Cornett Plumbing & Heating

Lucas K.

Shame on me for not asking more questions, but when I asked them about a loose tile under my toilet that I suspected was the result of a leak, they said they'd have to send a person to see if that was the case and said nothing else about a charge for giving the quote. When the plumber came, he said he couldn't tell anything without lifting the toilet up and breaking the seal. For that it'd be 250, or 700 to just get a new toilet entirely. When I asked him to write down the quote so I could ask my husband who wasn't home at the time, he charged 125 for just showing up to provide the quote. Having gotten quotes for non-urgent plumbing jobs before without being charged for a quote, I was shocked.

I understand some plumbers have service call fees, but to not be upfront about it ahead of time means I'll never use them again and stop recommending them to my friends, neighbors, and Nextdoor.

Daniel B.

I heard a faint noise in the bathroom from under our raised foundation and suspected a leak in our water line. Was able to confirm when I turned off our water supply line. Called Cornett to explain, and thru question's asked by the dispatcher was able to confirm. Dave was at our house about 90 minutes later. Dave dawned his Tyvek suit with forehead mounted flashlight, crawled under the house, found the leak and repaired. Cornett has been servicing our plumbing and HVAC needs for well over 20 years. Where else can you get Journeyman Plumbers such as Dave who have been with Cornett for 42 years! From HVAC repairs, Kitchen and bath fixtures, water heater replacement, water pressure regulators and drain cleanout, their service is and has been, ""SECOND TO NONE""! Again, for over 2 decades, Cornett has given us value to our home Plumbing and HVAC needs!

Nora I.

Roger from Cornett Plumbing was excellent in fixing a noise issue from the hot water circulation pumps in my condo. He followed thru and assisted when the boiler company showed up. This is commitment to excellent customer service. I would recommend him highly without any hesitation.
Very knowledgeable and provided excellent customer service. Thank you!!!

Barbara G.

What a difference experience makes! I bought a shower/hand held combo from Kohler. I was assured... simple... just take off your old fixture and screw in the new one. Nope! Had to have a pipe""nipple"" installed. I called a plumber who came over, charged me 200$ to tell me he couldn't help me! (Why?? I still dont know? Inexperienced? Didnt care?) So it sat there for months while i tried to find someone to help. I remembered that i had used cornett before so i called. They sent Dave over... experienced, efficient, and no drama repair! He even mounted the shower bar onto the shower tile with no problem!! Dave from cornett is my hero!! I so appreciate his expertise and experience!

Trudy L.

Aug 2023: Sold me an AC unit that broke then charged me a fortune to fix it and it didn't even last a 6 months!! When I texted to come back and make it right he blew me off!! Run away...they take advantage of people

Frank K.

TERRIBLE SERVICE! Do not use this company. I've called for several days to set up an appointment and on my last attempt to reach someone, I get this rude woman on the phone who says her name is Minel (spelling not sure because she said she doesn't have to spell her name!) who apparently thinks she can be as rude as she wants to be and it's ok. When asked to speak to the manager she says she is the manager. Who ever the owner is of this business please be aware you have the wrong person answering the phone! There are lots of plumbing companies out there so pass up Coronett and find one that treats people well. I DO NOT RECOMMEND THIS COMPANY!

To the business owner's reply...THAT IS ABSOLUTELY NOT WHAT THAT CONVERSATION WAS ABOUT! WE DIDN'T EVEN GET TO THE FEE! And if you don't think she was rude, then that explains why she was rude. You let it be ok!

Mahsa E.

Our faucet burst in the bathroom sink and water started overflowing the entire bathroom. Mikey from Cornett was the absolute best! He was at our apartment complex helping another unit, and popped over right away to help us. He fixed it immediately and even patched up a hole which was unrelated. We appreciate the service at Cornett and will always be calling them for any plumbing needs!

Beth P.

We've relied on Cornett since 2015 to install/service a tankless water heater, change cartridges in shower valves, install faucets, clear sinks and main line clogs and patch leaks. We've worked with most of the team here. The leadership of the founding family attracts and retains talent. Their plumbers have always been reliable and professional. They have consistently solved our problems. Their pricing is transparent and fair. As a result, they will always be our first call. And speaking of that first call, the kind lady, Manal, who mans the phone lines, is fantastic. We've also worked with them on the HVAC side. They are excellent there too. They've earned and rewarded our trust. Highly recommend.

Livey Y.

Both my sister and I used their services quite a few times. We trusted them although their charges are getting more expensive which we understand things are changed after Pandemic. The recent call was not satisfactory at all, workman went, could not complete the job as it was a community public issue, workman did call me to provide reason for not completing the job, but left without putting back what he removed. I called their main line, emergency hot line with no response, called the workman and he hang up on me at the moment he answered and I said Hi.
Believe me, the charges were ridiculous high for an incomplete service. The 3 stars was rated overall satisfaction of all the services in years.

John E.

Terrible experience with Roger (just like the review I just saw from last November). He did not know how to do a simple faucet replacement and damaged our finishes while trying to figure it out. He then said he could not do it and left without cleaning up the mess he left. When we called the company, they said we must not have been nice to him (remarkable since no one had talked to the plumber so it was just a generic excuse and also since we were nice even when he walked out on us).

Amazing they would blame us and avoid talking about their employee incompetence.

However, they sent Brian out to follow up and he did an amazing job.

Ask for Brian!