Country Boys Plumbing

Pamela B.

GREAT guys...small family owned business. Brothers who came are sons of owners...polite and plenty smart. Gave me lots of garbage disposal, toilet maintenance, water softener tips for good maintenance. And are techie space nerds...so who IS Rhea and why IS the force do strong in her???

Tracy F.

These guys are either unprepared or they don't know what they are doing! Going on 9 days today with hot water heater issues that are still unresolved! I still have NO hot water and have been left hanging with my hot water heater still NOT fixed! I do not recommend them. Especially after taking off 3 days of work, left hanging throughout the Christmas Holiday with no hot water and family that came to visit. They seem to not care that a week and half of not having hot water to shower, wash dishes or do laundry is not really acceptable.

Stephanie K.

I love these guys!!! I have used them twice now and both times they have been awesome. They are polite, professional, and explain everything. They stick to their word on things such as timing and I have never had to wait longer than they said I would. Cody is fun to talk to and does his job really well. Professional staff when I call to set the appointment. I will use them for sure again!

Michael G.

These guys were called by my home warranty and they were awful. had a leak in my water heater and they tried to overcharge me $600 because of "code". They went back and forth for 2 weeks still while the leak got worse and never came back again. These guys are what makes trade crafts have a bad name. I would stay FAR AWAY from these folks who are not honest or reliable!

Gero J.

Yelp burst
Hi Gero J., your review for Country Boys Plumbing is almost complete!
Country Boys Plumbing
1 star rating
"We had a leak in our tub, Their plumber turned on water and it leaked in our downstairs ceiling--causing it to buckle which was noticed several hours after he left our house. He said to me he can't do the job but there was someone else from Country Boys he would send out who he thought could. After my wife noticed the ceiling several hours after he left, she didn't want anyone else to come out and notified our home warranty to send us someone else."

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Kathryn A.

Keith of Country Boys Plumbing replaced my garbage disposal and fixed a faucet issue in my master bathroom shower. He was assigned by my home warranty company, and he did a great job.

The disposal took him 5 minutes max. Maybe an exaggeration, but so fast. The shower issue took longer, because it was pretty involved. I am sooo glad I didn't just ask a favor of one of my handier friends, because it was a bigger issue than I thought.

Keith was funny, polite, and got the job done. I'll request him through my home warranty company next time I have a need for a plumber.

Addie P.

If I could give them ZERO stars, I would. They came out to do a simple repair on a leak under the kitchen sink. Long story short, the first guy said he fixed it, but didn't. They sent a different guy out to actually fix it. He said he did, and that lasted about 2 months. It started leaking again. Called them and they said it's a new claim if it's outside of 30 days. So let me make sure I'm understanding you - you expect your work to be good for 30 days and that's it? Enough said. They also replaced a toilet and left the old toilet on the front porch. Thanks. Pretty sure you're responsible to actually remove it completely. I've had other companies do the same, and they always haul off the old one. It's part of the service. WE WILL NEVER DO BUSINESS WITH THIS COMPANY AGAIN AND ENCOURAGE YOU TO AVOID THEM LIKE THE PLAGUE!!! OR THE ZIKA VIRUS OR WHATEVER YOU PERCEIVE AS ABSOLUTELY HORRIBLE!!!!!!

Shoni P.

Country Boys Plumbing did an outstanding and professional job replacing my water heater. I placed a claim through HWA and they were quick to call and schedule the initial diagnosis and were able to get the replacement through the warranty company approved quickly. They replaced the water heater the next day. Jennifer was courtesy on the phone scheduling each appointment and Cody was professional and friendly. He explained all the upgrades he had to make and how to set temperatures on the new heater. I would highly recommend Country Boys Plumbing and will request them for future plumbing needs!

Rachel F.

Update, - we were told when we called "oh yeah, I was havin an issue w that and I forgot to tell you to not use it." FACT-the house was left in way worse condition then before Country Bumpkins came to "work" on the plumbing. Final solution-warranty company sent another Plumbing company that confirmed this wasn't the first job they had to come in behind and clean up after these guys had collected the warranty fee and failed to fix anything. All in all, the end result we were happy with, but not because of these folks.



AMAZING!! Wait... Yes, I am amazed at how awful this business is. In total disbelief, actually. In fact, I created a yelp account in their honor to warn other people. I have never been one to write negative reviews, comment cards, or just complain about petty things in general; it's not my thing. But you guuuuuuys, this place is that TERRIBLE.
Okay, they were contracted though my warranty company on Friday and didn't show up until the following Friday. That's annoying, but they are busy, I get it. We had a clogged bathroom drain and a minor washing machine drain issue(the kitchen sink would gurgle water when the washing machine was in use). Which wasn't actually an issue, more of a nuisance, really. We figured since a plumber was over anyway, we would have him take a look. Chad came in, broke a pipe out of my bathroom wall, mumbled that he was busy and would have to come back out to fix the bathroom issue on Tuesday (today). Then he moved over to the laundry room, checked out the washer and said the work needed wouldn't be covered by our warranty. No biggie, wasn't that big of an issue anyway. We could deal with the harmless gurgling drains. UNTIL... Wait for it... last night (three days after Chad's lovely visit) I did a load of laundry and the water from the washing machine seeped through my drywall and flooded my garage!!!!! My husband called him to try and come up with a solution to all of this, only to have Chad hang up on him. Today is Tuesday (a week and a half since I called my warranty company to order the repair) Country Boys Plumbing is not returning my warranty company's phone calls and they sure aren't here fixing all of the things they destroyed. Now, I am going through another plumbing company (paying out of my own pocket) to come and clean up the destruction Hurricane Chad unleashed on my home. Shame on you guys for dishonest service and shame on you for making me a grumpy jerk!

Anonymous M.

I called Country Boy Plumbing because my sink was leaking. They sent to a guy to my house. He showed up in a brand new Ford F-150 with his girlfriend in the passenger seat. No markings on the vehicle or on his uniform whatsoever said he was a plumber of any type.
He came inside for 5 minutes, decided he needed to go get a plastic ring from Home Depot, and said he would be back either tonight or tomorrow. He showed up the next day in the same personal vehicle (no markings or representation of Country Boy Plumbing), with the same girlfriend in the passenger seat, came into my house, and put in the plastic piece and was on his way. Now mind you, I was at work during all of this and my wife and/or mother-in-law just went with whatever the plumber said. I came home to find a bill of nearly $200.
Firstly, that's a lot of money for 30 minutes worth of work (including driving to HD for a $0.20 part). But as we know, it's a plumber's world and we're just trying to afford it.
My real issue is in the fact that Country Boy Plumbing may or may not have sent an actual certified plumber to my home! My sink is STILL messed up (same problem) and this particular company through negligence and possibly fraud by sending someone to my home that may or may not have been a plumber has done even greater damage to my property (the sink leaks worse than ever).
I called Country Boy. Their office manager got nervous because he didn't know what to say when I was telling him all of this... so what did he do? He hung up on me. Then 3 minutes later, I get a call from a service technician (whatever the heck that is), and he just gives me attitude and tries to bully me from the start.
The office manager said they had no record of the visit of this person to my home. Then the service manager said that he had an invoice on record. When I said I'd be by to get a copy, he got flustered and said I was threatening him.
These guys are shady. The owner is unavailable. They'll send people to your house that may or may not know a wrench from a screwdriver.
DO NOT use Country Boy Plumbing. They are liars, bullies, and they do not stand behind their work.
THEY AREN'T EVEN UNION MEMBERS! Shady company...