Cox Plumbing

Bosco V.

They are awesome. I called Cox because the hot water stopped. Cox Plumbing did not gouge me with a fee to come look at the water heater, instead he came to the apartment and told us what it would cost to fix. It turned out the heater was under warranty, and Cox Plumbing worked with the manufacturer to get replacement parts at no cost or inconvenience. The part arrived and he installed it at a very reasonable price and provided me with a 1 year warranty on labor. I would highly recommend this plumbing company.

Bob F.

Excellent. I had a 30 year old gas water heater that unexpectedly exploded. Fortunately I found out about it while at home only moments after happened. What a mess all over the basement!!

Of course, it had to happen on a Sunday when the plumber I usually use, and all other plumbers for that reason, we're closed.

I contacted Mr. Cox on yelp, and just a few minutes later he back to me with a very reasonable bid and he had a new water heater installed that afternoon (along with a brass drain faucet, not the included nylon one which would've been weaker).

He got the job done, showed up on time, was pleasant to work with, and was available on a Sunday, not much market ask for.

Thanks!

Ajay S.

Excellent communication and response. Came on time with mask and shoe covers. Diagnosed why kitchen faucet was leaking and fixed the leak. This is the third time I have called him and will continue to do that.

Mat B.

Technician arrived an hour later than the appointment window with no communication about the delay. I appreciate that they wore both a face mask and shoe covers. I clearly explained where the leak was coming from but instead of listening, the technician began to blame the leak on another issue. In their attempt to self diagnose the problem, they would have caused more water damage unnecessarily. Had I not advocated for myself, the problem would still exists. My biggest issue is when contractors try to sell a solution, essentially lying to a customer, because they think they're uneducated. Over $100 got me a tightened compression nut and a wet floor. I'm happy that the problem seems fixed for now but will not be using them for any future service.

Erkan P.

Great communication. Timely service. Quick acting and thinking. Well prepared and affordable. Definitely recommend Cox Plumbing!

Patricia M.

He responds very quickly, he works late hours. They let you know before arriving and lets you know when he leaves (if you don't live there). Very pleased with the service.

Daryll B.

Long overdue review. I highly recommend this service provider based on skill, customer service, and reasonable prices. In 2019, my old water heater stopped working two days before Thanksgiving. As I do with most things, I went to Yelp to research companies. Cox Plumbing had strong reviews and they were local. I called and Osaro came out that afternoon to provide an estimate for repair or replacement. It was determined that the repair was not a cost effective option compared to replacement. The quoted price was $500 less for a Ruud water heater than the nearest competitor (I always get multiple quotes for services such as these and you should too).

A full install was scheduled the day before Thanksgiving. Within a few hours the water heater was up and working. However, on Thanksgiving morning there was no hot water!!! Peeved, I called Osaro about the issue and frustrated because my meal preparation and subsequent dinner would be ruined. To my surprise, and relief, Osaro got to my home within an hour of my call on Thanksgiving morning!!! He discovered that my HVAC unit (which he did not work on or touch) had a minor propane leak at a connection that was close to the water heater. The safety sensor on the water heater shuts it off if propane or natural gas fumes are detected. He tightened and sealed the connection but had to get a small part for the sensor (the part needs to be replaced if it is tripped). Of course, being Thanksgiving morning, the supply house was closed.

Osaro called the owner of the supply shop, whom he worked with often, to explain the predicament. The owner agreed to meet him at the shop on Thanksgiving morning to provide the small part ($10 only but critically important). Osaro drove there picked up the part and installed it before I even cajun fried my Turkey. Hot water was working in time to prep the bird and wash up for supper. That is A+ service. He could have easily brushed me off until after Thanksgiving and no one would have begrudged him.

One year later, I have had no more issues from the water heater. Also, I have found the most customer focused, reasonably priced plumber in the area.

Five stars. Highly recommended. No hesitation.

Katie B.

Cox plumbing has helped several of my sellers repair major issues, without major costs. Found solutions and repaired at half the cost of previous quote. Sometimes hard to reach since they are very in demand! Highly recommend.

Michael G.

Osaro and his crew did an excellent job replacing a part of our main sewer stack. Osaro's communication and friendliness made the entire experience less stressful and easy to manage. With great rates and great work, you can't go wrong with Cox Plumbing.

Yuliya Y.

I'm a satisfied and happy customer and you will be too! Bought a fixer upper with multiple plumbing issues, from hot water not working in the shower, to toilet backing up into the bathtub, to a malfunctioning diverted, and several more. Got paired up with Cox Plumbing through a home warranty and so glad that I did. The communication and response from Cox Plumbing was quick and professional, with a plumber on site within 24 hours for the non-emergency issues and within a few hours for the emergency situations. Every single plumbing issue was resolved very well, from start to finish. Highly recommend for any and all plumbing issues you may have now or later!