Copperhead Plumbing, Heating, Cooling & Electrical

Henry C.

I had an emergency - basement had a small flood. Had a problem with sump pump and discharge piping. Copperhead was able to get there the same day on limited notice. They analyzed situation, made the repairs necessary, and installed new pump. Quality was great, price was extremely fair. Erin did a great job scheduling and Jim did a fine job on the repairs/installation. This is the fourth or fifth time that I've used them. Wouldn't use anyone else.

Chris C.

Should be minus -10 for dishonsety in business practice. They offered a $89 promotion. I scheduled an appointment for Winter prep service. The guy came and then proceeded to charge me an addiutional sum for other things he did without my consent or knowledge. Their office staff advised me "" it's only a small sum more"". I had been an established long time customer. That was of no value to them in any way. The previous month when I asked for a quote to install a replacement Bosch diswasher they quoted me $360. I explained it was the same model only a replacement for a defective on No additional installation: $ 360 firm was reply.I found someone else who charged me $125. Should have seen handwriting on the wall. I am a former actual customer not family or friend.

Art B.

Our A/C compressor quit on the first night of a 94-degree heat wave. Left a message with Copperhead 10:30 at night and received a call first thing in the morning. A technician came out and replaced the compressor within two hours at a reasonable price. When I called the owner later to thank him, he said that they anticipated a few extra calls because of the heat and it was no problem. If you want to deal with a company that's owner-operated by someone who really cares about his customers, Copperhead is who to call.

Christopher P.

Called this place to have someone come out to a property in Somerset Township to install an HVAC system and they told me that they don't do that kind of extensive work... I'm a little confused considering they are an HVAC company.....

Shelly M.

Nancy was very helpful in making the appointment. Mike and Ben were professional and efficient. Would definately recommend and use them again.

Colleen A.

After dealing with close to a dozen half ass plumbers in the area, these guys were a breath of fresh air. No problems with scheduling an appt, returning phone calls, and they got the job done right without ripping me off. I would not hesitate to call Copperhead again for any future plumbing work. Thank you.

Rob M.

Fantastic experience!!!
I had a big box place tell me it would cost me close to $2000 to fix my A/C forced air system. It was an old system so I was prepared to buy a new full AC/Furnace unit for my condo. I called Copperhead and the owner came to me after hours to look things over. He quoted me a guestimate of around $750 and explained what they were going to do & what testing they would be doing as it progressed so that if there was something more serious going on, they would stop. Well, not only did they do everything they told me, they also fixed a very minor gas leak from a pipe to my hot water heater. All of that and it came in UNDER $700. The system has been working great for over a month now and I couldn't be happier!!! They were very fair, and very professional, and I would not hesitate to use them again!!!

Michelle S.

I absolutely hate attempting plumbing projects myself so I've had Copperhead Plumbing to my house several times for different tasks including repairing a leaking toilet, installing a kitchen sink and garbage disposal, installing a shutoff valve for a spigot, and replacing a toilet. They have provided excellent service and their plumbers are professional, knowledgeable, clean and happy to explain what is going on. They can usually get you on the schedule for a non-emergency within 1-2 weeks, sometimes sooner (thankfully I haven't had any emergencies yet). They are typically very punctual and always call if they think they may be early or late.
Prices seem to be comparable with other local plumbers and they try and save you a little money if possible (i.e. they recommended that I purchase a new toilet myself to avoid having to pay their markup, they fixed another toilet using a spare piece we already had in the house).
The woman who answers the phone at their office is friendly and helpful and can provide good plumbing advice in a pinch.
I would definitely recommend their service for anyone looking for a reliable local plumber.

Scott J.

Had a problem with my gas boiler NOT turning on when heat was needed...... Completely dreaded the service appt thinking it would be a cost that would be astronomical. Please understand that prior to contacting Copperhead I had a not so good experience with another plumbing and heating company so I was bracing for the worst. Anyhow Jim stopped by and did his assessment and discovered some loose connections and also did some other troubleshooting and that was it!! Good to go now. Jim also educated me on my system and how it works and so forth.

Great company and great employees..... Very relieved now

Thanx Jim and Copperhead

Scott

Mark S.

Jim was our service tech and he came to check out our heating system as two of the radiators weren't functioning properly. We have a hot water boiler system. Jim looked at the radiator in our spare bedroom, which hadn't worked in the 2+ years since we bought the house, and the one in the kitchen that was only working at about 10% of last year's performance. He turned a few valves, and our heat was back in action. Your (justified) initial reaction might be ""couldn't this moron have just done it himself?"" but I had TWO other professionals (one plumber, one HVAC) look at the bedroom radiator with no solutions offered. Jim could easily have bamboozled us and charged us hundreds of dollars unnecessarily, but he was honest with us and did only what was necessary. It is really, really impressive to feel like you can trust a plumbing service even though you don't know them personally. Thanks to Jim and to Copperhead. Highly, highly recommended.