Cooper Mechanical

John P.

I went to the shop twice before the project with specifications & pictures of the pipes & type of connectors & flex pipe needed. I spoke with Jimmy & Dan The tech came w/o the required flex pipes & then wanted to drive back to the shop to ""see what they have"" while I am paying $100+/hour for his time. I said to CALL THE SHOP. He then went into his van & I had to go out to him 15 minutes later to what is taking so long. He said the shop did not have the flex pipe & I told him just to do the valves & male connector & I would get the flex pipe from another plumbing supply & connect it myself. It took him some more tome to find the parts & overall it took TWO HOURS to do a 1/2 hour job. I wasted two trips to the shop before the tech came out just to avoid what happened. Horrible experience & real attempts to drag out the service time to pump up the bill. Also parts pricing is crazy. Over $109 for just two ball valves for 3/4 pipe? They are available from Amazon for $20 each & $30 each at any plumbing supply house. Horrible experience. One of the worst I've ever had with a company doing business with the public.

Ronny H.

Water heater replacement, needed call back for leak due to poor installation. Problem corrected to my satisfaction.

Scott S.

I wish someone had warned us against Cooper before we hired them. They are by far the most expensive contractor in our area. They are careless with their work and with protecting your home as they work. When things go wrong (as they did with every job they did for us), they will search for ways to avoid responsibility for their errors. You may choose them because they will always answer the phone where some local contractors may be harder to reach -- but once things go wrong with their work they will suddenly disappear. Would add photos if Yelp allowed.

Richard W.

They did some serious plumbing work when my brother's house was being prepared for sale. They did an excellent job, were friendly and highly competent, and the scheduling was done right. I was very satisfied with Cooper's work and am glad to recommend this company!

Nancy B.

We were very satisfied with the plumbing service and the tech was professional, informative and friendly.

The customer service on the phone was also accommodating and reassuring.

Steve P.

Pricing is outrageous. 600$ for a 2 hour service call to recharge the system. Their tech spends 5 minutes explaining and showing how ""whoever put the lines together did it wrong""... when I say it was them he suddenly isn't talkative any more.

Adam A.

Technician was on time, friendly and well versed in his trade. My complaint is regarding the refrigerant re-charge cost. I was advised I was low and I was asked if I wanted it filled without any information regarding cost. After all was said and done I was charge $294 for refrigerant alone. I have a home warranty that would have charged $0 for refrigerant. Being a first time homeowner and thinking I would go with what seemed to be a trusted local business I would have thought they would notify you of this cost before charging. They did not respond to my emails as well...

Blase G.

This company was professional at every level. They were easy to work with and performed as they said they would. I received three options for HVAC replacement to choose from.
The installation crew were especially great and patient through a difficult situation working in a cramped hot attic crawl space. They remained cheerful and bright and friendly.

Gregg S.

I have been using Cooper Mechanical for all of my plumbing needs for about a year now. They are awesome. They do an amazing job and are fairly priced. Wouldn't use anyone else! Doug, my regular service guy is just the best!

David T.

Cooper Mechanical provides maintenance and repair for our home oil heat system as well as our commercial real estate HVAC system. They show up when they say they will and they do quality, thorough work at a reasonable price. Most importantly I know I can count on them if I need them.

We also use Cooper in our residential needs for plumbing work.

One of the best reasons for using Cooper Mechanical is that they have specialists in the whole range of oil heat, heat pump, and air-conditioning repair and maintenance while also supplying plumbing services. So we do not have to call two or three different firms to get our systems taken care of.

The folks at Cooper Mechanical are responsive and delightful to work with, they answer questions and make helpful suggestions to keep our equipment in good repair at the lowest possible cost.