County Wide Plumbing Heating and Air

Marilyn L.

I inherited my parents house that needs a lot of work especially with the old plumbing and used the company my parents had used prior and now I got to see why. I called them at 8:30am in desperate need of a technician to come out to fix my broken shower and first was pleasantly pleased to actually speak with Rick, the owner who assured me his team who be out that same day between 10:30 - 1:30. So before I had time to get ready for their visit Rick was calling me back saying the tech was on his way and arrived right after 10:30 which pleased me to no end as I hate waiting all day for a company to arrive.
Eli is a technician expert. He was very knowledgeable and kept me informed of the issues of what was needed which I was extremely grateful for as it made me feel very understanding of the situation and how much hard work was needed to fix it. When he was finished with my shower I asked him if he could possibly fix another issue in my other bathroom that day or if I had to make another appointment for another day and I pleasantly pleased and he checked with Rick he could stay to get the other much needed job done and again the same outstanding job was completed. Also Eli left each bathroom cleaner than when he started! Also he wore his mask the whole time which made my family feel Covid safe as we haven't had anyone in our house since the pandemic started.
I'm so so happy with the finished work and am excited to see that not only do they do plumbing but multiple other services which I'll be contacting them in the future guaranteed.
Sincerely happy client,
Marilyn

Gina L.

From start to finish this was by far the best experience I have had with any contractor I have ever dealt with. The installer comes to your home, not a salesman, so he knew exactly what was needed and there were no hidden charges or 'unexpected complications."" I dealt with the owner of the company along with the installer and they are indeed fine gentlemen with impeccable manners and afforded me all courtesies. The owner even gave me his personal cell phone number and the communication was superb. Start to finish the whole process took 5 days. They were neat and tidy and my upstairs is so nice and cool and the new unit only runs half of the time the old one did. I will use County Wide for all my heating, plumbing, and air conditioning needs from now on.

Nate R.

5 stars, for absolutely great service. Nick made fixing the kitchen sink on one of our properties look easy, he was like a surgeon. Rick was equally pleasant on the phone - and I particularly appreciate his genuineness in how he described their approach to carrying out their mission. It was so easily sensed how much he cares for customers, over so many years. Thank you, County Wide!

Grant A.

What a scam company.
$200 to fix a clogged sink? The plumber said nothing was wrong with it and still charged us $200.

Christi W.

We called County Wide on Wednesday and had our new furnace by lunchtime on Friday. Their expert/installer, Brandon, was personable and very knowledgeable about the heater and the installation. Best for us, he also knows about performance and made some critical improvements to the ducts and vents to balance airflow and ensure our whole house is warm. He even moved the thermostat closer to the return for a more accurate temperature reading.

Our house has never been this comfortable! We are very pleased and highly recommend County Wide for their responsiveness, friendliness, expertise and value pricing. Thank you, Brandon and the rest of the County Wide team.

Jeff W.

Exceeded expectations and very happy with service. Brandon was very professional and knowledgeable. Arrived early, had problem diagnosed in 5 minutes. Would recommend highly to anyone needing A/C service.

Robert W.

I had unknown issues with my A/C for over a year, but never called because I was afraid of getting taken advantage of. I spotted one of their trucks on Lake Forest and took down their phone number on a hunch.
I finally called a week later, just before noon, got an appointment that same day between 1:30 and 3:30 that afternoon.
Nick showed up around 2:00, quickly diagnosed the problem, informed me of the alternatives, and fixed the problem right away at a great price. He was friendly, professional, and thorough.
I'm definitely keeping their card for future problems. Thank you Nick, and thanks Country-Wide! -Robert W.

Pat K.

Our kitchen sink developed a leak and our neighbors (The Suzukis) recommended County Wide. Said we should ask for Nick.
We did and couldn't be happier. Nick immediately spotted the problem and had the part needed to fix it quickly. He also came in under the quoted estimate.
Doesn't get any better than that!
Thanks Nick and thanks County Wide.
Patrick and Helen.

Rachelle R.

Called County Wide this morning when I discovered I had no hot water. They sent Nick out 45 minutes later. He replaced my Hot Water tank within 3 hours solving my problem. He was very knowledgable and courteous and highly recommend this company.

Fred K.

I have had this company out to our house twice now and both times they have send a man out that was inexperienced. He quoted us a very high price and could not find the problem last time I had a water heater go out and he quoted $2200 for replacement. Got a second opinion from the gas company in all it was was an $18 part which they replaced and only charge me $125.
I don't suggest for anyone to use this company as they are very untruthful about their diagnosis of your problems. They charge high prices and require a deposit. They charged me $25 for the incorrect diagnosis of my water heater problem. I will never call them again