumbing

Dianne T.

Coy's Plumbing arrived to address a problem of an odd noise under the house. A copper pipe had a large leak and was causing an electrical sparking issue as well. The technicians needed the water and electricity to be shut off, which was done. Parts were needed (not on truck) to make the repair. Both took off, returning 2 hours later from their round trip from Prosser to Sunnyside to get the copper pipe. The fix of the problem was excellent; their work only took 1 hour 15 minutes to complete the task on site. However, after showing me the invoice alleging 8.5 hours of labor, it turns out they charged the time for both of them to go get the parts needed, 2 hours for round trip to Sunnyside (total of 32 miles). Instead of leaving one behind to prepare the old pipe, they likely charged the time it took for lunch (just guessing by the length of time they were gone). I wanted to talk to the owner, who was unavailable all week, into the next week. So, I paid the exaggerated bill including the 8.5 hours labor, but want to warn others of this abuse of charges.

Carol C.

I called and was told the Plumber would call me back to schedule the appt. After I didn't receive a call I called again the next day and was told maybe he was tired and didn't want to call anyone, was told he would call me for sure. NOPE never called. Guess my money or I'm not good enough for them to bother with working on my house.
DON'T WASTE your time calling them, find a different plumber. It shouldn't matter how big or small the job is, I truly don't know how they stay in business.

Frank S.

I wish I could give them a big fat ZERO!

Guy show's up complaining about calling him on his cell phone #, that he gave me the day before, to verify his arrival to my house. Threatens not to do the work because I complained about his company and their dispatcher. Proceeded to work(snake my septic line) and could not clear my drain line from the house to the street and just gave up.Their Website CLEARLY states that they can excavate and repair underground pipes but he Recommended that I ""call another company"" because he was ""too busy"" and was short handed. Most unprofessional display I have seen in a long time. I DO NOT RECOMMEND THIS COMPANY FOR ANY TYPE OF PLUMBING WORK!

Sam C.

Good craftsmanship, They did there job well. The price was good. But they didn't clean up after themselves, left a big mess, a big mess! Our Freezer has black all over, they didn't want to speak to my Mom because she
"" she wasn't the person who originally called "", which I don't know what that had to do with anything. She knew what the problems were so she could have answered their questions. Overall I was more disappointed then I was happy.