Cornerstone Pros

Judith L.

UPDATE: AS OF 8/11 I HAD ANOTHER COMPANY COME OUT AND LOW AND BEHOLD I DIDN'T NEED THE REPAIRS THAT THE BELOW SAID I NEEDED. I WAS LOW LESS THAN A POUND OF FREON THAT WAS IT! I DO NOT RECOMMEND CORNERSTONE OR THEIR TECHS! First time here and was so not pleased at all, the tech was as much as a word I want to use is not appropriate so we will leave it as rude as the manager was as well! My system is only 3 years old they are trying to tell I need over 1000 dollars worth of work done to it and that is just labor the parts are under warranty! I got a second opinion on it and was downright belittled by the tech for getting a second opinion you have to understand you're telling me I need this work done on a 3-year-old system! Then the tech tried to tell me and argued with me about me being the original homeowner! The attitude was not appropriate or appreciated at all! Was told not to get a second opinion that I needed to stick to one company then got yelled at cause my neighbor flushed the line for us due to having to wait for them to come out! we had to get it up and running for the time period! my first-time experience was not good I don't appreciate the attitude of both the manager and the tech who came out! Empathy goes a long way and this company doesn't have that! Now I'm stuck in their monthly service contract cause I thought they were a good place to do business with now I can see why they have a cheap monthly contract they want to hook people and for them to be stuck! The way I was spoken to by the manager and the tech was right and someone shouldn't be belittled cause they get a second opinion

Todd L.

After our AC stopped working we researched companies and read reviews from Yelp. Cornerstone had received good reviews so we decided to give them a try. We were very pleased with the results!! We called this morning and received an arrival timeframe of between 10-2. We also got an hour call ahead to let us know they were on their way. Our technician, Richie, was very professional and had our problem fixed by 12:00 that afternoon. We will definitely be using Cornerstone again!!

Chary H.

Cornerstone may have been good at some point in the past but over the past 5 to 7 years they have become arrogant and grossly incompetent. They regularly send out """"techs"""" that have little to no knowledge whatsoever. Most of the time now they do much more harm than good. They are way over priced but now seem happy to charge whatever they can get away with and joyfully gouge away with no conscience whatsoever. They send out salespeople like their son in law to """"play"""" with your AC with no idea what's going on. They then make up stories to cover their incompetence. Do not use them , do not trust them, believe nothing they say. You are better off throwing them off your property if you have a system still under warranty and find a competent honest company that can service your system before Cornerstone destroys it. They have earned and deserve zero stars. Their warranties are full of wholes with bogus deductions etc. Both my son and I have fired them for cause recently . Good riddance to bad rubbish!

Arty C.

I called and a technician was out to help within a couple hours to service a clogged drain line from our AC unit that was leaking in our garage. The office staff were very nice and helpful. Matt was our technician and he was great! Got right to work to fix the problem and gave me great tips on how to avoid the issue in the future. Highly recommend and will call on them again in the future for any issues. Thank you!

Danny A.

We are the 3 family - get 3 estimates and ke the lowest RESPONSIBLE bid. We needed bathroom commode work in our 80's ranch home. We had an idea of what we needed but decided to go with the 3 method and not DYI as we will be done a full house reno in the next year and will need contractors we can trust. Cornerstone fell off the top of the list with a fix or replace cost for a bathroom toilet at $576.00! The lowest RESPONSIBLE bid for a new toilet, installed, flushed and ready to go came from a Lowe's contractor for $215! We highly recommend the 3 Method - had we gone with our first call (Cornerstone) we'd be out $285! Best of all, we now have a responsible plumbing contractor for the BIG remodel - whew!

Matthew C.

Highly recommend! This is the second time that I have contacted your company for help and again you don't disappoint. I was impressed by Tim's professionalism and the way he took his time to explain things to me. So much appreciated. Thank you again

Lauren F.

Jerry is amazing. He is knowledgeable, friendly, and went way out of his way to help me.

Robert M.

We've used Cornerstone for a number of years now but will not be calling them back. We have a warranty on our ac for parts but the charge for labor has skyrocketed. Our last bill was $799 dollars for just a couple of hours of labor. When I called the office to ask what the hourly charge is, she told me it was up to the technician. Then she said she would have someone get back with me, that was three days ago and still no phone call. All I can say is """" Goodbye Cornerstone""""

Sam E.

Showed up in time! Great start! With little delay the tech asked me what the issue was. The tech started messing with my a/c looking for the issue. (Even made a joke at a previous companies attempt at fixing my a/c). The tech found mold in my system -which I had suspicion of but other companies had shrugged it off- and got to work cleaning the lines and getting rid of the mold. Installed a uv light to prevent mold growth too. I paid more than I wanted too, but I also wanted to have a working a/c in my house. Let's see how it works, if all is good in a few days I may sign up for the maintenance package.

Lindsay G.

One of our AC units stopped working. Cornerstone came right out and repaired it the same day. Their tech, Jay, couldn't have been more polite and respectful. He put boot covers on every time he entered my home and constantly gave me updates on what he was doing next. He was very professional. We even had Jay come back the next day to install Ultraviolet bulbs in both of our units to sanitize the air flowing through our systems. Before Jay came to our home both days, Cornerstone called to let me know they were on their way. I would highly recommend Cornerstone, they were a pleasure to do business with.