Coon Plumbing

Diane R.

had a blowout leak in a water line in my hot water on demand unit, and water was gushing out of the side of my house! called coon plumbing & john was here within half an hour to do an emergency repair! will be back at a later date to do the complete fix! they have all the needed parts in stock! big shout out to coon plumbing!!

Marc S.

We had to replace our water heater and Coon Plumbing was there to help us. Prompt, extremely knowledgeable and friendly service.

Amber M.

I came home to a leak outside after work on 3/9. I was told Coon's Plumbing was a good company to call. The original phone call to them was very confusing- there were two secretaries, one named Kelly (who is new apparently), and the I am uncertain of the other ones name. I do live an hour away from this plumbing company, but Brad was agreeable to come out, informed me of how long it would be before he got to my house, and what the ""emergency rates"" would be. You can read on the attached invoice, that the leak was not fixed, and he left my house with the water shut off. It was also very cold outside this night. He was suppose to come back the next morning. The next morning came, I called the office and Kelly answered, again there was confusion, but she told me Brad would be coming back out, then she said she was mistaken, and it would be Tim. I asked her to give me a time frame, she said it would be in the afternoon. I said okay- I am going to call around to other plumbers to see if someone can come sooner than that. Then she called me back to tell me I still had a balance I owed, and if I wanted to put a card on file, I was very taken back by this, and I said no. I sat there a minute and called Coon's plumbing back and the other secretary answered the phone. I introduced myself and asked if they were still coming, she said no, we are sorry we are all booked up, and it will be ""emergency rates"". I said excuse me, I was told someone was coming. She said nope, you told Kelly ""you were going to shop around"". I told her I am planning on paying you guys, and then I ended the phone call. Then Brad called me ""the office manager"" who was also the one who came to my house the night before. And also told me they couldn't come out. I reluctantly paid them, but then realized this is not okay!!! This company was extremely rude, lied to me, and still wanted their money, and did not fix the problem. Another plumber came out and had to re-do the entire job. I want a full refund.

Ann C.

Awesome same day emergency service. They came in below price quoted and very knowledgeable and friendly. We cannot recommend them highly enough. Great company

Richard C. W.

Coon Plumbing;
Thanks you for sending Brad to repair our bathroom plumbing! He was very knowledgeable of his profession and shared his expertise for existing and future possible issues due to the age of construction!
For prospective clients, we highly recommend Coon Plumbing, Port Townsend along with Brad for their fine service!!!

Mark M.

I called on a Saturday morning with an outside leak that necessitated water to the house being shut off. Coon's answering service picked up my call right away and paged the on-call plumber. Gavin called me promptly and was at my house 10 minutes later. After digging to find the problem he was able to stop the leak and we agreed to schedule the long term fix for later and not continue at the emergency rate. The emergency rate is reasonable (for a plumber) under $150 an hour with no additional trip charge. It's nice that they don't try to gouge people with an urgent problem.

Steve E.

The plumbers found the leak in the upstairs bath,it had damaged the moulding and soaked carpet through the wall into the bedroom.after replacing every part,he told us we needed to replace the toilet.it still leaked.we paid over $200.00 for the service.Went to home depot bought another toilet,replaced it myself and everything is fine now.I will never recommend this company.I don't understand how this business has survived.

Art S.

Our house was built in the 70s and we've been using Coon plumbing for the past 16 years. They've always been courteous, accurately diagnosed problems, explained things clearly, and fixed the problem the first time. The cost has always seemed reasonable. When there's been an emergency, they've responded quickly. Having Coon Plumbing in town gives us peace of mind knowing that when the next, inevitable plumbing problem occurs, a reputable plumbing professional is just a phone call away. They're like Jefferson Healthcare for your pipes!

Kris D.

Our kitchen sink drain was barely draining, and we also needed to have a new faucet set installed. The plumber called before he came, which I appreciated (gave me time to take the dishes which I hadn't washed yet out of the sink and stash them in a cardboard box in another room), and did a meticulous job of installing the new faucet set and unclogging the drain. Our house is 100 years old, and the plumbing is mostly original and touchy to work on, but the plumber did a great job--no more dripping faucets, and the drain is fast again. He also gave me some good tips on keeping the drain clear. Highly recommend!

Mark H.

These guys responded quickly ,got the job done and made my tenants very happy. I will definitely recommend this company !