Courtesy Plumbing

Pete F.

I've reviewed before but wanted to share my last 2 experiences. During the brutal cold this winter I had a pipe burst in my basement. Courtesy Plumbing was out first thing in the morning to locate the broken pipe and repair it. After finding 2 split pipes Matt Blankenship cleaned the area and told me what I needed to keep if I needed to file an insurance claim.

Because I'm more afraid of water than electricity, I had then out today to replace a toilet that had a bad seal. Again Matt Blankenship showed up ...gave the quote up front and while we had the toilet pulled up to replace the wax ring we had the bowl replaced too. Again, excellent job and left as clean as when he started.

We have been using them for years and every time they're in we know why!

Sarah S.

I used Courtesy in the past and they did a great job, but a month ago I called them for an electrical issue, a return vent issue and two plumbing issues and they only fixed the return vent issue.
When I called to tell them this, the lady who answered the phone, who wasn't very nice, said I would probably be charged again despite the receipt saying they give a 30 day guarantee for their work.
I will never use them again and would not recommend them to anyone.
Sarah St John

Margaret W.

We had a water pipe burst during the very cold weather, called Courtesy Plumbing at 1 in the morning in a panic. The person who answered the phone was very kind and reassuring, in spite of waking him up! The plumber, Dave M., as out to the house by early afternoon to repair the pipe. He was efficient, thorough, professional, very pleasant and informative. He explained each step of what he was going to do, and made recommendations to prevent future problems. He explained the charges in advance. Courtesy Plumbing has done work for us before, to the highest standards. HIGHLY recommended. Thank you!

Tony C.

Justin came out for a major leak. We had no idea where it was coming from.. He did some incredible detective work and solved the problem.. I am not sure how he did it but I was impressed. He was a gentleman and explained the solution in terms that were easy to understand.. WE will use this company again, I hope they are all like Justin. 2/4/2019

Mark M.

Had a plugged drain. Technician came out, took 15 minutes to clear the drain and then charged me nearly $350. Ridiculous amount for that level of work. Always ask for the companies service rates and do they charge for travel to your location.

Peter K.

I had Jason out providing a quote for our leaking shower drain. He was fantastic with looking for solutions to fix our problem with the minimum cost and trouble for us first. He also diagnosed the issue quickly and talked through all the options with us patiently when I had questions. Would definitely have them out to look at any of our issues as they were professional and friendly with zero pressure. Thank you Jason! While I hope that we don't need your services again any time soon, you'll be a go to for my plumbing needs.

Dino F.

We have relied on Courtesy Plumbing a couple of times and have been 100% satisfied with their service. They are knowledgeable and don't over-sell. They do quality work, and it has been easy to get appointments quickly as well.

Jillian M.

Answered the phone quickly and gave us a fair price to get our emergency Sunday repair done that day. Would definitely use again.

Michael G.

I did not have a good experience with Courtesy. They came to my house to rod my sewer from my front yard clean out to my house. They charged me $440 and ""can not break the roots"". They recommended I dig up the line for an additional charge of $3500.

I had the city come to inspect and they said it just needs to be rodded out. I ended up calling someone else local and they were able to do the job that Courtesy was not able to do for $305.

I would not recommend.

Kevin G.

The best this company really works with you and makes sure you are happy with the work. Hats off to your work. I would only call Courtesy.