Country Gentlemen Plumbing

Mmoran64 M.

I should have read the reviews on here before hiring this company. costly lesson. I hired these guys even though estimate was over inflated due to having trouble finding plumbers to even show up. It was a simple job just install 2 new shut off valves and a new shower valve to existing copper plumbing (walls were opened to the studs) and have a laundry box and drain installed just a foot from the waste line so supply and drain plumbing already in place just needed to tap into it. Estimate $1,800 I paid 1/2 upfront balance due upon completion. They ripped out my existing copper plumbing (not expecting that) replaced it with a jig saw of pex lines and flimsy press fittings connected to what was left of my copper lines that run to other fixtures leaving remaining plumbing unsupported and flapping in the breeze (looks and feels like plumbing held together by tin foil and bubble gum) The job took less than 2 hours. When I saw their handywork poor fitting press fittings removal of my solid copper plumbing rather than soldering in the components as I thought they would do and the flimsy work. I contacted the owner and he refused to hear it. wouldn't even come out and look at my concerns and said pay up or I'm sending you to collections. I refused to pay until it was inspected which wasn't going to happen since inspectors now accept photos. I called the inspector he came out (plumber showed up in advance pounded on my door and barged in yelling without allowing me to answer the door very disrespectful( same idiot who did the work) he was trying to fix things before inspector arrived. I told him to leave wait for the inspector. When inspector arrived he complained to the inspector trying to defend his work etc... work didn't pass but only because of the unsupported plumbing the inspector let them off the hook. I won't let them touch another thing it will most definetley fail like all of the other reviewers experienced. After the inspector left the Idiot who did the work came back pounded on my door and stormed in yet again without allowing me to answer the door yelling at me to pay up. I told him to get the F out. I did pay the balance just want to put it behind me. These people have no business working on any ones plumbing. They are incompetent, rude, disrespectful and don't deserve anyones business.

Mary S.

We have always used CG - spent thousands of dollars over the years. We had our outside faucets fixed and one never worked right. It was over one year so out of warranty. However my dad was very sick, as well as my sister and we had our daughter's wedding, so this was not a priority. We just never used it. The other faucet they installed started leaking so we called to have them fix both. New tech fixed one and said the other one couldn't be fixed because there was nothing to anchor it in place. So it couldn't be fixed. That meant there was nothing to anchor it in place before and the other tech fixed it and charged us for something he shouldn't have done. They charged me $100 for this visit. I called to ask for a resolution because I feel they should have known before that the back faucet couldn't be fixed. They wouldn't even listen to me and said it was out of warranty and nothing could be done. I was shocked since we used them for all of our plumbing and have referred them to many people over the years. Very disappointing.
Mary Spoto

Bw D.

WELL, NOW I HAVE HAD A LEAK (s) on the hot and cold water connections on 3 out of three bathrooms and the kitchen sink. This is a total of 8 leaks, 6 on which I have had to personally repair. Two Years, TWO YEARS on a totally all new installation. No one is this bad, are they? Should I be happy the two outside faucet and line don't leak or should I go check them very carefully? I am worried about what may be happening inside the walls, now. yjis is too late but I have decided to call a reliable firm out to just look at the job and advise me. Then an attorney.
I WOULD STRONGLY SUGGEST YOU STAY CLEAR OF THIS FIRM. IF I COULD GIVE LESS THAN ONE STAR I WOULD.
BWD